Hotel Front Desk Receptionist Resume Samples

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Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Telephone etiquette and good writing skills are also required. Most candidates make display of hotel management courses in their resumes, but there are also cases when a high school diploma is considered sufficient.

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1

Hotel Front Desk Receptionist

Friendly and professional demeanor front desk receptionist with the desire to help others.

  • Welcomed guests upon entry to the hotel, assisted with check in and check out.
  • Answered phones, booked reservations, respond to emails and electronic reservations.
  • Kept records of occupied rooms and guests' accounts.
  • Prepared check out receipts and collected payments from departing guests.
Candidate Info
4
years in
workforce
11
months
at this job
Paralegal Studies
2

Hotel Front Desk Receptionist

Registered guests and took the correct and needed information for complete registration.

  • Made sure that credit cards being offered by clients for payments are valid.
  • Issued room keys to guests and made certain that keys issued are correct.
  • Introduced amenities and services to guests for their information and guidance.
  • Encoded and organized pertinent information and data into the computer
  • Recorded the expenditure of the guests and added it to the guests' bill of payment.
  • Collected payment from guests during checking out and made sure they leave the premises safely.
  • Assisted visitors and guests registered in the hotel.
  • Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
Candidate Info
3
years in
workforce
3
years
at this job
3

Hotel Front Desk Receptionist

Welcoming and processing guest check-in and check-out

  • Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements
  • Ability to work under pressure and manage and resolve guest issues or complaints
  • Direct experience with maintaining reservation system, room assignment and processing hotel documents
  • Coordinating conference and meeting space areas based on the requirements and handling event planning issues.
Candidate Info
1
year in
workforce
7
months
at this job
HS
Real Estate License

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