Operations Analyst Resume Samples

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Operations Analysts accomplish the objectives of a business by identifying customer information and solving and processing problems. Skills highlighted on example resumes of Operations Analysts include performing daily reconciliations and taking corrective actions to resolve discrepancies in a timely manner; working with the trading and sales departments, as well as groups across operations to ensure proper trade processing; and monitoring the accuracy of trades from capture to execution. Operations Analysts list degrees in the fields of Computer Services, Information Technology Systems, or Computer Programming on their resumes.

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1

Operations Analyst

Wrote SOP's (i.e. Proper Handling & Shipping Guide for Handling Shipments of Produce) and developed measurable "audit" tools for managers to use for validation purposes. Standards set to achieve a 98% level of compliance.

  • Designed and wrote the instructions for the IT Group to use to link data stored in several different reference files so it can be readily displayed on a single screen by the Loss Prevention staff each time a driver contacts them to report a claim situation.
  • Searched for profit driving initiatives throughout the company that led to improvements in financial and operating performances'
  • Effectively managed and used systems and processes to measure, and monitor the impact performance on Operations.
  • Converted general data into strategic business plans and continuous improvement suggestions for senior management.
Candidate Info
18
years in
workforce
3
years
at this job
BS
Business Administration
MA
Marketing
Logistics & Transportation Management
2

Operations Analyst

Led network benchmarking project that succeeded in highlighting areas for cost savings of over $900K annually.

  • Partnered with internal and external team members to implement process that reduced non value added network shipping costs by an average of $125K (60%) monthly through thorough analysis, process management and team leadership.
  • Project Manager that succeeded in planning and managing a company promotional project that delivered over 1 Million incremental pieces of inventory to over 20 locations throughout the US in a two month period.
  • Recruited for and key member of crisis response team responsible for sustaining operations that were vital to company's business during crucial transition period.
  • Involved in top-level strategizing, forecasting and budgeting that assisted in allocating resources and planning performance.
  • Translated data from multiple sources into useful information and business drivers utilized by senior management for strategic decision making.
  • Acknowledged by superiors for excellent communication of findings and projections in both narrative and oral reports.
  • Quickly mastered software programs, with no prior knowledge of, to create custom reports and dashboards that monitored KPI's.
  • Instructed an advanced MS Excel class in an effort to advance the skills of employees.
Candidate Info
18
years in
workforce
6
years
at this job
BS
Finance
3

Operations Analyst (consulting)

Develop and update forecast models to project sales and inventory turnover which optimized procurement process and improve inventory turnover ratio.

  • Review and assess company financial performance against projections and identify areas requiring improvement.
  • Assess Profit and loss risk during launch of new products incorporating consumer market sentiment and competition activity through research which increased quarterly sales revenue by 20%.
  • Identify relevant consumer market trends using analysis comparison to competitors and customer needs.
  • Developed and implemented custom inventory management database utilizing Excel (built regression analysis models) transferred it to MS Access which contributed to more efficient inventory control and sales projection.
  • Handle B2B corporate and government contract negations and clients acquisition.
Candidate Info
10
years in
workforce
1
year
at this job
BS
Finance
4

Transportation Operations Analyst

Managed $18.0M transportation inbound budget across five channels and eight facilities in North America

  • Established scorecards for measuring carrier performances; format was adopted by members in the department
  • Improved company's working capital by negotiating higher payment terms with carriers
  • Strategically identified, developed, and executed cost-saving projects that resulted in a yearly saving of $0.6M
  • Conducted cost/benefit analysis to support impact of projects and gain buy-in from parties involved
  • Validated monthly inbound expenses with finance to tie out month end; achieved less than 2% gap
  • Developed yearly transportation budget for domestic inbound shipments
  • Increased department's satisfaction rate by 10% through exceptional service to internal and external customers.
  • Collaborated with planners to identify order patterns that resulted in low shipping cost and optimal lead time
Candidate Info
6
years in
workforce
2
years
at this job
C
Project Management
C
Global Logistics Specialist
BA
Economics And Sociology
5

Senior Operations Analyst

Created 7 month forecasts using historical trends and information gathered from Marketing and Retention

  • Produced weekly forecasts using current trends and additional information provided by Marketing and Retention
  • Created daily tech requirements based on weekly forecasts and daily trends
  • Successfully migrated over 500k customers ahead of schedule and under budget
  • Provided a balanced long term migration plan to meet Call Center and Install Technician capacity
  • Used access to retrieve data from SQL servers and to produce reporting
Candidate Info
13
years in
workforce
5
years
at this job
6

Sr. Operations Analyst

Key Operations Analyst to support all operations within the Customer Energy Efficiency development team throughout the software development life cycle.

