Intake Worker Resume Samples

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Intake Workers are hired by medical facilities to determine the services needed by new patients. Key responsibilities of an Intake Worker are greeting patients, collecting patient information, determining their needs, reporting to medical staff, and guiding patients throughout the facility. Those interested in securing an Intake Worker position should be able to demonstrate the following qualifications in their resumes: knowledge of medical procedures and terminology, customer service, an approachable and friendly manner, recordkeeping, teamwork, and computer competences. Most example resumes in the field make display of a degree in healthcare administration or social work.

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1

Intake Worker

  • Completed office, phone, and mail applications to determine eligibility.
  • Scheduled appointments with existing, and new clients.
  • Sent faxes, and emails to corresponding companies to help complete files on behalf of the clients.
  • Answered phone and responded to clients' requests and concerns.
  • Followed up on clients' files that weren't immediately completed.
  • Provided clients with information on programs and services.
Candidate Info
3
years in
workforce
3
months
at this job
HS
High School Diploma
2

Adult Protective Service After-hours Intake Worker

  • Trained and executed policies and procedures to maintain client confidentiality
  • Extract necessary information from callers experiencing crisis
  • Maintained organized records of reports to provide accurate information for audits
Candidate Info
2
years in
workforce
8
months
at this job
BA
Social Work
3

Juvenile Intake Worker

  • Provided full-time juvenile intake services at the Douglas County Juvenile Detention Center
  • Applied direct services to children, relatives, law enforcement, and relevant outside parties
  • Facilitated the financial assistance program at [company name]., managing a 20+ monthly caseload
Candidate Info
4
years in
workforce
1
year
at this job
BA
Sociology
MA
Social Work
4

Intake Worker/call Center Rep

Answers all incoming calls providing initial introduction to agency and gathers information and assesses needs

  • Assesses client for appropriate level of service including crisis intervention or outpatient care
  • Meet with walk-in clients to assess needs and begin intake process.
  • Meets state MRO requirements as Mental Health Professional
  • Provide referrals when necessary
Candidate Info
10
years in
workforce
7
years
at this job
5

Seasonal Energy Assistant Intake Worker

  • Worked directly with families and individuals seeking assistance with their winter heating costs
  • Complete all necessary intake paperwork to determine client eligibility for the Energy Assistance Program.
  • Provided information and referral services to a diverse low-income client(s) in crisis
  • Office skills - Database management, Copy, File, Fax, Mail
  • Provide exceptional and confidential Customer Service
Candidate Info
6
years in
workforce
4
months
at this job
AS
Business Information Systems
Medical Terminology
6

Intake Worker

Answered crisis calls

  • Processed clients entering//exiting the shelter
  • Referred callers to other agencies
  • Provided services to clients
Candidate Info
9
years in
workforce
2
years
at this job
AAS
Human Service
Human Services
7

Intake Worker

  • Responsible for intake and assessments
  • Managing files, resources and referrals
  • Photocopying participant information and forms
  • Responsible for answering phones and retrieving messages
Candidate Info
10
years in
workforce
6
years
at this job
8

Social Service Intake Worker - I

  • Interview potential clients in the agency.
  • Carry a caseload that focus on the client's environment and psychosocial needs.
  • Provides direct treatment and case management services to clients.
  • Maintains progress notes and attends case reviews meetings, court dates, and collateral staffing and provides appropriate documentation from staffing.
Candidate Info
5
years in
workforce
8
months
at this job
Bsw
9

Shift Supervisor/ Intake Worker

  • Providing coverage in a DHS provider shelter system
  • Implement proper recording and reporting systems for consumer and staff safety
  • Prepare incident reports
  • Conduct curfew checks
  • Entering & screen all intake packages in Cares
  • Conduct building inspections and rounds
  • Work effectively and efficiently within a highly volatile and demanding work environment.
  • Responsible for work various shifts and maintain emergency coverage where necessary.
  • Conducting day-to-day tasks and duties relative to safety; monitor operations and ensure appropriate follow-up.
  • Supervising a facility of 99 units for families
Candidate Info
11
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Applied Science

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