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Additional Janitorial Resume Samples
Housekeeping Supervisor Resume Samples
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0-5 years of experience
Managed the daily operation of the housekeeping department of a 336 room property.
- Conducted inventory, managed par levels and ordered supplies accordingly
- Supervised outside labor
- Responded to guest requests, concerns and opportunities to ensure guest satisfaction
- Oversaw entire department through the transition of new staffing company
0-5 years of experience
Directly supervise and coordinate work activities of cleaning personnel in a hotel.
- Increased GSS Score from 53% to 85% for Housekeeping
- Increased Quality Assurance scores to 93% for Restaurant and Housekeeping.
- Coordinated all staff scheduling and inventory department orders.
0-5 years of experience
Prepared housekeeping reports, maintained high level of cleanses. Ensured all area kept clean and tidy according to the company standard and policy.
- Ensured any complaint is actioned within 15 minutes. Liaised with senior manager for any issue.
- Successfully liaised with staff for any work and ensured team spirit maintained for every work.
- Have been awarded by Gujarat State Board for Drawing.
- Successfully participated in first Aid Awareness, training organised by Indian Red Cross Society.
- Costumer Interaction Project covering areas of real life customer interaction & services leadership training team work.
0-5 years of experience
Supervised employees in housekeeping operations of motel; interviewed, hired, scheduled and provided training and orientation for new employees.
- Maintained strict inventory control and ordered supplies as required.
- Served as liaison between employees and management and provided first step grievance relief.
- Ensured housekeeping service remained in alignment with management, maintenance and other departmental directives; interacted with departmental managers to assure customer service excellence.
0-5 years of experience
Assigned workers their duties and inspected work for conformance to prescribed standards of cleanliness.
- Coordinates work activities among departments.
- Investigated complaints regarding housekeeping services, equipment and took corrective action.
- Purchased housekeeping supplies and equipment, took periodic inventories, screened applicants, trained new employees, and recommended dismissals.
0-5 years of experience
Greeted and registered guests and issued room keys.
- Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns.
- Performed concierge services delivered requested items to guests' rooms.
- Served as public relations representative for the foundation.
- Supervised housekeeping monitored the appearance and performance of the staff.
0-5 years of experience
Managed 60+ employees on a 3:00-11:00 shift
- Created schedules and special projects as needed
- Handled departmental and guest complaints
- Arranged trainings and activities for the new staff and refreshers for the original team members; chemical, bed bug, equipment
- Monitored shared inventory with other shifts and departments
- Attended leadership trainings and seminars to bring back to my team and co supervisors
- Conducted pre-shift meetings to prepare the staff for the night ahead; concerts, large groups, special projects, etc.
0-5 years of experience
- Assigned housekeepers to their designated work areas for the day
- Distributed, logged, and collected master keys for each housekeeper
- Monitored the upkeep of hotel rooms that were claimed to be 'Vacant Clean'
- Corrected and informed housekeepers of any mistakes encountered during inspection
6-10 years of experience
Ensured that rooms are cleaned to the Marriott standard each and every day.
- Inspected the work of the housekeeping staff to make sure that they were properly cleaning.
- Provided excellent customer service to clients through house cleaning & food preparation
- Solved complex questions and concerns of customers to provide an outstanding experience
- Communicated to staff about issues and concerns from the guest to continue to provide an excellent experience.
- Trained new staff on how to properly clean and use cleaning products.
- Cleaned and set up rooms for special guests or special events.
0-5 years of experience
Inspector of rooms for 720 room resort
- Manages housekeeping department of over 80 employees
- Conducted Interviews and hiring of staff
- Training and counseling of employees
- Relief Dispatcher
- Facilitated and coordinated new programs designed for guest satisfaction and employee morale
0-5 years of experience
Used OnQ software to assign boards to housekeepers.
- Held department meeting every morning to make certain that tasks are being executed according to hotel standards.
- Discussed safety issues weekly and train housekeeping staff on how to prevent safety hazards.
- Supervised the housekeeping department along with the department manager.
- Allocated bedrooms to be cleaned by room attendants and check cleaned rooms to make sure they meet the core standard of the hotel cleanliness.
- Developed and train other housekeeping staff.
- Served as primary contact between the different departments of the hotel to make certain that rooms are ready for our guests.
