Office Receptionist Resume Samples

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Office Receptionists, also known as Receptionists or Administrative Assistants, perform administrative tasks within the office, such as answering phones and being the first point-of-contact for the public or the company's customers. Sample resumes of Office Receptionists include such job qualifications as being responsible for updating the records of all members' contact information, and conducting outreach phone calls to ensure the most up-to-date information was on file. A high school diploma is all that is required to be listed on an Office Receptionist's resume, though on-the-job training is also a help, as is experience with spreadsheets and word processing software.

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1

Front Office Receptionist

Resolved customer service complaints or answered customers' questions regarding policies and procedures in a professional manner and with confidentiality.

  • Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Clerical duties, including multi-line phone, typing, copier, fax, filing, scheduling; full experience in Windows/Apple OS experience, Office/Outlook, able to type 55 wpm.
  • Checked in and out 50 to 60 people and billed 8 to 10k on a daily basis.
  • Assisted in the training of new employees, interpreting and communicating work procedures and company policies.
Candidate Info
9
years in
workforce
5
years
at this job
AS
Social Science
2

Medical Office Receptionist (volunteer)

Scheduled and confirmed appointments with patients

  • Registered new patients as well as retrieved previous treatment records for established patients
  • Executed routine activities to include: answering multi-line phones, filling, and payment clearance
  • Maintained financial records ensuring timely clearance of all the credit/debit activities.
  • Monitored cleanliness, safety, and maintenance of the clinic
Candidate Info
5
years in
workforce
3
months
at this job
HS
High School Diploma
AS
Administration / Medical Records
Paralegal
3

Medical Office Receptionist

Efficiently managed the front desk in areas of computerized processes utilizing E-Clinical Works to handle scheduling, billing and collections, medical records and insurance claims (Medicare and Medicaid)

  • Carefully transitioned patient's paper charts to electronic charting
  • Trained personnel in all areas of front desk management and patient relations, ensuring open lines of communication between patients, staff and physicians with demonstrated efficiency and confidentiality
  • Acted as liaison between patients and staff to address and/or resolve problems, inquires and concerns including test results and prescriptions.
  • Efficiently managed patient registration, checking /checkout while providing excellent customer service
  • Responsible for patient reminder calls, appointment booking, payment processing / copays, referrals, lab ordering, as well as insurance verification
  • Handled office equipment such as multi-lines consoles, fax machines, scanners, and credit card machines
  • Coordinated and followed up on daily laboratory-related procedures and communications
  • Assist in patient translations.
Candidate Info
8
years in
workforce
8
years
at this job
4

Front-office Receptionist

Answered telephones, screen and forward calls, providing information, taking messages and scheduling appointments.

  • Performed administrative support tasks such as proofreading, transcribing handwritten information, invoicing, balance sheets and creating spreadsheets and other documents.
  • Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Filed and maintain records.
  • Transmitted information or documents to customers, using computer, mail, or facsimile machine.
  • Scheduled appointments, and maintain and update appointment calendar.
  • Analyzed data to determine answers to questions from customers or members of the public.
Candidate Info
25
years in
workforce
7
years
at this job
5

OFFICE Receptionist

Receptionist: Scheduled appointments and greeted patients. Conformed Client appointment Prepared Client Reports. Verified patients insurance. Enter Client demographics into Medisoft.

  • Records Manager: Maintained confidentiality and accuracy in patient charting. Ensured adherence to regulatory standards, including HIPAA (Health Insurance Portability and Accountability Act).
  • Answered phone calls, greeted clients, and scheduled appointments. Conformed patient appointment.
  • Assisted with purchasing of safety supplies and processed client orders.
  • Help Client.
  • End of the day Duties
  • Excellent Communication skills
  • Excellent Customer Service Skills
Candidate Info
1
year in
workforce
1
year
at this job
C
Medical
Medical Biller & Coder
6

Office Receptionist

Oversaw daily operations of busy sales office. Responsibilities included administrative functions and the implementation of computer programs

  • Implemented and maintained an inventory list with Microsoft Excel.
  • Maintained two web sites of home inventory.
  • Answered phones and transferred to appropriate personnel.
  • Assisted new buyers with home ownership applications.
Candidate Info
17
years in
workforce
8
months
at this job
HS
High School Diploma
Medical Assistant Graduate
7

Front Office Receptionist

Organized and pulled patients charts daily

  • Prepared new Patient folders
  • Managed incoming and outgoing calls
  • Scheduled and confirmed patient appointments
  • Submitted insurance claims
Candidate Info
20
years in
workforce
5
months
at this job
HS
High School Diploma
Business Administration
8

Front Office Receptionist

  • Answered phone calls and directed them to correct employees
  • Schedules meetings and makes appointments
  • Deals with incoming/outgoing mail, faxes, and emails
  • Constructed many forms of paperwork, Organized office materials
  • Works closely with other employees to provide administrative support.
Candidate Info
9
years in
workforce
1
year
at this job
HS
Retailing
Business Administration
9

Front Office Receptionist and Admin

Answer multiple phone lines and transfer service request to the service dispatchers for HVAC and Generator Deploys.

  • Scan Documents and keep record of employee's company phone and equipment and credit cards.
  • Keep inventory of office, kitchen and bathroom supplies will making sure fully stocked on a daily basis.
  • Keep front office clean and greet clients while assisting their needs and make sure they are directed to the correct department for business needs and meetings.
  • Responsible for the daily mail and delivery to the department members.
Candidate Info
11
years in
workforce
5
months
at this job
BBA
Bachelor of Business Administration
10

Night Office Receptionist

Answer incoming calls and respond to customer inquiries.

  • Coordinate all office duties such as faxes, and maintaining office supplies.
  • Maintain daily intake of sales information into database and provide reports to management to assist with day-to-day operations.
  • Schedule and coordinate activities, parties, and other functions for customers and management.
  • Audit cash drawers and maintain daily log of overages and shortages.
  • Communication liaison between closing and opening staff.
  • Perform related task as deemed necessary.
Candidate Info
7
years in
workforce
1
year
at this job
HS
High School Diploma
Nursing
Emt

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