Medical Office Supervisor Resume Samples

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Medical Office Supervisors coordinate staff in healthcare facilities and ensure day-to-day operations. Common duties listed on Medical Office Supervisor resume examples are handling patient information, managing front office duties, taking care of administrative aspects, making appointments, ordering supplies, and directing employees. Based on our collection of sample resumes for the job, eligible candidates demonstrate medical management experience, confidentiality, accuracy, supervisory skills, time management, and customer service orientation. Employers select candidates holding a Bachelor’s Degree and trained in medical management.

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1

Medical Office Supervisor

Provided customer support to 12 forward deployed units with a staff of three. Produced and processed over 150 awards, 75 fitness reports, 60 enlisted evaluations and 100 travel claims.

  • Responsible for the successful transmission of 30 critical messages through message traffic.
  • Maintained and monitored 10 government credit card accounts, ensuring that proper usage and bill payments were being made.
  • Ensured temporary housing arrangements were made for all new arriving staff, doctors and visitors.
  • Awarded for the third time the Navy and Marine Corps Achievement Medal and Letter of Commendation.
Candidate Info
1
year in
workforce
1
year
at this job
HS
Certified Medical Assistant
Business
Ags
2

Medical Office Supervisor

Provided customer support to 12 forward deployed units with a staff of three. Produced and processed over 150 awards, 75 fitness reports, 60 enlisted evaluations and 100 travel claims.

  • Responsible for the successful transmission of 30 critical messages through message traffic.
  • Maintained and monitored 10 government credit card accounts, ensuring that proper usage and bill payments were being made.
  • Ensured temporary housing arrangements were made for all new arriving staff, doctors and visitors.
  • Awarded for the third time the Navy and Marine Corps Achievement Medal and Letter of Commendation.
Candidate Info
1
year in
workforce
1
year
at this job
HS
Certified Medical Assistant
BS
Bachelor of Science
Ags
3

Medical Office Supervisor

Responsible for leadership, direction and managing daily operations of three outpatient clinics. Including, planning and implementation of all practices to ensure an efficient, coordinated approach to customer service excellence.

  • Promoted effective communication and collaboration between the Community Health Department and members of the Healthcare Team, Community Agencies and resources to meet the evolving needs of specific patient populations of SMMC.
  • Identified and developed strategic action plans to improve billing and collection practices. Developed and implemented best front office practices to maximize patient flow, increase patient satisfaction and ensure ongoing compliance with JCAHO, DHS, CLIA, OSHA and Health Plans guidelines.
  • Maintained and monitored daily statistics and reports to ensure appropriate staffing levels based on unit of service standards.
  • Generated and reviewed monthly audits for environmental care, medical records, CPSP, laboratory practices and logbooks to identify area of improvement and resolve adverse results.
  • Performed employee evaluations, payroll, conflict resolution, staff development training. Developed, coordinated employee's retreat activities, and community events with Leadership Team to ensure employee's engagement and increase Gallup score.
Candidate Info
18
years in
workforce
4
years
at this job
C
Medical Administrative Assistant
C
Health Care Management
C
Certificate
4

Medical Office Supervisor

Managed business from startup development of over 2000 accounts with multiple disciplines.

  • Strengthened repeated business referrals, increasing business by %75 within 5 years; marketing, working with insurance companies to allow patients to continue treatment, work with patients that have out of pocket expenses.
  • Oversaw daily medical office operation, managing 5 employees, 10 therapist (non clinical).
  • Responsibilities included administration, billing, personnel issues, Human Resource policies and procedures; oversee inventory and purchase of medical supplies.
  • Hired and trained staff.
Candidate Info
10
years in
workforce
4
years
at this job
5

Medical Office Supervisor

Supervised the front office and administrative staff to ensure that all policies and procedures were met.

