Medical Front Office Assistant resume samples

Medical Front Office Assistant

Prepared chart for upcoming appointments. Reviewed and filed documents into patient charts.

• Handed multi-line phones. Reviewed and routed messages to appropriate staff and physicians.
• Checking patients, collecting co-pays, verified insurance and gathered patient demographics.
• Transcribed medical reports.
• Performed various administrative/office managerial duties. Checking in and Checking Out
• Performed CLS (Clinical Lab Service), transported labs and paperwork.
• Set up and administered office files; arrange meetings and conferences; answer mail and take minutes via Dictaphone or during scheduled client meetings.

Medical Front Office Assistant

Greeted patients and visitors in a welcoming manner; answered and referred inquiries.

• Promptly managed waiting room cleanliness.
• Handled patient appointment scheduling, improved patient satisfaction and provider's productivity by contacting patient 24 hours in advance.
• Ensured that documents are up to date, organized, and filed correctly.
• Recorded and updated financial information.
• Answered telephones, responded to and sent faxes.
• Recorded and collected payments, e.g. copayment and patient balance.
• Performed clinical duties, e.g. roomed patients and administered allergy shots.

Medical Front Office Assistant (externship)

Recorded and scanned patient charts and records into the Medical Records Management software.

• Gathered necessary information to prepared hospital billing charges for the doctor.
• Scheduled and patient's appointments. Provided instructions to patients scheduled for procedures and follow up visits.
• Performed data entry duties to include demographics and completed various reports in a daily basis such as importing e-mails to be forwarded to the correct personnel.
• Answered the telephones and routed calls accordingly or took messages.

Medical Front Office Assistant

Contributed to successful insurance company's audit of patient files

• Instrumental in preparation of physician's communication with patients
• Scheduled appointments, checked patients in and out, and collected patient payments
• Submitted diagnosis codes to insurance company for payment
• Organized and updated patient files
• Assisted physician with clerical duties as needed. Primary patient contact

Medical Front Office Assistant

• Worked with a wonderful team of medical assistants and front office personnel to provide pediatric care for 40-60 patients a day.
• Established a patient center front office workflow system. Provided excellent patient care with kind, informative, telephone and front desk communication assisted in scheduling, filing, and maintaining patient records. Also answering office phones, and scanning paperwork into the system.
• Handling money and credit card transactions

Medical Front Office Assistant

• Maintained medical records and correspondence files
• Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff
• Scheduled new appointments and follow-up appointments
• Prepped and corrected insurance billing documentation
• Conducted insurance verifications, posted payments and processed payments

Medical Front Office Assistant

• Directed incoming calls, facilitated patient flow, registered and checked patients in and out, obtained and updated demographic, medical, and insurance information, scheduled appointments, and utilized Intergy EMR software.
• Managed pharmaceutical and medical sales representative contacts, and scheduled meetings.
• Updated and reported monthly physician schedules throughout Tampa Bay's hospital rounding.

Medical Front Office Assistant

• Demonstrated strong customer relations skills in proactively welcoming patients and vendors when checking them in and out for appointments.
• Utilized RANAC and Appian Way Software for scheduling patient appointments, diagnostic imaging testing, X-rays, medical laboratory visits and billing and coding.
• Maintained a multi-line switchboard being liaison between doctors, patients, and pharmacies.
• Collected Co-pays and insurance data to ensure full and proper payment.
• Accurately organized and maintained filing system for managing patient information.
• Upheld working knowledge of legal documentation, HIPPA Compliance and CMS 1500 claim forms.

Medical Front Office Assistant

Scheduled patients via EMR system.

• Organized follow up procedures, referrals and surgeries.
• Gathered patient information with accuracy for office database/billing purpose.
• Obtained authorizations and pre-certifications for patients for office visit, surgeries, and hospital procedures.
• Collected payment for office visit, co pays, and patient account balance; reconciling accurate accounts via office software.

Medical Front Office Assistant (extern)

Scheduled patients medical screenings and follow up appointments.

• Maintained a working knowledge of medical terminology to record and interpret patient's information.
• Communicated laboratory test results and doctor's instructions to patients.
• Provided confidential patient related documentation and assisted with billing