- Translated directions and guidelines to our Creole speaking housekeepers.
0-5 years of experience
Inspected rooms and public areas thorough throughout entire hotel.
- Completed reports, verified status reports, reported status of all assigned rooms to Front Desk and inputted into automated computer system.
- Solved guest problems to exceed customer expectations, and effectively managed guest and team member issues and incidents.
- Coached, counseled, motivated and maintained high employee morale, positive relations with the Housekeeping staff.
0-5 years of experience
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Investigate complaints about service and equipment, and take corrective action.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
0-5 years of experience
As a Room Attendant I was responsible for cleaning 16 guestrooms to standard daily.
- Became a self-inspector and was promoted to a Housekeeping Supervisor.
- Duties included opening the house, constantly communicated with the Front Office to ensure blocked rooms were ready on time and that any special requests were fulfilled.
- Responsible for inspecting guestrooms, training the room attendants and ensring they cleaned their rooms to standard.
0-5 years of experience
Assign workers duties and inspect work/rooms for conformance to prescribed standards of cleanliness.
- Helps in the selection, assignment, scheduling, and training, of members of the housekeeping staff.
- Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
- Conduct orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Maintain inventory for stock and ensure adequate supplies.
- Reduced service complaints by 30%.
0-5 years of experience
Assign trainees to housekeeping roles and responsibilities
- Assist the Director of Housekeeping with tasks as needed
- Managed the sweeping, mopping, and buffing of three floors
- Worked as a member of the Hudson River Park Trust Business Improvement District
- Swept streets and walkways, gathered debris and condensed into trash bags
- Responsible for the cleanliness of playing fields including picking up trash and equipment
- Set up chairs and tables daily on Chelsea Pier to provide sitting space on the Overlook
0-5 years of experience
Directly supervised a staff of 30+ employees.
- Assign daily task sheets of prospective checkouts.
- Inspect the completed work of employees for conformance to ensure that company standards have been met.
- Handled guest requests, and issues promptly, and courteously.
- Performed light administrative duties including but not limited to completing, and filing paper work, answering telephones, faxing, and copying.
- Trained in scheduling, inventory, and ordering.
0-5 years of experience
Distributed assignments and necessary supplies to staff.
- Supervised the work completed by the Housekeeping.
- Reported inspected rooms ready to welcome guests.
- Reported maintenance issues and further requests.
0-5 years of experience
Ensured that daily assignments were complete.
- Inspected rooms.
- Supervised a crew of over 7 members.
- Worked side-by- side with front desk to ensure vacant, clean rooms were ready on time.
- Ensured cleanliness of lobby and restrooms in lobby.
10+ years of experience
Supervise eight employees
- Maintain schedules and complete timesheets
- Inspect housekeepers' work monthly to ensure work is completed to our standards
- Worked and supervised workers in fifteen buildings (dormitories, administration buildings, physical plant, campus nursery school, health center, and dining hall).
0-5 years of experience
Train new employees. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Establish and implement operational standards and procedures for the departments supervised.
- Investigate complaints about service and equipment, and take corrective action
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
0-5 years of experience
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Makes recommendations to improve service and ensure more efficient operation.
- Evaluates records to forecast department personnel requirements
- Inventories stock to ensure adequate supplies
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Ensure that staff are coached and trained to perform their duties effectively.
0-5 years of experience
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Establish and implement operational standards and procedures for the departments supervised.
- Investigate complaints about service and equipment, and take corrective action.
0-5 years of experience
Responsible for overseeing the day to day operations of the department and attaining our overall goals.
- Direct a team combined of over 30 associates combined of Marriott and contract associates.
- Responsible for progressive discipline of associates within the department.
- Train new associates on the STEPS process of cleaning rooms.
- Create and deliver Hourly Performance Process reviews of associates in the department.
- Created and currently maintain our Guest Voice Tracker for room cleanliness.
- Coordinate weekly payroll for the associates within the department.
0-5 years of experience
Opened and closed the housekeeping Department
- Assigned rooms to room attendants for daily cleaning
- Assigned various task and projects to all houseman
- Trained room attendants on how to clean rooms properly
- Inspected rooms to ensure they are up to standard for guest use
- Communicate with various departments on issues and deficiencies in guest rooms
0-5 years of experience
In charge of all housekeeping issues of 2 buildings with 144 suites of two and three bedrooms, two bathroom, living
room, dinning room, laundry, balcony and complete kitchen.
