Membership Director Resume Samples

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Membership Directors are responsible for the membership activities of an organization or association. Common job duties highlighted on a Membership Director resume example are maintaining databases, updating member files, processing applications, helping prospective members to fulfill application requirements, and collaborating with staff. Those interested in a Membership Director position should make display of the following skills in their resumes: leadership, customer service, attention to details, problem solving, and computer literacy. Most eligible candidates hold a Bachelor’s Degree in a relevant field.

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1

Membership Director

  • Increased membership by an average of 50 new members per year. Responsible for $3.2M membership budget.
  • Developed sales and marketing collateral; coordinated internal communications and survey program.
  • Hired, trained and coached 3 Recreation Directors, 5 Camp Directors and staff.
  • Collaborate with team members from all functional areas.
  • Promoted to Assistant GM with oversight responsibility for several functional areas of club operations.
Candidate Info
6
years in
workforce
6
years
at this job
BA
Bachelor of Arts
MBA
Master of Business Administration
2

Membership Director

Development and implementation of local membership marketing plan.

  • Successfully increased membership enrollment by 38%; $220,000 net revenue increase.
  • Managed departmental operating budget.
  • Coordinated and participated in Club member functions.
  • Edited and published monthly newsletter, The Scratch Pad
Candidate Info
3
years in
workforce
2
years
at this job
BA
Sociology / Anthropology Major With Communications Minor
Grant Writer
Research
3

Membership Director

  • Hire, train and Supervise 6 full time Membership Specialist in the Omaha office. Direct their work through task assignments, goal setting, regular meetings and annual performance reviews
  • Develop, implement and evaluate annual girl and adult member goals to ensure membership growth
  • Solve troop related conflicts and financial issues that escalate to management level
  • Develop and maintain department budget
  • Maintain accurate records on staff, evaluations and budget
  • Ensure all forms used by staff are consistent, accurate and in ready supply
  • Work collaboratively with marketing and program teams to develop campaigns and initiatives for recruitment and retention
Candidate Info
9
years in
workforce
2
years
at this job
AS
Volunteer
4

Membership Director

Welcomed and answered membership questions

  • Toured and sold memberships and personal training
  • In charge of all gym related customer service inquires
  • Made phone calls and emails to leads to increase new member growth
  • Ensured high quality service to all members
Candidate Info
5
years in
workforce
11
months
at this job
AS
Science
5

Membership Director/coordinator

  • Providing optimal members service to legal professionals from all over Maricopa County
  • Planning/coordinating member events, creating marketing materials, and managing website content
  • Responsible for written member communication, member recruitment campaigns as well as presentations at law schools and law firms
  • Experience in meeting preparation such as creating agendas, board reports, monthly membership statistics, taking meeting minutes, and providing supplemental materials
  • Managed association database and annual billing for 3,000 association members
Candidate Info
16
years in
workforce
11
years
at this job
AS
Business
BA
Business Communication
6

Director of Sales & Marketing/membership Director

  • Develop and execute strategic plan to achieve sales targets and to expand the company's customer base.
  • Develops programs and initiatives designed to increase membership. Updates and distributes information to current members as well as prospective members.
  • Increase product awareness through chamber functions, city wide cold calling, public relations and advertising campaigns.
  • Build and maintain strong, long-lasting customer relationships.
Candidate Info
15
years in
workforce
1
year
at this job
BS
Marketing
7

Marketing & Membership Director

Financial Reporting and Analysis for the Chamber Board of Directors including but not limited to the following: 2 year comparison, cash and accrual basis, profit & loss, balance sheet, customer balance detail, budget vs. actual, open invoices, transaction list by customer and statement of financial income and expense.

  • Entered all AR/AP full cycle
  • Responsible for all record filing
  • Monthly Bank Reconciliation
  • Made collection calls and arranged monthly payment plans
  • Bank Deposits
  • Entered Paycheck into Quickbooks
  • Greet Guests and Visitors
  • Answered and directed phone calls
  • Responded to general email box inquiries
  • Maintained Smooth Office Flow
Candidate Info
8
years in
workforce
8
years
at this job
MA
Leadership Pioneer Valley
8

Membership Director & Assistant Warehouse Manager

  • Answer high volume calls, troubleshoot customer service issues via online chat, phone or skype.
  • Recruit potential athletes
  • Manage warehouse inventory and shipping/receiving
  • Fulfill high volume U.S. and International orders
  • Keep warehouse properly labeled and organized.
  • Schedule and coordinate meetings, appointments, and travel arrangements for athletes.
  • Assist with athletic photo shoots and events
  • Fulfill high volumes of data entry
Candidate Info
10
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Progress
Cosmetology
9

Membership Director / Admin. Assistant

  • A/R and A/P
  • Help to create company documents and policies
  • Create vendor files and set up offices
  • Order supplies, office furniture and equipment
  • Join local Chambers of Commerce and represent the company at chamber functions
  • Work with Events Manager to organize and execute club social events
  • Sell club memberships
  • Respond to members' complaints and concerns
  • Meet with marketing vendors and website developers to create company branding
Candidate Info
12
years in
workforce
7
months
at this job
English, Art History

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