Infrastructure Analyst Resume Samples

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Infrastructure Analysts identify and diagnose computer infrastructure issues, often through remote computer access. Main responsibilities listed on an Infrastructure Analyst resume sample include detecting technical problems, providing support to other workers, providing training sessions, and being available for consultations on request. The most successful example resumes for this job showcase qualifications such as analytical thinking, computer and network system maintenance expertise, technical skills, customer service orientation, troubleshooting abilities, and teamwork. Eligible candidates usually hold a Bachelor's Degree in information technology or computer science.

For more information on what it takes to be a Infrastructure Analyst, check out our complete Infrastructure Analyst Job Description.

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1

Senior System Administrator / Infrastructure Analyst

Supported LAN / WAN connections and approximately 300 users for Air Force Reserve Command NOC.

  • Modified firewall, switch, router, and hub configurations, ensuring optimum network performance.
  • Worked with AFRC inspection group to address non-compliance issues resulting in 3rd highest place rating for Willow Grove AFRC NOC.
  • Established network users, user environments, directories and security in compliance with AFRC SOPs, configuring Access Control Lists to grant / restrict network access to authorized users and processes.
  • Configured wireless client devices, confirming standardized configuration and operation that prevented ad-hoc wireless network usage in compliance with AFRC best practices.
Candidate Info
7
years in
workforce
1
year
at this job
AS
Business Computer Programming
BS
Computer And Information Sciences
2

Senior System Administrator / Infrastructure Analyst

Supported LAN / WAN connections and approximately 300 users for Air Force Reserve Command NOC.

  • Modified firewall, switch, router, and hub configurations, ensuring optimum network performance.
  • Worked with AFRC inspection group to address non-compliance issues resulting in 3rd highest place rating for Willow Grove AFRC NOC.
  • Established network users, user environments, directories and security in compliance with AFRC SOPs, configuring Access Control Lists to grant / restrict network access to authorized users and processes.
  • Configured wireless client devices, confirming standardized configuration and operation that prevented ad-hoc wireless network usage in compliance with AFRC best practices.
Candidate Info
7
years in
workforce
1
year
at this job
AS
Business Computer Programming
BS
Computer And Information Sciences
3

Infrastructure Analyst

Performed over 1400 network scans on thousands of devices for numerous clients with the purpose of identifying vulnerabilities. Facilitated efforts to mitigate risks, obtain compliance, and promote network security. Coordinated network vulnerability scans with entire infrastructure team, obtained proper approvals, verified connectivity, completed scans successfully, addressed questions, provided reports, analysis, and solutions.

  • Communicated with project managers, client support contacts, firewall engineers, system administrators, account security officers, implementation teams, and compliance management to achieve required goals. Followed change management procedures.
  • Provided assistance with remediation process. Resolved issues which needed to be escalated to scan software vendor, eEye Digital Security.
  • Reviewed and approved tickets for the national Turn Over to Production process, putting new devices in production. Provided summary report to management.
  • Increased profit by encouraging new clients to approve billable scan services. Submitted annual billing of approximately $1.5 million for Vulnerability Assessment Management group.
  • Trained new global scan resources to perform entire scan process. Prepared off shore resources to handle billing responsibilities.
  • Collaborated with Data Management and Project Management groups in efforts to automate scan process and increase efficiency.
Candidate Info
45
years in
workforce
4
years
at this job
BA
Communications Studies
4

Infrastructure Analyst

Responsible for the installation and maintenance of all client and server builds, PC image creation and testing, anti-virus, and PC auditing. DBA for 25 MS and Sybase SQL servers. Delegated service calls. Provided third level support for tech support staff and market data application support for trading floor.

