Program Administrator Resume Samples

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Program Administrators coordinate, direct, and manage a particular service or program for a company. Skills included on sample resumes of Program Administrators include performing data entry, maintenance, and security of personally identifiable information, collecting and managing financial and documentation, and regularly attending and participating in meetings with the Executive Director to evaluate program effectiveness. Educational requirements for Program Administrators vary based on the program, though employers prefer to see at least a bachelor's degree listed on a candidate's resume.

For more information on what it takes to be a Program Administrator, check out our complete Program Administrator Job Description.

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1

Program Administrator

  • Administered and coordinated entire supply-commit process with the plant while communicating order status of each item to customer.
  • Managed customer backlog of 30+ items daily, with the use of Excel and Oracle to ensure products are completed and delivered on time.
  • Collected, analyzed, and presented statistical data to management via PowerPoint and Excel.
  • Acknowledged and assembled purchase orders, sales orders, product drawings, and quotations to forward to engineering department.
  • Supported two Program Managers and the Program Management Supervisor
  • Filed papers, made copies, restocked printers, and performed basic office functions daily.
Candidate Info
6
years in
workforce
3
months
at this job
BS
Business Administration
2

Program Administrator - Field Operations

  • Responsible for management, performance and growth of national customer service chat program consisting of over 100 employees which handled over 30,000 incoming chats per month
  • Developed departmental strategic plan and KPIs. Success of the program led to a 50% increase in staffing the first year
  • Launched new scheduling platform for entire department. Saved 10% in labor cost per month
  • Created new role for top performers in chat. New role helped increase chat speed by 30% without a drop off in the quality of customer interactions
  • Created metrics-tracking platform using Excel. Used data to inform overall strategy
  • Developed communication strategy to ensure overall, regional and individual performance was clearly understood by all parties
  • Revamped employee on-boarding training. Improved training led to new employees meeting minimum production and quality goals six weeks faster on average
  • Presented on-going performance to senior leaders in regular meetings
Candidate Info
11
years in
workforce
2
years
at this job
BA
English Literature
3

Program Administrator

  • Improved health of at-risk populations in excess of 50% within targeted communities by teaching a process of strategic implementation of educational methodologies and tools to direct health service providers, city council district leaders, community-based organizations, church leadership and festival organizers.
  • Achieved in excess of 75% contractual reach goals for (fiscal year 2010, 11, and 12) by training and leading team members to collectively train provider-partners, while managing a community driven and professional partnership advisory committee comprised of community leaders, service providers and at-risk population representatives.
  • Achieved an average 25% growth-management contractual outcome by rendering strategic expertise of Campaign training to provider-based community partners.
  • Achievement of strategic Campaign goals for fiscal year 2012 was in excess of 100%.
  • Achieved and sustained community farmers markets, to date, on three church campuses during fiscal year 2011 and 2012.
  • Achieved an averaged 25% per quarter regional media coverage specific to Campaign exposure.
Candidate Info
21
years in
workforce
7
years
at this job
BS
Bachelor of Science
MS
Applied Health Informatics
Junior Fellowship
4

Program Administrator

  • Responsible for various administrative duties; composed donor thank you letters, tracked & recorded all income in data base, ordered office supplies, used and maintained all office equipment, etc.
  • Marketing; created and updated print marketing materials, wrote press releases, coordinated media coverage, maintained web site using Web Angel
  • Maintained Donor Perfect, the donor data base and the county's Homeless Tracking data-base for our organization.
  • Assisted with the planning & implementation of fundraising events
  • Attended several training workshops in the area of social services for the homeless & marketing for non-profits
Candidate Info
14
years in
workforce
9
months
at this job
Communications & Music
Liberal Arts
5

Program Administrator

Oversaw the daily procedures of two Day Treatment programs which served approximately 150 diverse individuals with severe and chronic mental health conditions

  • Maintained a goal-oriented atmosphere of monitoring mental, physical, and dental care issues in order to decrease ER use and provide an alternative to inpatient hospitalization
  • Screened applications for intake
  • Coordinated case assignments for a staff of 30 therapists
  • Managed performance improvement projects in order to minimize risk for patients
Candidate Info
27
years in
workforce
19
years
at this job
BA
Bachelor of Arts
Lcsw-r
Acsw
6

Program Administrator

Manage program of 85+ Scholars, including orienting new scholars,
overseeing committees to ensure productivity, and maintaining records

  • Create, implement, and document policies to address program
  • Liaise with Board of Directors and University Administrators/Departments
  • Write content for Website, Events Calendar, Program Guide and Policy
  • Spearheaded a "green" initiative and moved to a digital calendar of events at a cost savings of 92%.
  • Implemented primarily digital communications including digital file keeping and online application submission
  • Instituted an application fee to generate program income
Candidate Info
17
years in
workforce
4
years
at this job
BA
Social Science
JD
Juris Doctor
7

Emergency Action Program Administrator

Led the establishment of a program designed for preparedness and mitigation of emergency incidents

  • Identified gaps and revised the corporate emergency action plan to coordinate with a comprehensive program designed to focus on preparedness vice reactive responses
  • Established response teams focused on medical, security, evacuation/support, IT, Operations, and overall business continuity
  • Coordinating with IT software designers to develop a company focused mobile application option for the corporate business continuity and emergency action plan
  • Coordinating with various graphics and web designers to develop computer-based training (CBT) modules for "Train-the-Responder" and "Train-the-Employee" annual training programs
Candidate Info
19
years in
workforce
2
years
at this job
BS
Biology
MS
Acquisition & Contract Management
MS
Criminal Justice Administration
8

Giving Program Administrator

  • Educated non-profits about sponsorship opportunities, while maintaining continuous and supportive relationship with all clients
  • Brought forth and executed new ideas to improve team communication and practices
  • Helped broaden program outreach by tracking and analyzing new client trends
  • Partnered with over 1,200 organizations nation-wide, including The ALS Association
Candidate Info
14
years in
workforce
1
year
at this job
BA
Bachelor of Arts
9

HR Program Administrator

Coordinated new employee activities to include background investigation and process paper work for finger, badge and access to the workspace.

  • Managed confidential records, privilege information, compiled statistical reports concerning personnel-related data, such as new hires, transfers, training and compliance.
  • Processed terminations including scheduling/conducting exit interviews and out-processing.
  • Developed and implemented policies and procedures for program, and prepared and maintained Occupant Emergency Plan.
Candidate Info
15
years in
workforce
5
months
at this job
C
Human Resources Management
BA
Human Resources Management
10

Program Administrator

Proven Initiative and Ability to Succeed

  • Established protocol to review rebate applications for commercial buildings. By the end of 2013, our program issued almost $4 million in rebates.
  • Instituted a contractor-direct rebate program along with informational webinars,
  • Supervise a team of two rebate processors who collectively process an average of over 300 applications per month.
  • Coordinated trainings to ensure customer service representatives are informed and capable of handling customer questions.
  • Successfully petitioned for an increase in wages for my team of processors, based upon their performance and overall contribution to the company.
  • Review materials to ensure accuracy, as well as proper spelling and grammar.
  • Generate reports to review submitted applications for trends and concerns.
Candidate Info
9
years in
workforce
7
years
at this job
English

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