Process Improvement Specialist Resume Samples

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Process Improvement Specialists assess a business or organization and find solutions to improve its operations. Typical job duties listed on a Process Improvement Specialist resume sample are discussing business needs with clients, analyzing the business, identifying areas that need improvement, compiling data, recommending training activities, and organizing team building sessions. Based on our collection of example resumes for Process Improvement Specialist, important skills in this area are business acumen, problem solving abilities, analytical thinking, computer proficiency, attention to details, teamwork, technical writing skills, and effective communication. Education requirements include a Bachelor’s Degree in business administration.

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1

Process Improvement Specialist

  • Championed improvements in the assembly department resulting in $684,000 saved for 2013
  • Saved the company $160,000 annually by eliminating manufacturing waste and increasing parts manufactured per labor hour.
  • Reduced scrap cost by $120,000 through investigations, process changes, and training classes.
  • Developed standard work instructions for assembly lines by evaluating the process and determining the most efficient assembly method for each job.
  • Set and maintain production goals for assembly department based on engineered cycle times and process balance.
Candidate Info
12
years in
workforce
4
years
at this job
GED
Advanced Product Quality Planning
2

Project Manager - Vendor Management and Process Improvement Specialist

  • Improve system configuration change process, deployment issues tracking, inventory management and ordering, and scheduling through Excel automation, VBA code, and Macros that will standardize the entire fleet of ATMs, address trends in vendor performance, create project deployment views and accuracy.
  • Facilitate close relationships with multiple vendors to ensure accuracy of inventory ordering, configuration changes and ATM readiness by providing detailed and accurate responses to changes in schedule, request.
  • Implemented the standardization of 1800 ATM configuration to reduce the variation from hundreds of system set ups to 5 standardized model types
  • Managed the daily submission of configuration changes to improve accuracy by 95%, continued to work to reduce inaccuracy by implementing suggested changes to processes on the vendor’s side
  • Worked with vendor to establish process controls and data systems to improve the submission of daily ad hoc configuration changes by suggesting changes to vendor run procedures, establishing checks and balances within the organization, and creating deadline criteria for execution
  • Maintained, updated, and delivered weekly scheduling changes that impacted over 1800 ATMs, three times throughout a nine-month period for full fleet project implementations to include the upgrade of fleet wide system software, enablement of EMV chip, and the implementation of a new user interface
Candidate Info
8
years in
workforce
7
months
at this job
BS
Busines Administration: Entrepreneurship / Small Business
MBA
Business Administration
3

Area Operations Manager, Process Improvement Specialist

Responsible for leading continuous improvement for a team of supervisors and hourly associates in a multi-channel distribution center through process enhancement and team member development

  • Used Kaizen principles to reduce labor cost per unit by 19.4% for retail distribution teams
  • Served as Six Sigma Project Champion to reduce picking errors to less than 3% of throughput
  • Completed a Lean project to increase overall efficiency by up to 15% by implementing a batch picking process, developing standard operating procedures, and training personnel to ensure sustainability
  • Demonstrated the ability to provide viable solutions to operational challenges by conducting root cause analysis and integrating improvements throughout all necessary system components.
  • Reduced employee turnover by 8% through creation of a standardized training program for new hire onboarding and expanding interview practices to include realistic job previews
  • Provided consulting to managers across the [company name] distribution network to implement process improvements in task creation, order waving, and workload balancing
  • Provided direction to a team of 35-50 associates to ensure timely shipment of customer orders
  • Developed procedures for order reconciliation that ensure next-day shipping for all mail order customers
  • Reduced material cost through the redesign or elimination of obsolete packaging materials
  • Created order selection guidelines to optimize picking paths and minimize excess travel for pickers
Candidate Info
9
years in
workforce
5
years
at this job
BS
Business Management
4

Process Improvement Specialist

  • Monitored all charts and performed audits on various medical records.
  • Ensured optimal quality of all reports and submitted to management.
  • Prepared all ad hoc reports and provided required support.
  • Developed and implemented various quality improvement plans.
  • Trained staff in various methodologies of continuous quality improvement.
  • Assessed and analyzed opportunities for improvement within the organization and facilitated education of staff to achieve predicted outcomes in conjunction with Staff Development Managers.
Candidate Info
8
years in
workforce
2
years
at this job
BA
Healthcare Management
5

