Operations Support Specialist Resume Samples

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Operations Support Specialists help businesses attain their objectives by making sure daily operations run smoothly. A list of Operations Support Specialist duties includes solving operational problems, adhering to job schedules, providing support to management, recommending improvements, and maintaining logs of operational activities. Successful resume samples in the field make display of skills like business acumen, problem solving, decision making, quality focus, customer service, and computer competences. Most resumes for the job showcase a degree in business administration or a similar field.

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1

Operations Support Specialist

Provide applications and hardware support to meet service level agreement deadlines for daily processing.

  • Control multiple mainframe systems resolving any issues using CA-7/CA-11, Spectrum and AutoSys providing uninterrupted processing
  • Proactive in system server and application support including file transfers, restarts, and system adjustments which lead to increased system availability
  • Provide prompt first and second level support to resolve end user access and software issues.
  • Provided training on all systems to new temporary workers and current staff
Candidate Info
20
years in
workforce
4
years
at this job
AAS
Business, Computer Science
2

Operations Support Specialist

  • Led training class for new employees on job functions and using company systems
  • Led specialized transfer team in researching and improving workflow
  • Coordinated with other departments to decrease cost basis transfer errors by 40% and save over 4 hours of daily work for the department
  • Work alongside team leaders and managers to implement changes in processing procedure and improve efficiency for the department and company
Candidate Info
11
years in
workforce
3
years
at this job
BS
Interdisciplinary Studies With Emphasis
3

Operations Support Specialist

  • Drafted & coordinated purchase orders, tracked inventory & product production
  • Generated sales-related & revenue data reports
  • Assisted with marketing materials, tracked marketing data & social media support
  • Human resources: processed payroll, managed employee records, employee recruitment, generated internal reports, purchasing duties, managed bookkeeping & general administrative tasks
Candidate Info
9
years in
workforce
1
year
at this job
AA
Liberal Arts
BS
Telecommunication
4

Operations Support Specialist

  • Work closely with Processors, Principals and members of Management to research discrepancies with Mutual Funds, Annuities and Dpp paperwork to complete welcome letters.
  • Follow organization procedures to complete tasks in a timely manner.
  • Actively monitors various work queues to ensure they are within compliance deadlines.
  • Responsible for verifying advisors appointments and licensure for annuity completeness review.
  • Strong working knowledge of bdWISE, CPD, BPM, Streetscape and Microsoft office.
  • Often asked by leadership to assist and train new hires.
Candidate Info
23
years in
workforce
3
years
at this job
Public Administration
5

Operations Support Specialist

  • Processed Daily Maintenance and Fuel reports for I/M Vehicle fleet.
  • Assisted Supervisor in preparing for Quarterly Corporate Audits.
  • Handling of critical backup media for the Government, Financial, and other private industry.
  • Maintained office supply inventory and orders.
  • Hold a Secret Clearance.
Candidate Info
22
years in
workforce
7
years
at this job
HS
High School Diploma
6

Operations Support Specialist

Provides administrative, technical, and specialized support to plant operations. Performs complex work assignments. Supports multiple areas, including production, engineering, maintenance, quality and facilities.

  • Schedule all inbound and outbound trucks for deliveries.
  • Submit payroll and maintain vacation and attendance policies.
  • Scheduled and maintain safety compliance training classes for entire plant.
  • Processed invoices for payments.
  • Ordered office supplies and distribute mail.
  • Plan and organize all meetings, events and activities
Candidate Info
30
years in
workforce
4
years
at this job
7

Operations Support Specialist

Execute operational support tasks such as data entry, transaction processing/re-processing, investigation and administrative tasks.

  • Entered weekly pricing for Sale Items featured in the weekly sale ads.
  • Investigate and correct any pricing discrepancies.
  • Work with the buyers and merchants for Home Appliances to receive upcoming pricing for appliances.
  • Review weekly sale ads and compare pricing with the Plan to Sell which is provided by the Buyers.
Candidate Info
24
years in
workforce
2
years
at this job
Business Management
8

Technical Operations Support Specialist

  • Responsible for ensuring complaints from international and domestic customers and affiliates are entered into the Quality Management System software according to all applicable procedures and regulations.
  • Act as liaison between customers, engineering, service and repair, customer service, quality, and logistics departments to identify and communicate quality issue trends and develop troubleshooting techniques.
  • Lead efforts to streamline internal processes used by the Technical Support team and establish KPIs.
  • Assist with ongoing integration activities related to SAP implementation at MDIC.
  • Serve as team subject matter expert for CAPA activities.
  • Update applicable standard operating procedures and work instructions as necessary to ensure compliance with applicable regulations and standards.
Candidate Info
16
years in
workforce
2
years
at this job
BA
Liberal Studies
9

Sales Operations Support Specialist

  • Managed and trained team of 6 Sales Operations Specialists in Fenton, Missouri office.
  • Responsible for sales data governance (ongoing account maintenance) within Salesforce.
  • Engaged in account conflict analysis to mediate sales escalations.
  • Supported Sales Team by tracking, investigating and reporting account
  • Performed account release data quality analysis and communicated findings to Sales Management.
  • Worked with Salesforce Admin Team to identify process and system
  • Responsible for researching industry information for accurate sales territory assignment.
  • Served as subject matter expert on explaining Verticalization/Sales strategies.
  • Communicated with Sales Teams to address questions related to account requests.
Candidate Info
17
years in
workforce
2
years
at this job
10

Operations Support Specialist

  • Review and validate court documents, account data, attorney communications, and bankruptcy cases to ensure accounts are handled in compliance with appropriate bankruptcy laws and company guidelines.
  • Manually code accounts for incoming bankruptcies in Green Screens, as well as the subsequent dismissals, reinstatements, or discharges of the bankruptcies, while properly documenting all account activity across multiple platforms. Audit bankruptcy ledgers for accuracy and escalate findings to management. Work internal tracking queues as assigned.
  • Successfully maintained an accuracy and compliance level of above 98% throughout employment, and have consistently maintained that level of accuracy through processing thousands of accounts across multiple departments per month.
Candidate Info
5
years in
workforce
10
months
at this job
AS
Associate of Science

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