  • Managed 1st level technical support staff of 8.
  • Designed, implemented, and maintained a data recovery solution for 25 MS and Sybase SQL servers.
  • Designed, implemented, and maintained a disaster recovery solution for our payment system utilizing scheduled transaction log shipping.
  • Implemented and maintained a network anti-virus solution.
  • Implemented and maintained a network hardware and software audit solution.
Candidate Info
4
years in
workforce
2
years
at this job
5

Infrastructure Analyst

Strengthened relationships with front office by providing superior client service and regularly seeking feedback

  • Maintained, updated & opened accounts, monitored progress of new customer accounts
  • Supported the sales & trader desk which consisted of 20 members
  • Effectively managed queries from other departments including Settlements and Confirmations.
  • Ensured flawless, accurate, and timely controls around the capture of the trading desk's risk
  • Worked on various projects to enhance our teams workflow & performed UAT testing on system improvements
Candidate Info
14
years in
workforce
1
year
at this job
BA
Economics
6

Infrastructure Analyst

  • Coordinated with Toyota Ports, Regions and Distribution Centers to process orders for Custom Forms supporting operations.
  • Created a forecasting process to analyze Custom Forms usage tends to ensure appropriate supply allocation.
  • Developed Problem Management reporting process through Logi Analytics and MS-EXCEL.
  • Implemented Incident Management reconciliation and created Logi Analytics reports to support Incident Reporting process.
  • Improved and maintained MS-EXCEL spreadsheets supporting infrastructure and expenditure forecast.
Candidate Info
14
years in
workforce
5
months
at this job
AS
Associate of Science
7

Senior System Administrator / Infrastructure Analyst

Supported LAN / WAN connections and approximately 300 users for Air Force Reserve Command NOC.

  • Modified firewall, switch, router, and hub configurations, ensuring optimum network performance.
  • Worked with AFRC inspection group to address non-compliance issues resulting in 3rd highest place rating for Willow Grove AFRC NOC.
  • Established network users, user environments, directories and security in compliance with AFRC SOPs, configuring Access Control Lists to grant / restrict network access to authorized users and processes.
  • Configured wireless client devices, confirming standardized configuration and operation that prevented ad-hoc wireless network usage in compliance with AFRC best practices.
Candidate Info
7
years in
workforce
1
year
at this job
AS
Business Computer Programming
BS
Computer And Information Sciences
8

Associate Infrastructure Analyst

Provided training and guidance to new and existing team members. Supported global account provisioning process and both internal and external domain access and security permissions for multiple applications and databases.

  • Implemented change management processes while providing primary support for the RSA token to 2-factor certificate authentication migration project, ensuring project to be completed on time.
  • Promoted environmental initiatives by coordinating efforts to recycle hundreds of returned RSA FOBs and cards with UK team member.
  • Supervised global security operations team in absence of manager.
  • Received Quintiles IT Spot Bonus award for displaying a level of excellence and professionalism in going above and beyond normal job responsibilities.
Candidate Info
13
years in
workforce
1
year
at this job
BA
Finance
9

Lead Infrastructure Analyst

Technical lead and primary contact for implementation of all new web based technologies. Responsible for developing plans to enhance the performance of the Web Services team. Handled direct training of all team members and acted as liaison between the team and management.

  • Designed and implemented the infrastructure for the Internet Loan Origination application, responsible for 85% of all loan origination into World Savings. Infrastructure consisted of 4 IIS servers, 2 BizTalk and 1 SQL Cluster.
  • Manage SQL environment for Loan Origination System
  • Developed strategy to migrate existing web servers / Intranet from NT to Windows 2000 technologies enabling developers to utilize .NET programming further enhancing the capabilities of the origination process online. Additionally increased security introduced into web farms
  • Developed procedural documentation, leading to standardization of troubleshooting and implementation practices.
  • Implement SDLC Standards to assist in the implementation of new environments / applications.
Candidate Info
9
years in
workforce
2
years
at this job
BS
Computer Science
10

IT Infrastructure Analyst

Provided computer help desk support via onsite service, remote and telephone communications in a 150+ user environment.

  • Performed diagnostics and troubleshooting of system issues, document help desk tickets and resolutions.
  • Created, deployed and maintained desktop/laptop imaging using LANDesk.
  • Performed, maintained and verified backups and restores for local site. Systems used were Symantec Backup Exec and SonicWALL CDP. The amount of data backed up exceeded 1 TB weekly.
  • Team member of Windows 7 upgrade project. SCCM was used as the method of deployment.
  • Provided mobile device support for smart phone and tablet devices. Support included application, wireless and email configurations for Blackberry, iPhone and iPad devices.
Candidate Info
21
years in
workforce
3
years
at this job
Word Processing

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