Medical Secretary Resume Samples

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Medical Secretaries provide support to the medical staff and perform tasks such as handling mail, taking phone calls, making patient appointments, preparing medical records, maintaining records, transcribing dictation, and controlling patient accounts. The strongest resume samples for medical secretaries emphasize telephone etiquette, organization, multitasking, customer service, reporting skills, communication abilities, and familiarity with medical terms. No formal education is mandatory for the role, although resumes displaying medical assistant training aside from a high school diploma may be preferred.

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1

Medical Secretary

Handled the complete operation of the office on the front and back end including; billing, filing, scheduling, assisted with patients concerns, writing letters, gaining authorizations for specialty medications, diagnostic testing and office visits, utilizes coding (ICD 9 & ICD 10 codes)

  • Liaison between impacted departments and ensuring proper communications & practices
  • Maintained excellent patient relations and developed patient rapport
  • Responsible for managing the concerns for 600+ patients
  • Assisted patients with attaining there medical records from outside sources, making necessary appointments with regard to the patients' health, e.g. Ultrasound, Bone Density, MRI, lab work, called in medication to patients pharmacy (under doctors orders)
  • Aided in growing the practice from 0 to 600 patients from November of 2013
Candidate Info
7
years in
workforce
1
year
at this job
AAS
Business Administration
BA
Health Care Management
2

Medical Secretary

Responsible for answering multiple phone lines and handling all calls professionally and efficiently

  • Registered and scheduled patient appointments for three physicians
  • Collected patients' payments, posted the daily charges, and prepared daily deposits
  • Handled inbound faxes from pharmacies, insurance companies, test results, and consultation requests from other physicians.
  • Retrieved and scanned all patient medical information in MEDET system
  • Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results.
  • Scheduled patient x-rays, CT scans, and similar procedures as directed by the attending physician
  • Assisted with patient procedures when shortfall in staffing demanded
Candidate Info
11
years in
workforce
5
years
at this job
BA
Business Management
3

Medical Secretary

Front office duties, phones, greeting & directing of patients (average 75/day).

  • Scheduled patient appointments for high volume medical facility (5 -7 therapists).
  • Handled front office duties, phones, greeting and directing of patients.
  • Assembled, compiled & maintained patient records and charts.
  • Verified insurance and authorization for medical treatment of patients as needed.
Candidate Info
4
years in
workforce
7
months
at this job
AA
Liberal Arts
4

Medical Secretary

Provided administrative and office support for multi-physician practice

  • Scheduled, rescheduled, confirmed and canceled patient appointments
  • Coordinated care with referrals to other providers and/or scheduled outside services for patients
  • Reviewed past due orders and scheduled appropriately
  • Preauthorized radiology/cardiac testing through appropriate insurance if required
  • Created and maintained charts, filed, faxed/mailed record requested by outside offices/patients
  • Maintained and processed physician electronic orders and daily schedules
Candidate Info
5
years in
workforce
3
years
at this job
AS
Science Dietetic Technology
5

Medical Secretary/accounting/coding

Manage and maintain surgical and clinical schedules for a medical office with 5 doctors; the office deals with 80+ patients daily.

  • Verify customer insurance benefits and handle pre-certification procedures to ensure patient insurance covers the medical procedure.
  • Accountable for collecting, posting, and managing account payments and charges for office visits, procedures, and labs; prepared and balanced daily financial records and registers and submitted all forms and deposits to the accounting department.
  • Process doctors' credentialing applications to satisfy the requirements of various hospitals and insurance companies.
  • Created, maintained, and updated files maintaining a calendar for all active cases, monitoring and tracking filing dates; prepared all invoices accepting payments from clients as needed.
  • Assist customers with their issues, resolution of bills problems, and handled irate customers in a manner consistent with company policy.
  • Supervised the administration of medical records, including preparation of all required forms, posting of posters, and privacy rules and practices.
  • Consistently demonstrated record of assertive and diligent efforts to meet/exceed business objectives while maintaining high customer service quality ratings.
Candidate Info
10
years in
workforce
8
years
at this job
Information Technology
6

Medical Secretary

Promoted within six months of employment

  • Checked patients in and out for their appointments.
  • Verified insurances and referrals and scheduled appointments
  • Obtain authorizations for MRI and CAT scans.
  • Answered multiple phone lines, Scanned documents, Xerox copies, faxed reports and sent emails
  • Collected co-pays and prior balances.
  • Maintained Medical records within EMR, Epic, Medical Manager, Chart logic and NYU E-Mail.
Candidate Info
7
years in
workforce
2
years
at this job
HS
Medical Assistant
7

Medical Secretary

Maintained patient appointment calendars, scheduled appointments, screened phone calls, prepared routine correspondence via Word documents

  • Assisted with patient care by answering and carefully screening phone calls to determine patient needs, setting up appointments for all laboratory tests, x-rays, CAT scans blood tests, etc.
  • Obtained and maintained patient insurance information. Obtained prior authorization from insurance companies and verify eligibility for services of rendered or received
  • Registered all private patients into the medical billing and record software system
  • Printed super bill and presented to the patient at the conclusion of each visits
  • Entered the initial charge using the CPT codes. Collected any cash payment from time of services and present to supervisor for deposit
Candidate Info
2
years in
workforce
2
years
at this job
C
Diagnostic Medical Sonography
BA
Tourism
8

Medical Secretary

Answered multiple telephone lines, and recorded and delivered messages in timely fashion.

  • Received and greeted patients as well as internal and external parties in courteous and professional manner.
  • Prepared and organized patient charts and updated with specialist correspondence.
  • Provided patients with confirmations and courtesy reminder call.
  • Assists patients on and off therapy benches.
  • Maintains cleanliness of office.
Candidate Info
6
years in
workforce
1
year
at this job
GED
GED
HS
Medical Assistant Certification
9

Medical Secretary

Managed all accounts receivable, payable and medical billing problems

  • Entered all payments in account receivable log and balance at the end of each day
  • Set up patient charts and updated existing patient records
  • Assisted with account collections by phone and mail
  • Compiled insurance data and determined co portions and deductibles
  • Recorded medical charts, reports, or correspondence, using typewriter or personal computer
  • Transmit correspondence or medical records by mail, e-mail
Candidate Info
11
years in
workforce
7
years
at this job
10

Patient Care Coordinator/ Medical Secretary

Filed and prepared charts for patient consult, insurance verification.

  • Confirmed and scheduled appointments and collected payments from patients.
  • Performed vitals, drew blood, performed EKG's, various lab tests, and injections.
  • Recorded patients' family history, present illness, vital signs and documented patients' allergies.
  • Translated and ordered prescriptions for patients.
  • Prepared patients for examinations. Explained medical procedures to patients, followed-up.
  • Assisted the doctor in educating patients about medications, examinations and procedures.
  • Handled incoming, outgoing mail and inventory of office supplies.
Candidate Info
7
years in
workforce
2
years
at this job
C
Phlebotomy / Ekg Technician
BA
Psychology, Gpa: 35

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