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Additional Banking Resume Samples
Loan Processor Resume Samples
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0-5 years of experience
Processed assigned loans in a timely manner according to FHA, Fannie Mae, Freddie Mac lending guidelines. Examined titles for servitudes and ordered subordinations.
- Closed a purchase loan in less than 30 days; recognized by Regional Manager for outstanding performance.
- Earned appreciation as a call monitoring Superstar; effectively addressed the needs and concerns of customers while adhering to Chase guidelines regarding authentication, disclosure and customer service.
- Achieved award for meeting customer satisfaction guidelines based on customer survey ratings.
- Received outstanding quality award; effectively compiled data relating to loan application
0-5 years of experience
Managed a portfolio of loans in default, imminent default loans with a focus on loan modifications; assumed responsibility for validating documents.
- Created document checklists according to the type of modification consideration; responded appropriately to internal or other 3rd party inquiries.
- Gathered documents for the loan modification process which included credit report updates, appraisals, income tax returns, and asset verifications.
- Communicated with CRM/UW to request additional documents; analyzed requests to determine appropriate courses of action and steps required.
- Ensured strict adherence to operational policies, procedures, and guidelines; established strong working relationships with the management and staff.
- Submitted completed files to Underwriters and declined un-qualified loans such as DOJ, HAFA, HAMP, NON HAMP, and other applicable programs.
0-5 years of experience
Accurately prepared detailed client financial information to meet strict government and state regulations
- Organized and submitted loan refinance and purchase applications for over 23 financial institutions
- Demonstrated effective customer communication and service skills
- Accomplished Optimization of Business Process Flow resulting in measurable increase of successful loan applications by 50%
0-5 years of experience
- Managed intake and processing of home refinance loans from underwriting to closing
- Maintained 30-40 loan pipeline of conventional full-doc, HARP, FHA, and co-op refinances while consistently closing 20+ per month
- Managed top levels of customer service with borrowers; repeatedly earned monthly awards given for top customer service
- Provided support to loan originator and underwriting departments
- Researched and reviewed income, HUD-1, credit, employment, appraisals and property information
0-5 years of experience
Provided support to Loan Officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages.
- Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.
- Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.
- Outperformed company average in achieving loan processing turn-around time of 30 days or less (compared to typical 60 days).
10+ years of experience
Managed customer accounts effectively and efficiently in a high-volume inbound and outbound customer call center
- Performed financial assessments and determined eligibility
- Reviewed loan agreements to ensure that they were complete and accurate
- Approved loans within specified limits, and referred loan applications outside those limits to management for approval
- Addressed and resolved customer product complaints, defusing volatile customer situations empathetically and professionally
- Investigated and corrected errors upon customers' request, according to records
- Answer clients' questions about the purposes and details of financial plans and strategies
0-5 years of experience
Managed/processed an average of 25 purchase and refinance loans daily (Conventional, FHA, VA, USDA, IRRL)
- Met with borrowers, and updated loan officer's, realtor's, and attorney/title offices to gather information for loan applications/commitment letters, answered questions and concerns about the process, and gave periodic updates to ensure each piece of the loan transaction is completed appropriately and timely
- Ordered, reviewed, and/or completed various reports pertaining to all aspects of a mortgage loan
- Coordinated closings with borrowers, attorney/title offices, and any other 3rd parties
- Facilitated weekly Loan pipeline meetings for credit, loan, compliance, and lending updates
0-5 years of experience
Analyzed applicant's financial status, credit, assets and property evaluation.
- Communicated, verified, compiled, and uploaded pertinent information into multiple databases and to customers.
- Handled multiple tasks and maintained confidentiality.
- Reviewed and documented on HARP and MHA refinances, as well as, Conventional full documentation refinances.
- Exceeded Standard Operation Procedure (SOP) guidelines for Accuracy over 90% consistently.
- Performed both manual review and company developed underwriting analysis products.