  • Coordinated and oversaw scheduling, supervising, and development of front office receptionists.
  • Planned and executed staff training and meetings.
  • Conflict resolution for staff and patients.
  • Maintained close and harmonious working relationships with all departments through clinic coordination meetings.
  • Verified patient's eligibility and benefits with Insurance Companies
  • Assisted the CEO with daily tasks to ensure smooth daily operations.
Candidate Info
4
years in
workforce
7
months
at this job
BS
Business Administration
MBA
Hospitality And Tourism Management
6

Medical Office Supervisor

Ensured that patients were properly and timely checked in to see the Physician.

  • Updated patient's demographic information and conducted insurance eligibility verification before patients' arrival to reduce their wait time and increase customer' satisfaction
  • Monitored the credentialing process of physicians and network participation to avoid unnecessary
  • Monitored the accuracy of CPT and ICD-9 codes entered into the Medical Manager System to expedite reimbursement
  • Ensured that patients received the necessary referrals and were reminded of future appointments.
  • Prepared weekly and monthly reports of summary of activities
  • Ensured that the environment was kept clean to increase customers' comfort
  • Ensured that every patients was welcomed into the facility with courtesy
Candidate Info
6
years in
workforce
7
months
at this job
BA
Community
MA
Business Administration
7

Medical Office Supervisor

Provided administrative support to the Physician and head Office Manager in all areas of the practice.

  • Entrusted with and maintained strict confidentiality with security and other sensitive matters.
  • Facilitated contacts, managed documents and coordinated patient scheduling with offices of Telehealth with both Newark and RIT locations.
  • Created and executed numerous projects and reports using Medent, Excel and Microsoft Office.
  • Scheduled and greeted patients; answered telephones, performed data entry, billing, and coding.
  • Purchased and tended to office supply inventory.
  • Arranged and provided staff training to employees.
  • Recorded and processed insurance payments received through secure online sites.
  • Maintained health insurance referrals and documented patient data in system.
  • Liaison between Physician, patients, billing office and collection agency. Maintained meticulous notes for thorough representation and resolved issues promptly and amicably.
  • Demonstrated superior patient interaction and consideration while maintaining strict patient confidentiality in accordance with HIPAA. Readily followed up with timely responses to patient queries and/or matters.
Candidate Info
36
years in
workforce
10
years
at this job
8

Medical Office Supervisor

  • Responsible for the management of the many medical and technical record systems.
  • Developed and implemented of the system which keep the track of the information and data.
  • Assisted, conducted and developed various professional reports of research and study of operations.
  • Modified and corrected many medical documents, polices, rules and regulations, data and information gathering system programs, etc.
  • Tackle problems and resolve them. Swiftly respond to inquiry and complaint department.
  • Micromanaged several doctors as well as eight medical assistants.
  • Ensure the effectiveness of patient care, quality assurance and system management.
Candidate Info
5
years in
workforce
1
year
at this job
HS
High School Diploma
C
Medical Assistant
9

Medical Office Supervisor

I supervised business office, receptionist, and medical records personnel.

  • Coded and posted multiple physician charges, processed incoming payments, and balanced charges and payments daily
  • Continuation and implementation of cross functional training for new hires
  • Dealing with customer issues including payment for services, patient complaints, implementing corrective action to resolve issues and meet customer service goals, and helping customers understand their bills for services rendered
  • Helped interview and select candidates
  • Performed employee evaluations
Candidate Info
13
years in
workforce
7
years
at this job
10

Medical Office Supervisor - Urgent Care

  • Managed all Front Office personnel on business operations and medical billing procedures for a primarily HMO medical facility.
  • Supervised patient and vendor flow between Front Office and Back Office.
  • Managed employees' schedules and payroll.
  • Liaison between Physicians and Medical Group Administration.
  • Resolved patient complaints and interpersonal employee issues.
  • Educated Front Office personnel on the growing changes of Medical Insurance Carrier's coverage and benefits.
  • Decreased practice's Accounts Receivables by 85%.
Candidate Info
11
years in
workforce
2
years
at this job
BA
Psychology

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