Process Improvement Specialist

  • Gained direct experience in various roles to enable organization of information management and training systems that reduced training time for new hires by 50% with higher quality of work performance
  • Engaged new employees and coworkers in improvement by empowering them to discuss and implement changes leading to high morale and continuous process improvement
  • Increased customer satisfaction through organization of information systems for higher first-time quality and faster business processes
Candidate Info
3
years in
workforce
5
months
at this job
BS
Biology
6

Process Improvement Specialist

Improved efficiency by leading projects related to process excellence including implementation of Good Manufacturing Practices (GMP), Good Documentation Practices (GDP) and 5S lean manufacturing methodologies

  • Worked with external suppliers to ensure acquisition of highest quality manufacturing components at most economic price.
  • Vastly elevated data collection rate and accuracy by designing and implementing interdepartmental electronic record systems, whose data was utilized to justify the acquisition of hardware to boost facility wide performance.
  • Lead various Corrective Action / Preventative Action (CAPA) plans to promote production fluidity and maximize departmental throughput
Candidate Info
3
years in
workforce
7
months
at this job
BS
Biomedical Engineering
7

Process Improvement Specialist

  • Responsible for site Lean Program (Embraer Excellence Enterprise Program) and all its relevant elements within the organization
  • Led and documented Kaizen's for improving current processes and ensured successful implementation
  • Maintained site input to MRO Control Tower and Quality Clinic
  • Ensured 5S Program and its elements were being followed on a daily basis
  • Maintained daily communication with site personnel to ensure the success of the Lean Program
  • Administered Training Department to ensure all required training was current
  • Trained and certified employees on Forklift, Hangar Door Operation, Overhead Crane and Scissor Lift
  • Oversaw sites EH&S and Facilities Maintenance Programs
  • Coordinated with Indirect Procurement weekly to acquire necessary supplies, tools and vendor services required for daily operation
Candidate Info
25
years in
workforce
1
year
at this job
AS
Applied Science
AS
Associate of Science
8

Enterprise Management Process Improvement Specialist/senior Enterprise Management Quality Lead

  • Assists with the integration of new services into the Enterprise Service Center (ESC) to include, determining Core Service Area (CSA) impacts such as call volume metrics, support expectations for Tier 0/1 and facilitating the trouble ticketing system updates (templates and workflow).
  • Reviews all Enterprise Management processes and procedures for accuracy and completeness. Assists with bringing outdated operating procedures up to date.
  • Functions as a technical writer and develops the Concepts of Operation for new incoming business based on ITIL best practices.
  • Develops reports used to identify process failures and provide recommended steps to prevent future occurrences.
  • Conduct instructor-led training of new processes, procedures and workflows using the Remedy BMC suite for all ESC personnel.
Candidate Info
27
years in
workforce
11
months
at this job
9

Service Process Improvement Specialist

Review and respond to service related customer inquiries received through various intake methods.

  • Process and initiate transactions to work towards resolution of complex claim situations.
  • Serves as subject matter expect regarding customer pain points and able to translate experience into improvement opportunities.
  • Provides key root cause analysis to help identify and reduce potential complaints and improve overall customer experience.
  • Makes decisions based on the facts presented within administrative guidelines.
Candidate Info
10
years in
workforce
2
years
at this job
C
Ekg Technician
10

Process Improvement Specialist

  • Identify KPI's in a Process, Isolate and Minimize Waste to improve output then stabilize process reducing variations
  • Aggressively pursue Material Cost Improvement Process activities to obtain best cost producer level
  • Teach and implement Lean Manufacturing Techniques
  • Inspiring every employee to live the moment with continuous improvement (Gemba kaizen)
  • Promote Health and Safety as the over-riding priority
Candidate Info
31
years in
workforce
16
years
at this job
BS
Industrial Engineering

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