Patient Scheduler Resume Samples

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Patient Schedulers hold administrative positions in healthcare units and complete the following duties: solving customer service inquiries, scheduling patient exams, making sure there is plenty of time left between examinations, and updating patient records. Main job requirements seen on a Patient Scheduler example resume are knowledge of medical terminology, medical teamwork, customer service, telephone etiquette, organization, and computer literacy. Most Patient Scheduler resumes make display of a high school diploma or the equivalent. On-the-job training is usually provided.

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1

Patient Scheduler

  • Maintained and updated all computerized client appointment schedules on a regular basis.
  • Coordinated appointment schedules with all relevant facility departments.
  • Coordinated appointment schedules with all relevant facility departments.
  • Protected the security of medical records to ensure that confidentiality is maintained.
  • Reviewed records for completeness, accuracy, and compliance with regulations
  • Retrieved patient medical records for physicians, technicians, or other medical personnel.
Candidate Info
1
year in
workforce
6
months
at this job
HS
High School Diploma
HS
Nationally Registered Certified Medical Assistant
2

Patient Scheduler

  • Managed inbound calls on behalf of 26+ Bon Secours Medical Groups
  • Registered new patients, monitored and updated all patient scheduling in coordination with physicians
  • Responded to and resolved all patient service requests
  • Coordinated appointment schedules with all relevant facility departments
  • Monitored all medical callbacks as needed
  • Addressed all client questions and issues completely and efficiently
  • Communicated with medical facilities via phone and email
Candidate Info
34
years in
workforce
7
years
at this job
HS
High School Diploma
Liberal Arts/business
3

Patient Scheduler

  • Engaging in active listening with Patients to help them with getting scheduled with an appropriate provider in an acceptable time frame.
  • Accurately sending and prioritizing messages from Patients to Doctor for medication refills and concerns.
  • Providing excellent customer services in a high call volume situation and determining the best and most efficient way for Patients to get their concerns and needs addressed by gathering the appropriate information.
  • Frequently having Patients compliment me to my employer about my customer service skills, professionalism, and ability to follow up and get things accomplished
  • Helping with special projects for Patient Advocacy and Medical Records that required attention to detail and accuracy, fact finding and researching of problem areas.
Candidate Info
16
years in
workforce
2
years
at this job
4

Patient Front Desk Rep/ Patient Scheduler

  • Monitored and updated all patient scheduling in coordination with physicians.
  • Met and greeted all patients professionally and courteously.
  • Responded to and resolved all patient service requests.
  • Coordinated appointment schedules with all relevant facility departments.
  • Monitored all medical callbacks as needed.
  • Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.
Candidate Info
3
years in
workforce
1
year
at this job
GED
Education
5

Patient Scheduler

  • Monitored and updated all patient scheduling in coordination with physicians.
  • Coordinated appointment schedules with all relevant facility departments.
  • Coordinated appointment schedules with all relevant facility departments.
  • Stored all patient insurance documents and medical history records with accuracy and confidentiality.
Candidate Info
13
years in
workforce
5
months
at this job
HS
High School Diploma
6

Patient Scheduler

  • Responsible for the upkeep of all patient scheduling in coordination with physicians
  • Coordinated appointments schedules with all relevant facility departments
  • Monitoring all medical callbacks in a professional timely manner
  • Using expertise to assure that patients inquiries are entered into systems correctly
  • Maintaining outstanding customer service and interpersonal skills
Candidate Info
5
years in
workforce
2
years
at this job
BA
Information Management
7

Patient Scheduler Coordinator

  • Customer service for multiple clinic locations while complying with HIPAA policies
  • Consulted with workers comp case managers, auto claims adjusters, referring providers and medical facilities in reference to new patients
  • Updated Electronic Medical Records system
  • Processed new patient documents and tracked status via spreadsheet
  • Updated patient demographic and insurance for billing and coding
  • Scheduled new and existing patients appointments electronically
  • Documented patient statuses via Electronic Secure Charts for ease of access for medical staff
  • Assisted in training new employees
Candidate Info
23
years in
workforce
2
years
at this job
HS
High School Diploma
8

Patient Scheduler 1 - Sleep Center

  • Responsibilities include scheduling patients
  • Collaborate and support staff in providing information to prospective patients regarding sleep study inquiries
  • Documenting, completing and indexing pertinent paperwork regarding the services to be performed and insurance
  • Compliance with HIPAA protections regarding patient information
  • Interaction with medical providers to ensure all relevant documentation is gathered and accurate
Candidate Info
22
years in
workforce
1
year
at this job
Accounting
9

Patient Scheduler

  • Schedule acute, return and new patient appointments
  • Demonstrate familiarity with medical terminology
  • Handle refill requests and pend appropriate prescriptions
  • Exercise independent judgement to triage clinical issues
  • Follows all prescribed EPIC searches
Candidate Info
10
years in
workforce
1
year
at this job
BS
Health Services Management
Clinical Medical Assisting
10

Patient Scheduler

  • Schedule acute, return and new patient appointments
  • Demonstrate familiarity with medical terminology
  • Handle refill requests and pend appropriate prescriptions
  • Exercise independent judgement to triage clinical issues
  • Follows all prescribed EPIC searches
Candidate Info
10
years in
workforce
1
year
at this job
BS
Health Services Management
Clinical Medical Assisting

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