Patient Care Coordinator Resume Samples

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Patient Care Coordinators ensure that a medical facility is providing high quality care services to its patients. Example resumes of Patient Care Coordinators show such skills as providing patient consultations and communicating information about recommended treatments, and discussing cost of service, insurance coverage, and payment options with patients. Resumes of Patient Care Coordinators must reflect an associate's or bachelor's degree in the field of health care administration or another related area, provided a nursing degree is not required by the employer.

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1

Patient Care Coordinator

Patient care, scheduling, and insurance checks. Cleaning and small repair of hearing instruments. Incoming and outgoing calls as well as telemarketing. Handling of office supply ordering and day-to-day office operations.

  • Training of new staff and assist in new office set-up.
  • Developed and implemented spreadhseets for tracking office sales and databases for tracking patient service which automated direct mailing and increased patient scheduling 10%.
  • Consistently earned production bonuses for meeting or exceeding office goals.
Candidate Info
12
years in
workforce
10
years
at this job
Business Management
2

Patient Care Coordinator

New owners for company. Maintained appointment schedules for doctor & hygienist via Dentrix G4's automated system. Coordinated & presented patient treatment plans & financial arrangements. Verified insurance eligibility, updating patient records. Processed patient & insurance payments. Managed hygiene program. Managed unscheduled treatment plans. Updated patient letters & consent forms for automation.

  • Assisted with financial conversion separating A/R from one owner to another
  • Converted office from paper to paperless records within one (1) year
  • Streamlined hygiene continuing care program via computerized records
  • Increased treatment plan acceptance rate to 96% within 30 days
  • Created weekly/monthly reports for tracking purposes with Word & Excel
Candidate Info
22
years in
workforce
2
years
at this job
C
Multimedia
C
Health Counseling
AAS
Multimedia
3

RN Patient Care Coordinator

Manage and coordinate care for 300 patients, conducting Chronic Pain, Post Hospital and other assessments to prevent hospital readmission. Work one-on-one with patients to evaluate, educate, and motivate in understanding disease process, making lifestyle changes, managing medications & communicating w/ MDs.

  • Achieved >90% of clinical goals and consistently generated improved health outcomes by educating and empowering patients in effective at home disease management.
  • Earned 105% engagement rate by creating trust and rapport with patients and adopting Information- Motivation-Behavioral (IMB) Model to successfully pinpoint and shift core obstacles to change.
  • Reduced hospital readmissions to .01% by using comprehensive process combining clinical, financial, and psychosocial approach to identify trends and early indicators, resolve barriers, and create strategy ensuring appropriate service/resource utilization by chronically ill patients.
  • Attained 94% medical record completion rate, 2nd highest on team of 30 nurses, by employing highly effective interviewing techniques and meticulous oversight of reporting processes.
  • Identify need for chronic case management, social work, and/or behavioral health care services, making interagency and interdepartmental referrals as necessary.
  • Receive 10-15 patient success stories per month chronicling major improvements in health.
  • Analyze financial and logistical barriers to at home care and assist patients in resolving.
Candidate Info
17
years in
workforce
5
years
at this job
BS
Nursing
4

Patient Care Coordinator

Greeted and checked patients in, while assuring all medical information is up-to-date

  • Scheduled patients
  • Established new patients and created electronic files for them
  • Answered multi-line phones
  • Collected co-pays, co-insurance and all other balances
  • Faxed, scanned, and recorded all necessary medical documents
  • Assisted physical therapists as needed and maintained cleanliness of facility
  • Communicated with other doctor offices, imaging offices, and all other organizations as needed
Candidate Info
2
years in
workforce
2
years
at this job
AS
Applied Science
5

Patient Care Coordinator

Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision

  • Managed the patient schedule, worked with front office and back office staff to ensure organization
  • Organized and maintained patient charting process, prioritized and reviewed charts for completeness
  • Verified insurance for treatments, collected payment from patients, and reconciled daily cash reports
  • Responsible for registration, appointment scheduling, telephone coverage and patient referrals
Candidate Info
8
years in
workforce
1
year
at this job
AS
Associate of Science
BA
Sociology
6

Patient Care Coordinator (pcc)

Primary Liaison between the doctor and patient from first point of contact to completion of dental treatment.

  • Answer an average of 25- 30 calls per day, addressing inquiries regarding payment agreements and cost savings to reduce fees for dental services. Accepting payments, answering inquires related to appointment scheduling needs that best services the patient.
  • Assisting doctors organizing a comprehensive treatment plan, discussing patient accounts, insurance benefits and financing options.
  • Consult with patients regarding treatment plan and determine insurance calculations and financial options
  • Developed and maintained relationships with the patient's insurance carriers.
  • Provided training and assistance to new Patient Care Coordinators
  • Within the Top 5 Patient Care Coordinator in sales for two (2) months consecutively
Candidate Info
3
years in
workforce
1
year
at this job
7

Patient Care Coordinator

Assist insurance carriers in the coordination of worker's compensation patients home care needs to ensure a timely return to work.

  • Facilitate flow of evaluation(s), orders, progress notes, and prescriptions from provider(s) to Nurse Case Manager or adjuster per One Call nursing department protocol.
  • Review MD orders, and initial assessments on patient to communicate effectively with the provider and the insurance carrier providing updates on progress of patient.
  • Utilize appropriate tracking tools, i.e. authorization logs, Outlook Calendar or Task function, to ensure follow-up on critical timelines.
  • Building and maintaining a rapport with contracted and non-contracted vendors to negotiate pricing based on state fees and contractual agreements.
  • Requesting authorization of DME equipment or medical supplies through the patient's Workers Comp insurance carrier via phone, fax, or email.
  • Supported three department processes and workflows and served as appointed backup support coordinator.
Candidate Info
9
years in
workforce
3
years
at this job
8

Patient Care Coordinator Support/analyst

Administratively supported several Aspire teams with tasks such as entering new patient referrals, sending faxes, adding documents to patient records, and other daily business functions.

  • Collaborated, organized, and exclusively managed the MD report process in its entirety for last 60+ days.
  • Supported Executive Ops Team with data reconciliation, patient zone mapping, and other operational tasks.
  • Generated a daily hospitalization report for the TX markets, updated results into Trackvia/Salesforce, and informed the TX teams of any changes.
  • Supported Billing/Credentialing team in several capacities including but not limited to entering Patient Demographics into Vision/Advanced MD and submitting claims.
Candidate Info
5
years in
workforce
5
months
at this job
BA
English
BA
History
9

Patient Care Coordinator

Managed patient care through use of patient care management system

  • Performed fundamental patient intake, receives, and verifies patient insurance information.
  • Scheduled initial appointment and follow-up visits.
  • Addressed common medical and insurance questions via phone and e-mail.
  • Provided physician referrals, calculates factors such as BMI, documenting co-morbidities.
  • Advised patients what to bring to their appointments and directs them to website to obtain or complete new patient paperwork.
Candidate Info
10
years in
workforce
1
year
at this job
Medical Administrative Assistant
10

Patient Care Coordinator

Conducted new patient admissions and tracked communication using computer/cloud interface systems

  • Educated and counseled prospective patients throughout the admissions process
  • Consulted and coordinated with medical providers to obtain required information and documentation to fulfill admission requirements
  • Recruited program members via email, phone screens and in person interviews
Candidate Info
8
years in
workforce
1
month
at this job
BS
Economics And Political Science
MA
Clinical Psychology

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