- Verify door for door the check out of the guests, and report lost and found items
- Suites inspections
- Investigate complaints about service and equipment, and take corrective action.
- Make reports in computer
- Provide excellent customer service
- Inspect work performed to ensure that it meets specifications and established standards.
- Training new employees
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Assure that all the refresh, sheet changes, Full Maid Service and Check Out assigned for the day is made.
6-10 years of experience
Supervise a staff of (15) housekeepers and additional staff. Assist the Housekeeping Manager with training, coaching, and developing the housekeeping staff.
- Responsible for inspecting rooms to maintain standards.
- Will act as coordinator between all departments to ensure rooms are prepared for arrivals.
- Prepare daily work orders for housekeepers and maintenance staff and follow progress to completion.
- Assist with inventory and purchasing process to ensure adequate replacement of supplies.
- Participate in daily operations including cleaning when needed
0-5 years of experience
Inspected rooms daily to ensure Brand Standards were met.
- Performed opening and closing duties while supervising a Housekeeping Team of 20 Team Members.
- Responded to Guest requests and concerns.
- Partnered with Maintenance Team and Linen/ Laundry coordinators to assure operation standards were met.
- Performed Orientation and Training for incoming interns and new Team Members.
0-5 years of experience
Helping company in managing housekeeping operations.
- Responding immediately to the complaints and requests from customer.
- Ensuring that all furniture and equipment are kept and maintained in good working condition.
- Ensured office and warehouse areas where kept cleaned by crew.
- Special Projects such at Carpet cleaning and Floor care.
0-5 years of experience
- Preformed basic office duties which include booking appointments, answer phones, light office cleaning, customer service, and processing payments.
- Supervised over 15 employees by inspecting workers performance, write schedules, and mentoring new employees.
- Maintained a functional housekeeping department by conduction and maintaining inventory, ordering and tracking supplies, and monitoring purchase and budget.
0-5 years of experience
Assisting the Director of Services and Housekeeping manager in overseeing the daily operation of the department
- Responsible for running PMS reports, and assigning cleaning services and other tasks to the associates
- In charge of inspecting rooms and public areas; ensuring that the company standards are being met
- Responsible for supervising, training and coaching team members
- Responsible for monitoring inventory and purchasing guest supplies, office supplies and linen
- Responsible for completing accounts payable
0-5 years of experience
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure aFrontte supplies
0-5 years of experience
Responsible for cleaning and maintaining hotel premises by following the established standards of cleanliness
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Coordinates work activities among departments
- Ordering supplies and cleaning chemicals
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Attending head of department meetings
6-10 years of experience
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
0-5 years of experience
To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies.
- Ensure room attendants take the initiative to greet guests in a friendly and warm manner
- Assign work to Room Attendants and train personnel in housekeeping duties; may perform cleaning duties. Conduct on going trainings of proper quality standards
- Rectify guests' complaints regarding housekeeping service or equipment.
- Examine carpets, drapes and furniture for stains, damage, or wear.
- Communicate with other hotel departments regarding problems which need their attention
- Record inspection results and notifies cleaning personnel of inadequacies.
0-5 years of experience
Makes recommendations to improve service and ensure more efficient operation
- Ensure standards of cleanliness, hygiene and tidiness are maintained throughout the hotel
- Manage the housekeeping staff
- Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards
- Resolving any guest problems or complaints when possible and ensuring management are kept informed
- Inventories stock to ensure adequate supplies
0-5 years of experience
Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas
- Assist in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees
- Assist in daily linen counts and monthly inventories
- Ensure the completion of the Housekeeper's Reports
- Communicate clean available rooms to the Guest Service Department
- Document and communicate maintenance requests to the Engineering Department to ensure quality standards
0-5 years of experience
Responsible for Maintaining a sufficient housekeeping staff required to maintain work load
- Responsible for Scheduling staff according to company needs
- Responsible for Conducting Daily inspections of Staff Work, Unit Inspections. According to Company Policy
- Maintain records, files, and reference materials
- Compose and distribute inter-departmental memorandums (e-mail)
- Responsible for Conducting inventories of properties
- Assisting guest with needs, questions, and/or issues
0-5 years of experience
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
6-10 years of experience
- Overall supervision of 25 Floor techs and Housekeeping personnel to ensure the cleanliness of an educational institutions and office buildings.