  • Acted as a liaison between auditors and development team, actively supported MDSS SOX audits reviews and closure of audit compliance issues.
  • Key contributor to the development of the MDSS IT Recovery Plan and MDSS Short-Term Recovery Process. Supported developers and operation staff to test the Disaster Recovery procedures.
  • Managed the MDSS Help Desk. Provided timely responses to client inquiries and performed diagnostics and troubleshooting of system issues for MDSS end-users.
  • Created documentation for all MDSS system procedures and processes
  • Provided support in financial analysis & management of the O&M annual budget of $5 million for a group of 26 people. Performed reviews of prior month's actual costs & monthly financial forecasts.
Candidate Info
19
years in
workforce
1
year
at this job
BS
Mathematics
BS
Biomedical Engineering
BS
Electrical Engineering
7

Operations Analyst

Under limited direction, provided expertise to business operations, resolving extremely difficult to moderate problems, analyzing operations environment, recommending and implementing improvements on an ongoing basis.

  • Helped to maintain systems and provided overall support to internal and external customers.
  • Worked with internal IT resources to communicate both technical and non-technical requirements, proposed solution architecture, and supported implementation of new features and system upgrades.
  • Prepared reports by collecting, merging, analyzing, and summarizing information.
  • Fielded incoming requests via email, telephone, and in person, to ensure timely and effective resolution of end user issues.
  • Provided support in the operations of the device collection business, from customer quote creation, to shipping, to device collection to payment.
Candidate Info
4
years in
workforce
1
year
at this job
BS
Finance
8

Operations Analyst

Worked directly under CIO and head trader to perform daily operations tasks.

  • Reconciled trades and open positions using Bloomberg's AIM OMS and Excel spreadsheets.
  • Managed middle office and back office relationships with the Fund's prime brokers, Goldman Sachs and Deutsche Bank.
  • Actively involved with the marketing process by maintaining a contact database using SalesForce.com containing over 700 individuals and 150 businesses.
  • Helped with various revenue producing and cost saving projects including dividend tracking and ADR/ORD conversions.
  • Assisted CFO in closing month end books by reconciling SWAP positions and pricing against PB.
Candidate Info
19
years in
workforce
2
years
at this job
9

Operations Analyst

Administered technical troubleshooting within an enterprise environment, including system crashes and slow-downs.

  • Track and handle escalated issues presented by Tier 1 analyst and sought further tier 3 or vendor assistance (if appropriate).
  • Resolved trouble tickets through advanced reasoning and critical thinking.
  • Provided server level support for a wide range of casino, hotel and POS applications. Monitored network and server faults through CA Spectrum and gathered additional info from server event logs.
  • Calibrate server based interfaces to communicate with their corresponding applications
Candidate Info
9
years in
workforce
10
months
at this job
Computer Science
Criminal Justice
10

Technology Business Operations Analyst

  • Managed relationships between Technology internal stakeholders such as Finance, Business Management and Procure to Pay and external service providers such as Accenture, IBM and Oracle on a daily basis.
  • Reported and provided insights on external partner commercial engagements worth $250 million.
  • Regularly performed financial analysis and prepared management reports for Technology project portfolio worth over $300 million.
  • Assisted in financial audits and project finance recoveries metrics identifying causes and fixes of anomalies worth $72 million.
  • Actively provided analysis and recommendations for process improvements and automation which resulted in improvements to a scale of 80% of time and efforts.
Candidate Info
10
years in
workforce
3
years
at this job
BA
Accounting And Finance
MA
Accounting & Finance
MBA
Finance

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