Medical Office Receptionist Resume Samples

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Medical Office Receptionists have several responsibilities, including greeting patients, answering telephones, responding to and sending faxes, and gathering information from patients upon patients' arrival. Some skills shown on sample resumes of Medical Office Receptionists include transferring calls to the appropriate person/department or taking messages as required; and serving as the first point-of-contact by providing direct customer service to all visitors. Applicants should be able to show a high school diploma or its equivalent as the educational background on their resumes.

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1

Medical Office Receptionist

First point of contact at front desk - admitted patients for large practice of 9 providers.

  • Prepared charts and super bills for patients' appointments.
  • Answered incoming calls for all providers.
  • Scheduled for all providers with Micro MD.
  • Confirmed patient appointments for next business day.
  • Recorded patient histories using Practice Partner.
  • Coordinated transfer of needed patient information with hospitals and doctors' offices.
  • Collected patient payments and balanced at end of day.
Candidate Info
10
years in
workforce
10
months
at this job
Medical Office Assistant
2

Medical Office Receptionist

Received patients, answered calls and queries, and communicated necessary information to medical staff.

  • Assisted patients in completing medical forms and collected fees as per insurance protocol.
  • Responsible for assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of business hours.
  • Scheduled appointments and performed all necessary clerical duties to insure office efficiency
  • Collected all personal, medical, and insurance information to provide accurate verification of benefits
  • Trained new employees on office procedures, policies and protocols
Candidate Info
3
years in
workforce
3
years
at this job
3

MEDICAL OFFICE RECEPTIONIST & ADMINISTRATIVE ASSISTANT

Excelled in a combined patient services/administrative role within a high volume pediatric clinic. Strong ability to multi-task, work well under pressure and able to adapt to a daily changing atmosphere.

  • Managed audit of former patient charts to be scanned and uploaded into Electronic Medical Records. Worked with outside vendor to ensure that charts were properly prepared and download into EMR.
  • Extensive knowledge of EMR software, Microsoft Office and HIPAA regulations.
  • Managed new patient data for four doctors and two mid-level providers, as well as all aspects of customer service within the department. Submitted monthly reports to management.
  • Assisted Office Manager in hiring and training of front office staff.
  • Compiled and gathered information to re-credential existing providers and mid-level providers, as required by insurance companies.
Candidate Info
17
years in
workforce
3
years
at this job
Nursing
4

Medical Office Receptionist

Scheduled patient appointments, completed registration, and triage patients.

  • Provided administrative support for physicians in the practice.
  • Confirmed patient information, collected copays and verified insurance. Posted charges, payments, and adjustments.
  • Strictly followed all federal and state guidelines for release of patient information.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Prepared charts for the following day.
Candidate Info
12
years in
workforce
6
years
at this job
C
Medical
BA
Medical Office Management
5

Medical Office Receptionist

Greeting patients, updating demographics and insurance information

  • Verifying insurance and precertification with multiple insurance carriers
  • Answered multiple telephone lines, taking messages and directing calls
  • Scheduled and confirmed patients' appointments
  • Prepared letters, case histories and medical records
  • Interviewed patients to complete documents, case histories and insurance forms
  • Maintained and transmitted correspondence and medical records by mail, e-mail and fax
Candidate Info
51
years in
workforce
3
years
at this job
6

Medical Office Receptionist

Greeted patients, updated demographics and insurance information

  • Prepared letters, case histories and medical records
  • Interviewed patients to complete documents, case histories and insurance forms
  • Verified insurance and pre certification with multiple insurance carriers
  • Answered multiple telephone lines, taking messages and directing calls
  • Scheduled and confirmed patients' appointments
  • Maintained and transmitted correspondence and medical records by mail, e-mail and fax
Candidate Info
28
years in
workforce
1
year
at this job
7

Medical Office Receptionist

Organized and maintained accurate and real-time revised patient calendar maximizing cancellation fill- in while meeting daily patient intake targets

  • Managed insurance claims and maintained a detailed tracking process of pending and funded claims
  • Created and reconfigured patients' database to ensure accurate and updated records
  • Interacted with insurance cos. verifying benefits eligibility and obtained prior procedure authorizations
Candidate Info
10
years in
workforce
6
years
at this job
AAS
Associate of Applied Science
8

Medical Office Receptionist

Manage busy medical office, cultivate clear and effective communication between patients and doctor, and maintain meticulous records

  • Direct and manage day-to-day operations of the practice, such as patient scheduling, billing, and daily cash management
  • Resolve issues related to patient dissatisfaction by taking measured and corrective actions to prevent future recurrence
  • Continuously work with staff to better respond to patient needs and to ensure smooth and successful operation of the practice
  • Ensure that adequate supplies are maintained within the practice and coordinate with vendors periodically
  • Produced reports, schedules, and generate correspondence and forms as directed by doctors
  • Ascertain that new policies, directives, and strategies are strictly followed by staff
Candidate Info
11
years in
workforce
5
years
at this job
BA
Social Science
9

Medical Office Receptionist

Assisted the doctors by reviewing and completing their daily reports, while also scheduling their patient's appointments.

  • Checked patients into the office and verify insurance coverage and plans.
  • Answered and expedited all incoming calls to appropriate personnel.
  • Performed administrative duties such as faxing, pulling, and filing away patient charts. Also, preparing and mailing off business letters.
Candidate Info
5
years in
workforce
1
year
at this job
10

Medical Office Receptionist

Greeted and registered patients. Measured their vital signs, weight, and height.

  • Recorded patients' medical history, vital statistics, and information such as test results in medical records.
  • Answered phones and scheduled appointments.
  • Assisted patients to examination rooms and prepared them for physician. Maintained medical records of the Patients
Candidate Info
12
years in
workforce
9
months
at this job
C
Food Safety Manager
AAS
Human Services

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