- Responsible for coaching, counseling, conducting performance evaluations, training and development of staff.
- Assigned workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Maintained cost control systems for staffing, cleaning supplies and inventories
- Responsible for payroll using timecard payroll system.
0-5 years of experience
Ensure cleanliness of guest rooms according to hotel expectations in timely manner.
- Inspect up to 60 rooms daily.
- Head of cleaning and follow up cleaning and to follow up on their schedules.
- Assisted maids in daily upkeep of rooms.
- Respond to guest requests within 10-minute time frame.
0-5 years of experience
I was responsible for handling the quarterly budget for the housekeeping department
- I ordered supplies and equipment when needed
- Trained new hires
- I supervised the setup and cleanup of school events when necessary
- I handled staff scheduling and payroll
- I was responsible for cleaning some of the buildings on campus
0-5 years of experience
In charge of regular administrative duties like making /answering phone calls and keeping computer records updated
- Participates in hotel's managers' programs and meetings
- Successfully completes daily housekeeping reports in timely manner
- Monitor labor of the day, insuring productivity standards remain on track
- Organize and review schedule for staff
0-5 years of experience
Supervise work activities of cleaning personnel to ensure clean, orderly and attractive rooms for hotel guests
- Assign duties, inspect work performed and investigate complaints and take corrective action (if necessary) regarding housekeeping service and equipment
- Interview and screen applicants, train new employees and conducts staff performance reviews
- Incorporate continuing education for all line employees
- Weekly inventory control
0-5 years of experience
Provided a sanitized and aseptic environment for the safety and wellbeing of patients, visitors, physicians and employees
- Performed a range of housekeeping duties including waste removal, dusting, cleaning and cleaning of fixtures and surfaces
- Removed soiled linens
- Cleaned, sanitized and made of beds
0-5 years of experience
Assists the Housekeeping Supervisor in the supervision and performance of general cleaning and laundry duties
- Makes regular rounds of all units to check the work of subordinates
- Reports to supervisor on conditions and needs in units
- Operates a variety of cleaning equipment and tools
- Performs work of Custodial Worker including dusting and mopping of floors, washing windows, replenishing supplies, collecting and transporting soiled linen
- Performs and leads small groups of subordinates in cleaning and laundry activities
- Provides on-the-job training for new employees; and assumes responsibility of Housekeeping Supervisor in his/her absence
0-5 years of experience
- Assist with the overall supervision of the day-to-day operation of a diverse work force in the Housekeeping Dept.
- Ensuring the highest level of guestroom cleanliness is achieved and maintained.
- Interview applicants and hire qualified candidates. Provide counseling and supports team members in meeting their responsibilities and becoming part of the team.
- Motivates employees to provide superior customer service to the guest. Expedites and oversees special request from the Front Desk
- Have very strong leadership skills.
10+ years of experience
Examine and inspect rooms for quality work performed by assigned room
Attendants. Assigned daily duties to houseman, lobby attendants.shedule
Shifts provide daily coaching, feedback and positive reinforcement.
- Ability to work with little or no supervision.
- Anticipate all customer needs.
- Responsible for all VIPs rooms.
- Proven experience in training all new team members.
- Maintain accurate linen and supply inventory.
- Assist with opening of three sister properties.
- Assist with the day to day operation of the overall Department.
0-5 years of experience
Create and manage schedules of housekeeping teams.
- Assign daily duties for housekeeping teams.
- Administer work order and work flow.
- Manage inventory and materials.
- Encourage proper usage of supplies and equipment by housekeeping teams through training and supervision.
- Teach housekeeping teams how to safely operate and maintain cleaning machinery and equipment.
- Manage all communications, complaints and resolutions.
0-5 years of experience
- Responsible for day- to-day supervision and work assignments for 12 employees
- Maintain attendance logs, time sheets and other records
- Order cleaning supplies and maintain equipment
- Responsible for keeping labor costs and supplies within budget