Production Support Engineer Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Production Support Engineers assist a manufacturing unit's clients and perform activities like evaluating applications, solving technical issues and identifying their causes, collaborating with other internal departments and project teams, making improvement suggestions to increase manufacturing efficiency, and answering to client inquiries. Those interested in a Production Support Engineer role should highlight in their resumes manufacturing expertise, problem solving orientation, customer service skills, and attention to details. Based on our collection of example resumes, these employees should hold a college degree in an engineering field.

Looking for job listings? Check out our Production Support Engineer Jobs page.

Want personalized resume advice? Get a FREE Resume Review

1

Project / Production Support Engineer

Tasked to utilize all necessary resources to support shipping schedule for medical assembly clean rooms. Performed defect analysis on field returns, reviewed line defects, operator inputs, SPC trends and machine shut downs to identify corrective and preventative actions to be performed. Initiated technical communication between design engineering, molding, stamping, supplier and customer to improve product quality and reduce cost.

  • Investigated alternative cutting blade coatings to reduce machine down time by 90%.
  • Saved $5,000 in annual tool room repair costs and eliminated 100% sort operation for mis-assembled components through the design of hardened and coated steel inserts that eliminated fixture wear.
  • Conceived, designed, developed and implemented a geometric feature, on a metal stamped component, to eliminate secondary processing resulting in annual savings of $80,000 and a 5% reduction in product defects across five product lines.
  • Developed spare tooling inventory, trouble shooting flowcharts and root cause analysis tree for evaluation of potential on-line defects and field returns.
  • Trained engineering team on assembly of product, use of equipment & maintenance, for product line transition to Mexico.
Candidate Info
21
years in
workforce
8
years
at this job
BS
Mechanical Engineering
2

Manufacturing Engineer I (production Support Engineer)

Provide technical leadership for the assembly and testing of up to 1600 MRI Assemblies on an annual basis. Provide technical management to 1st and 2nd shift MRI System Assemblies teams, consisting of up to 20 assemblers, test technicians and the production team leader. Responsibilities also include providing documentation and floor support associated with safety, MRI assembly and test manufacturing using quality and LEAN methods, tooling, and equipment. Supports Engineering Change Notifications (ECR) for New, Prototype and current production material to maintain cost effectiveness and develop new technologies. Initiate new processes and methods that will improve safety, reduce product cost and improve product quality.

  • ECR point of contact for Electronics. Responsible for reviewing and approving all ECR/ECO's.
  • Partner with Design Engineering and Automatic Test Equipment Design Team to troubleshoot product quality issues.
  • Supported the transfer of work from one manufacturing facility to another of the HFD/HDX/DV product line
  • Decreased product cycle time by 40% resulting in an increase of production by 86% through production line redesign and task based (Operational Method Sheets) OMS implementation.
  • Reduced average elapsed ATE testing time from 71.5 to 53.6 hours delivering $73k of CCP
  • Redesigned DV and HFD/HDX line incorporating lean principles resulting in a tact time reduction on the line from 131 minutes to 119 minutes.
  • Increased line linearity from 30% to 60% resulting in increased capacity from 4.6 units/week to 6 units/week
Candidate Info
26
years in
workforce
8
years
at this job
BA
Electrical Engineering Technology
3

Production Support Engineer

Discovered a flaw in a database design and quickly developed a script to resolve the issue resulting in increased productivity and a savings of $152k for current contract

  • Developed multiple VBA applications to automate repetitive tasks resulting in increased productivity
  • Held a primary role in designing a plan for mistake proof software that helps to ensure our compliance with the contracts we have with our customers
  • Quickly became an integral part in trouble shooting hardware and software used for production
Candidate Info
15
years in
workforce
2
years
at this job
MS
Software Engineering
MA
Project Management, Design
4

Production Support Engineer

Reduced production scrap rates every month by utilizing continuous improvement tools.

  • Used management and leadership skill set to create a cohesive production team able to run all products efficiently.
  • Minimized equipment downtime and increased output by implementing a new preventative maintenance team and schedule.
  • Utilized Six Sigma quality training to balance my production line and raise yields by 5% a week.
Candidate Info
1
year in
workforce
1
year
at this job
BS
Automotive Engineering
5

Associate Mechanical Production Support Engineer

Designed and supported aerospace products.