0-5 years of experience
Managed the production of the Processing Department
- Facilitated and executed all strategic planning and internal workings of mortgage loan file
- Meet weekly with 15 Loan officers and 20 Real Estate Agents to discuss loan status
- Main point of contact with borrowers to ensure their complete satisfaction during the loan process
- Increased the amount of loans closed by 50%
- Amplified revenue by 40%
- Consistently exceeded monthly goals
- Collected and analyzed required documentation for pre-approval of home loans
0-5 years of experience
Coordinated with Customers, Loan Officers, and Underwriters to gather necessary documentation to create and fulfil loan packages.
- Maintained office systems, customer file organization, and current workflow procedures.
- Facilitated informative and highly participatory onsite training for 10 associates, focusing on quality and policy adherence.
- Introduced new processes to improve efficiencies, reduce operational risk, and increase customer satisfaction.
- Collaborated with multiple departments on new software and system developments.
0-5 years of experience
Worked closely with Loan Officers to ensure a timely and accurate experience for clients from first time home buyers to refinancers.
- Prepared, reviewed and ensured the timely delivery of all loan disclosures to clients in accordance with all governmental and investor requirements.
- Ordered and reviewed all necessary AUS, appraisal and title documentation, as well as all required credit and underwriting documentation.
- Submitted complete loan files for underwriting review.
- Scheduled and tracked closing dates, contingency dates and loan lock expirations.
- Managed loan pipeline as well as conducted credit and underwriting analysis
0-5 years of experience
Evaluated debt Ratio, loan-to value ratios, credit score, property valuation and various other factors.
- Identified and recommended alternatives regarding loan-structuring and financial solutions.
- Provided customer service to prospective and existing borrowers keeping the informed of loan status.
- Assessed program effectiveness and, as appropriate, made recommendations for improvement.
- Prepared and maintained file on all vendor and approved appraisers and brokers
0-5 years of experience
Provided excellent customer service to high profile clients and retained relations with all major corporate relocation accounts
- Management of Pipeline (purchase and refinance transactions)
- Maintained borrower and third party contact to request necessary documentation and documented system of record
- Ensured integrity of all documentation was accurate and in accordance with Fannie Mae (FNMA) guidelines
- Communicated and worked closely with underwriter and loan officers to meet guidelines and parameters of loan and to resolve any concerns or issues before closing
- Compiled all information and submitted to underwriting for approval, confirming all underwriting conditions were met and loan was ready for closing
0-5 years of experience
Monthly pipeline of 70+ loans.
- Worked closely with and supported the Site Leader, Senior Managers, and 200+ team members.
- Managed office supplies and equipment, vendors, organization, and upkeep.
- Processed paperwork for new hires, temporary hires, and terminations.
- Managed and distributed daily goal reports, employee notices, and weekly spreadsheets to staff and management.
- Coordinated, scheduled, and arranged meetings and travel calendars for business events.
0-5 years of experience
Maintained a monthly calendar of events and appointments for staff and board of directors.
- Designed and maintained Human Resources procedures for the company.
- Organized and scheduled travel arrangements for members of management
- Handled and resolved all company complaints and questions.
- Balanced over $1.5 million in trust funds, conducted daily and monthly bank reconciliation.
- Conducted Escrow Transactions for Home Loan Refinances, Purchases, Short Sales, REO's.
- Generated business through referrals, cold calling, advertisement and corporate presentations.
- Maintained a monthly budget for the company.
- Delegated responsibilities to employees to meet company's expectations
0-5 years of experience
Prepared disclosures correctly along with GFE, TIL, and fee worksheet to send out to the borrowers.
- Confirmed all information in loan file was accurate and complied with both compliance and company policy.
- Ensured all collected documents were correct and requested all missing documents for the file.
- Assisted processor when needed in getting conditions fulfilled.
- Performed various administrative functions as needed.
0-5 years of experience
Processed loans approved by an Underwriter or an automated decision system.
- Responsible for clearing conditions and issuing changes to the terms on previously approved loans.
- Coordinated closing activities.
- Ensured compliance with company policies and lending requirements.
- Verified conditions of approval which included, customer income or asset documentation.
- Resolved routine title issues.
- Maintained a high level of customer service by being proactive in communication with customers including banking center associates and realtors.