Mystery Shopper Resume Samples

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Mystery Shoppers pretend to be real customers in order to measure product and customer service quality. Typical duties listed on a Mystery Shopper example resume are making purchases, talking to employees, rating the level of customer service, providing information to employers, filing reports, and submitting receipts to obtain reimbursement. Based on our collection of resume samples for Mystery Shopper, essential skills are discretion, good communication skills, reporting abilities, availability for work on site, and attention to details. No formal education is required for this job.

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1

Mystery Shopper

  • Secretly visit retail stores, banks, casinos, hotels, and restaurants
  • Study client guidelines to insure accurate information is reported
  • Evaluate employees, facility maintenance, and other criteria as directed
  • Submit written reports detailing observations
Candidate Info
48
years in
workforce
11
years
at this job
Accounting
2

Mystery Shopper

  • Work as a secret shopper to observe and measure customer service, product quality and the general environment of their establishments.
  • Provide feedback by writing reports about the shopping experience.
  • Help businesses increase sales by assisting in improving customer service awareness.
Candidate Info
5
years in
workforce
1
year
at this job
Biobehavioral Health
3

Mystery Shopper

Mystery Shopper

  • Receiving invitations and instructions via email
  • Studying the scope of work
  • Evaluating employee customer service and up selling abilities
  • Data entry of shopping experience
  • Providing report to employer in a timely manner
Candidate Info
13
years in
workforce
6
years
at this job
AS
Business
4

Mystery Shopper

Mystery Shopper

  • Visit a variety of stores to ensure they are in compliance with selling alcohol and tobacco beverages.
  • Correct and explain procedures to employees if compliance check is failed
  • Record and report to headquarters: Employee name, time of store departure, and details of compliance check.
Candidate Info
8
years in
workforce
4
months
at this job
Accounting
5

Mystery Shopper/cycle Counter

  • Ensure employee compliance to prohibit selling alcohol and tobacco products to minors
  • Explain to noncompliant employees how to be compliant with the law
  • Manage the amount of supplies that are used for transformer parts
Candidate Info
5
years in
workforce
3
months
at this job
BA
Public Health Policy
6

Mystery Shopper

Mystery shopper

  • Evaluate Retail Stores
  • Report all information client request
  • Provide proof of purchase
Candidate Info
11
years in
workforce
2
years
at this job
AS
Fashion Design

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