  • Led a concurrent design team that designed and built integrated product handling, transportation, and testing fixtures. Met project deadline and ensured customer satisfaction.
  • Designed an innovative mechanism that reduced product defects 40% and increased productivity.
  • Designed and analyzed test equipment for units dissipating from 32 to 760 watts of heat.
  • Designed: die, investment, and sand castings; injection, and vacuum molded plastic parts; forgings, extrusions, and sheet metal parts.
Candidate Info
3
years in
workforce
3
years
at this job
BS
Mechanical / Aerospace Engineering
6

Production Support Engineer

Member of Level 3 support team involved in analyzing log files and troubleshooting to resolve Production Tickets for multi-site architecture in Genesys Suite Versions 7.x and above.

  • Performed minor upgrades and applied hotfix to existing Genesys applications in the client lab and prepared the technical guides and release Notes for the upgrade in the Production environment.
  • Worked on research items in CCPulse+ and configured custom statistics in the Stat Server for client specific CCPulse+ reports for call monitoring.
  • Created custom statistics in the Stat server for CCPulse+ reports which helped the client to perform in depth analysis on call and agent monitoring.
  • Prepared troubleshooting documents and training guides for the team.
Candidate Info
5
years in
workforce
2
years
at this job
BE
Computer Science
BE
Computer Science
BE
Computer Science
7

Production Support Engineer

Perform incident management, response, triage, troubleshooting and service restoral for over 150 customer and associate facing applications, change management, scheduling and coordination amongst other support organizations.

  • Coordinate and monitor vendor implementations in BAC datacenters
  • Perform deep dive analysis of complex issues and collaborate with peer organizations for remediation
  • Manage SSL certificate renewals, enforcement of SOA AAA policies in all IBM DataPower environments.
  • Led internationally dispersed team that increased stability of production environment ~12% YOY while processing over 125B annual transactions at an exact 6.0 sigma non-availability rate.
  • Support team implemented over 200 changes annually with less than 5% error rate requiring rework.
Candidate Info
19
years in
workforce
3
years
at this job
BS
Education
MA
Education
8

Production Support Engineer

  • Supported the fabrication and assembly of a first article GE Locomotive
  • Captured production issues identified by manufacturing team and worked with design engineers to develop solutions
  • Documented issues in tracking tool and monitored issues throughout solution and closure
  • Helped implement new a new tracking tool by serving as one of the initial users and providing instruction to design engineers and other stakeholders
  • Prepared weekly report documenting the metrics associated with assigned build
Candidate Info
6
years in
workforce
7
months
at this job
BS
Mechanical Engineering
9

Peoplesoft Production Support Engineer

Performed updates on Production Data using Oracle SQL to address issues raised by business users to correct incorrect data.

  • Focused on Financial Aid, Personal Data and Student Loan information and supported PeopleSoft security.
  • Created and maintained Perl scripts used to automate routine tasks normally performed by members of the Production Support team.
  • Supported production Identity management application that managed the role governance of the company.
  • Created Microsoft Identity Integration Server (MIIS) management agent.
  • Performed production software releases for Financial Aid PeopleSoft, Computer Access Process and MIIS implementations.
  • Cross trained other members of the team to ensure that there was adequate coverage for supporting the PeopleSoft Financial aid production environment.
Candidate Info
8
years in
workforce
2
years
at this job
BS
Computer Information Systems
MA
Business Administration
10

Web Payment Production Support Engineer, Corporate Internet Group

Provided 24x7 operation support for all online payment business processes including Check Imaging, Bill Pay, ePay, ACH, Internal Transfers, Payroll, Taxes, and Wire Transfers

  • Led triage efforts to resolve production issues quickly and provided senior management with appropriate status updates
  • Worked with various development and technical teams to define solutions and requirements while ensuring an improved customer experience and providing production validation support
  • Maintained detailed notes and tracked all production defects in HP Quality Center; created reports to identify trends and areas of improvement
  • Implemented departmental process improvements, policy, and procedures to Sharepoint
Candidate Info
3
years in
workforce
1
year
at this job
BS
Business Administration

Upload Your Resume for a Free Critique

  • Get personalized feedback on improving your resume to land more interviews.
  • See how you resume performs in automated scanners most employers use.
  • Delivered in 48 hours
In partnership with
Browse
Upload Resume File
Privacy Protected