Pawnbroker Resume Samples

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Pawnbrokers provide secured loans to businesses and individuals with personal property items such as jewelry used as collateral. Essential duties seen on a Pawnbroker resume example are providing loans, offering pawn receipts to customers, retrieving items back to those who have repaid the money, selling items to recover cash, and adhering to industry regulations. Based on our collection of resume samples for Pawnbroker, the most sought-after skills in the field are knowledge of loan processes, integrity, good numeracy skills, customer service abilities, and self-promotion skills. No formal education is mandatory for this role.

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1

Pawnbroker/ Sales Associate

Developed close relationships with clients to ensure customer loyalty and retention

  • Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions, as well as balanced cash drawer daily
  • Advised customers on the location, selection, price, and use of products available from the store, with the aim of encouraging them to buy and return to buy in the future
  • Provided a high level of customer service based on outstanding communication and interpersonal skills
Candidate Info
GED
GED
2

Pawnbroker/assistant Manager

  • Acted as day to day manager for out of town ownership.
  • Loan base increased form 250K to over 1M during my tenure.
  • Developed new ways to use standard reports more effectively and efficiently.
  • Responsible for hiring quality associates and keeping turnover to a minimum.
  • Maintained strict adherence to government regulations and served as liaison with various government agencies. ATF, Weights & Measures, local law enforcement.
Candidate Info
9
years in
workforce
9
years
at this job
3

Pawnbroker

Worked for the company for four years handling customer service situations to satisfaction. Trained new team members.

  • Performed top sales every week
  • Gave small and large colatteral loans each day
  • Achieved high loan and high buys each month
  • Wrote company policies and procedures
  • Assisted in hiring new employees
  • Trouble shooting the computers when gone down
Candidate Info
4
years in
workforce
4
years
at this job
English Studies
4

Manager / Pawnbroker

Negotiated item values and strategically priced all merchandise. Responsible for $75,000+ in inventory.

  • Developed relationships with loan and sales customers, calling many of them weekly.
  • Boosted brand awareness through social media. Also in charge of marketing & promotions.
  • In charge of online eBay store which generated $5000 in sales per month.
Candidate Info
5
years in
workforce
1
year
at this job
BA
History
Economics
5

Pawnbroker Trainee

Recommended and helped customers select merchandise based on their needs

  • Operated a cash register to process cash, check and credit card transactions.
  • Built customers confidence by actively listening to their concerns and giving appropriate feedback
  • Exercising sound judgment in issuing credits making exceptions to customer polices to maintain high levels of customer satisfaction.
  • Organized and located inventory and updated store spreadsheets.
  • Answered Customer questions and addressed problems and complaints in person and via phone
  • Assisted in managing company database and verified, edited and modified member information
  • Balanced needs of multiple customers at a time
Candidate Info
3
years in
workforce
7
months
at this job
BS
Child Development
6

Lead Pawnbroker

  • Inspected and purchased valuable merchandise and made loans to individuals using tangible property as collateral
  • Aided the general store manager in directing the day-to-day operations of the store front including training and supervising sales team members
  • Established essential rapport with customers to promote future account sales and negotiated appropriate sales and loans prices
  • Displayed impeccable appraisal skill to research and determine approximate value of customer goods, pawn loans, and purchase approvals
Candidate Info
5
years in
workforce
1
year
at this job
BS
Comprehensive Marketing
BS
Business Management
7

Senior Pawnbroker Assistant

  • Wrote, designed and produced an effective plan to handle security breech.
  • Studied methods of improving work measurements and performance standards.
  • Supervised 4 employees, scheduled work hours, resolved conflicts, and determined salaries.
  • Issued and interpreted operating policies.
Candidate Info
2
years in
workforce
1
year
at this job
HS
Food Administration
HS
Leadership Course
8

QC Pawnbrokers & Jewelers

Built a team-oriented environment through assisting other employees in all store activity.

  • Assisted the management team in determining the value of incoming and outgoing merchandise.
  • Maintained and protected customer assets.
  • Provided and ensured premier customer service through sales and lending activities.
  • Consistently completed jewelry inventory.
  • Matched weight, color and karat to each item in the store.
  • Added and appraised jewelry pieces.
  • Effectively executed the sales process and lending practice.
  • Answered phone calls from customers with questions
  • Handled large amounts of money and jewelry.
Candidate Info
4
years in
workforce
4
years
at this job
HS
High School Diploma
9

Assistant Manager, Certified Pawnbroker

  • Managed nearly every aspect of store operations.
  • Trained and developed store staff in customer service techniques.
  • Generated sales through optimized visual merchandising and inventory availability.
  • Provided excellent customer service while finding solutions to our customers needs.
  • Processed transactions and maintained cash drawers and safe.
Candidate Info
14
years in
workforce
5
years
at this job
10

Pawnbroker/assistant Manager

  • Managed money, phone calls, staff and ensured the store opened, closed and ran efficiently
  • Provided loans to customers after evaluating the jewelry they wished to pawn
  • Provided excellent customer service
Candidate Info
8
months in
workforce
8
months
at this job
HS
High School Diploma
Business Administration

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