Operations Manager resume samples

Operations Managers work to plan, direct, and coordinate the operations that take place within an organization. Responsibilities highlighted on Operations Managers' sample resumes include directing the packing and shipping of products, participating in training seasonal associates, hiring new associates at job fairs, and coordinating inbound product to the replenishment team. Formal education backgrounds of Operations Managers vary by the job, though candidates list college degrees in the fields of business administration, commerce, management, and industrial technology or engineering on their resumes.


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1

Operations Manager

Responsible for the day to day operations of a regional service and distribution center

  • Directed sales, call center, tool warranty and repair, shipping, receiving, warehousing and billing activities
  • Collaborated with sales force to achieve corporate goals
  • Responsibility for 17 direct reports
  • Increased sales revenue from $2MM to $4.5MM from 2000 to 2005
  • Ranked 3rd in company for annual revenue
  • Decreased payroll by 25% from 2000 to 2007
CANDIDATE INFO
18
years in
workforce
7
years
at this job
Business Management/mathematics
2

Operations Manager/sales Manager

Managed all aspects of risk management including administration of loss prevention and facility maintenance.

  • Operated location which achieved or exceeded annual sales budgets through the execution of monthly sales strategies.
  • Managed profit & loss by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
  • Demonstrated exceptional team building capability which ultimately lead to maximum financial performance and employee satisfaction.
  • Directly trained and managed 7 supervisors while leading a total staff of 75 team members.
  • Significantly reduced store's shrink by more than 35%, limiting operational losses and adding more than $75,000 per year to operating profit margin.
CANDIDATE INFO
6
years in
workforce
6
years
at this job
BS
Economics
3

Operations Manager/production Technician

Managed operation functions including Inventory Management, Warehousing, Boxing and Shipping, Receiving, Housekeeping, and maintaining Hazardous and Personal Safety Practices

  • Successfully developed and led a top-performing team in implementing production operations
  • Operated resin filming machine and other tools for manufacturing facility, including calibers and micrometers
  • Facilitated business efficiency by implementing broad knowledge in technical documents, computer and software processes, and knowledge of ISO 9001
  • Consistently maintained professional development by attending Fred Pryor classes, lean management classes, computer and software classes, and CPR classes
  • Implemented system that streamlined process by 10%, and cut production time by 10%
  • Developed Safe Practices guidelines for production workers, resulting in improved work safety by 15% and a significant cost savings to labor. Initiative also resulted in Toray Composites receiving a rebate check in the amount of over One Hundred Thousand dollars
  • Recipient of "Safety Representative for Toray Composites" for three consecutive years
CANDIDATE INFO
24
years in
workforce
8
years
at this job
AS
Business Management
4

Operations Manager

Collaborated with software developer to create and develop database for 3000+ properties

  • Developed management reports and over 20 KPI's for senior executive team
  • Created due diligence package and P&L reports to obtain multimillion dollar funding(~$3 MM during my tenure)
  • Assisted in the disposition of 10+ properties to raise over $1MM for working capital
CANDIDATE INFO
3
years in
workforce
1
year
at this job
BA
French Studies
5

Operations Manager

Manage operations (project management, capacity planning, $20M annualized budgets,
territories, goals, and compensation plans) for 75 to 100 sales and marketing staff

  • Applied lean process improvement to increase productivity per hour by 363% in 2012
  • Administered call center of virtual training reps who developed relationships with over 1,500
  • Instituted framework for Business Intelligence Dashboards in 2013 contributing to company
CANDIDATE INFO
16
years in
workforce
3
years
at this job
BS
Business Management
MBA
Master of Business Administration
6

Operations Manager

Developed process improvements to enhance efficiency and effectiveness of inter- departmental call center operations

  • Addressed customer service inquiries in a timely and accurate fashion
  • Maintained and monitored product reviews working with team to ensure all "3 star and under reviews" are addressed quickly and appropriately
  • Maintained responsibility for recruiting, hiring, and training shift supervisors and seasonal
  • Enforced contact center policies, procedures and quality assurance measures
CANDIDATE INFO
31
years in
workforce
7
years
at this job
AA
Associate of Arts
7

Assistant Operations Manager

  • Increased sales for my location within the first two years of being with the company by 20%.
  • Maximized profits to the corporation by reducing waste in payroll administration by 10% weekly and increasing sales with up-selling strategies.
  • Used background in finance to review historical analysis of company sales information to establish proper weekly scheduling and ad promotions.
  • Directly trained, hired and supervised over 30 employees to meet company sales goals.
  • Implemented employee safety initiative with a 0% injury rate for over two years.
CANDIDATE INFO
8
years in
workforce
4
years
at this job
BA
Finance And Real Estate

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