Medical Support Assistant Resume Samples

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Medical Support Assistants offer administrative support to a health care facility's staff and perform tasks such as maintaining and updating patient records, controlling patient accounts, answering to phone calls, handling correspondence and scheduling patient appointments. Based on our resume samples, Medical Support Assistants example resumes should demonstrate customer service orientation, attention to details, familiarity with medical terms, basic IT skills, and organizational skills. Those seeking to fulfill this role should be able to make display of medical assistant training in their resumes.

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1

Medical Support Assistant

Completed registration and entered pertinent data for 50 new patients monthly in the Composite Health Care Computer (CHCS) database.

  • Established new outpatient records for eligible beneficiaries and completed all required forms and relevant data for each.
  • Was responsible for the maintenance, identification of record deficiencies and tracking of over 5,000 outpatient medical records.
  • Assisted in assessing, researching and resolving medical record content which included over 100 military medical forms.
  • Provided courteous and responsive service to customers and staff.
Candidate Info
22
years in
workforce
3
years
at this job
AA
Associate of Arts
2

Medical Support Assistant

Responded to patient's questions and concerns face to face and over the phone.

  • Provided patient care information and initiate appropriate action.
  • Performed scheduling functions utilizing the DHCP/Vista and CPRS(Computerized Patient Record System) programs, to ensure all physician orders for lab, x-ray, specialty exams and return appointments are scheduled appropriately
  • Responsible for weekly monitoring and corrective actions of duplicate provider appointments, scheduling errors and recall program follow-up.
  • Determined eligibility for beneficiary travel and prepared vouchers for payment
  • Evaluated requests for release of information, obtained proper authorization for clearance for sensitive information.
Candidate Info
4
years in
workforce
5
months
at this job
HS
Microcomputers Applications
AS
Business Management
BS
Human Services
3

Medical Support Assistant

Observed and monitored patient behavior and responses to treatment

  • Recorded patient information on special flow sheets, accurately indicating suicidal
  • Facilitated a smooth discharge by encouraging and reassuring both patient and family
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health
  • Displayed sensitivity to the cultural and linguistic needs of the patient and families served
Candidate Info
8
years in
workforce
2
years
at this job
MS
Radiology To Include Cephalogram Series
4

Medical Support Assistant

Scheduled and coordinated appointments for patients with various clinics, ensured all treatment requested by the physician has been scheduled.

  • Took and relayed incoming calls/messages to doctors and staff personnel; utilize knowledge of medical terminology and their abbreviation.
  • Direct patients to appropriate clinic, laboratory, X-ray site (Physical Exam, Orthopedics, GLJ, Dispensaries or examination room) to include specific guidance when buildings are physically located in remote areas
  • Conducted research and follow-ups after identifying customer issues in order to ensure adequate problem resolution.
  • Compiled data for a variety of reports, using automated systems and prepared releases of information for patients. Used the Automated Data System (ADS) and various Automated Systems to include but is not limited to Composite Health Care System (CHCS) computer systems and Armed Forces Health.
  • Maintained records, such as daily log sheet reflecting all procedures, examinations performed appointments and no-shows each day.
Candidate Info
1
year in
workforce
1
year
at this job
BS
Computer Information Systems
5

Medical Support Assistant (surgeon Division)

Promoted services and oversaw the referral development activities with clinics consultants

  • Managed Database, maintained sensitive and confidential files in accordance with HIPAA regulations
  • Ensured programs activities were conducted by policy and procedures
  • Consulted with clinical staff to obtain maximum support for soldiers
Candidate Info
7
years in
workforce
3
years
at this job
BS
Sociology
6

Medical Support Assistant

Performed handling mail, mailing patient appointment letters, filing and making copies.

  • Determined the nature of the patient's medical care needs and acted accordingly.
  • Obtained all key information needed and initiated medical administrative processing.
  • Scheduled patient appointments.
  • Prepared check in/check out, follow-up appointments, labs and other routine exams.
  • Scheduled appointments, obtained reports, made telephone contacts.
  • Obtained & maintained medical records.
  • Retrieved pertinent patient data for clinicians.
  • Facilitated printing electronic files containing sensitive information.
  • Assured continuity of workflow and ensured that the needs of customers are met.
Candidate Info
14
years in
workforce
3
years
at this job
BA
Bachelor of Arts
MA
Health Services Administration
7

Medical Support Assistant

Provided professional, courteous oral and written administrative support services to eligible active duty members and their families to ensure daily functions associated with patient appointing, records management, consult tracking, and other administrative task assigned by the medical treatment facility

  • Executed daily operations of work activities in a timely and efficient manner by scheduling ambulatory appointments and exercise management briefings
  • Utilized computer software tools to manage documents and information as required by assigned activities
  • Ensured patients were registered in CHCS/AHLTA and DEERS
  • Scheduled and coordinated clinic education programs according to established guidelines and within designated time frame as stated in the AFI
  • Produced reports, handouts, and other material as required by assigned activities
  • Organized and maintained electronic and hard copy files and records
  • Provided support to the production of education programs as requested by the Flight Commander.
  • Coordinated departmental calendar and integrated schedules
  • Maintained and updated data and web based systems
  • Consistently demonstrated that new knowledge and skills gained from education were incorporated into actual practice
Candidate Info
2
years in
workforce
2
years
at this job
BS
Health Care Management
8

Medical Support Assistant, Inside Sales

Ensured professional support was provided for phone inquiries and in-person visitors. Entered and tracked data for computer systems and communicated questions and information to the appropriate social workers, physicians, or department heads.

  • Assignments involved two or more types of database management and email.
  • Received and screened 50 incoming calls per day from external customers.
  • Ability to give definite answers to all inquiries.
  • Organized and coordinated all activities for the assigned program units.
  • Collected data for administration of programs.
  • Coordinated preparation of statistical data for monthly, quarterly, and annual reports.
  • Interacted with customers to promote the services offered by the VA.
Candidate Info
15
years in
workforce
1
year
at this job
BS
Psychology
MA
Accounting And Marketing Management
9

Medical Support Assistant

Recorded patients' medical history, vital statistics, or information such as test results in medical records.

  • Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepared medications as directed by a physician.
  • Showed patients to examination rooms and prepared them for the physician.
  • Explained treatment procedures, medications, diets, or physicians' instructions to patients.
Candidate Info
1
year in
workforce
1
year
at this job
HS
High School Diploma
BA
Psychology
10

Medical Support Assistant

Operated computerized programs and databases in order to entered, modified, and retrieved sensitive information/data into or from electronic medical records, scheduled systems and/or reports

  • Notified Patient Aligned Care Team (PACT) when a patient arrived to received care
  • Verified and updated insurance information and demographics into the databases
  • Scheduled appointments for Veterans needing care
  • Communicated the needs of the patients to the PACT team members and discussed a plan of action to improve patient care
Candidate Info
10
years in
workforce
10
months
at this job

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