Hotel Front Desk Clerk Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Qualifications such as strong communication abilities, basic IT skills, customer service skills, attention to details, and a friendly attitude are common experience in Hotel Front Desk Clerk resume samples. The education section of most resumes usually highlights hotel management courses, but candidates holding just a high school diploma are accepted, too.

Looking for job listings? Check out our Hotel Front Desk Clerk Jobs page.

Want personalized resume advice? Get a FREE Resume Review

1

Hotel Front Desk Clerk

Verified guest registration and informed customers of hotel amenities

  • Coordinated housekeeping to service guests needs and prepared rooms based upon projected arrival time of guests
  • Maintained records of guest and meeting room schedules and availabilities via hourly reports for emergency education purposes
  • Reviewed accounts and charges with guests during check in process
  • Provided excellent customer service at all times while handling complaints and problems
Candidate Info
9
months in
workforce
3
months
at this job
HS
High School Diploma
2

Hotel Front Desk Clerk

  • Greeted, assigned, registered, and checked out guests
  • Maintained room availability and guests' accounts
  • Computed bills, collected payments, and made updates and changes for guests
  • Confirmed reservations, multi-tasked by answering phones from current and future guests
  • Reviewed and answered guests' questions and issues with accounts and/or charges
  • Tended to needs and requests of all guests by implementing excellent customer service skills
Candidate Info
3
years in
workforce
5
months
at this job
AS
Criminal Justice
Law & Society
3

Hotel Front Desk Clerk

Greeted guest and created room reservations with general computer procedures

  • Kept lobby area and breakfast bar cleaned and stocked
  • Received payments from guest and ensured cash register was balanced
  • Answered and transferred incoming phone calls and filed guest correspondences.
Candidate Info
19
years in
workforce
4
months
at this job
BS
Health Education
4

Hotel Front Desk Clerk

Accommodated hotel patrons by registering and assigning rooms to guests

  • Kept records of occupied rooms and guests' accounts
  • Made and confirmed reservations
  • Presented statements to and collected payments from departing guests
Candidate Info
6
months in
workforce
6
months
at this job
BA
Organizational And Interpersonal Communication
5

Hotel Front Desk Clerk

Served as the face of the company and strengthened relations with the public.

  • Managed customer data and the creation of guest accounts.
  • Responsible for ensuring that all rooms were filled each night.
  • Assisted customers with immediate concerns and needs.
Candidate Info
7
years in
workforce
8
months
at this job
AA
Liberal Studies
BA
History
6

Hotel Front Desk Clerk

Responsible for hotel and restaurant reservations, guest registration and check-out services, processing payments and gift cards for hotel and restaurants

  • Conduct closing audits to reconcile nightly balances for hotel, banquet hall, and two 4-star restaurants
  • Appointed part-time overnight manager
  • Designated as driver for guest shuttle service
Candidate Info
13
years in
workforce
3
years
at this job
HS
Liberal Arts Curriculum
BA
Religious Studies
MA
Catechetics And Evangelization
7

Hotel Front Desk Clerk

  • Ensured guests checked in and out of hotel in a timely manner.
  • Analyzed system to ensure guest reservations and prices on rooms.
  • Maintained nightly audits.
Candidate Info
2
years in
workforce
1
year
at this job
Business Administration
8

Hotel Front Desk Clerk

Represented the hotel in regard to guest complaints and situations that required instant action.

  • Greet, register, and assign rooms to guests.
  • Made and confirmed reservations.
  • Performed simple bookkeeping activities such as balancing cash accounts.
Candidate Info
3
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Arts
9

Hotel Front Desk Clerk

  • Made and confirmed reserved reservations
  • Greeted, registered and assigned rooms to guests, issued room key
  • Deposited guests valuable in hotel safe or safe-deposit box
  • Operated multi-line switchboard, sorted and distributed mail and messages
  • Provided customer service and gave guests information on shopping, dining, entertainment and travel directions
  • Utilized company software to monitor room allotment and guest account records
  • Computed bills, collected payments and posted charges
Candidate Info
2
years in
workforce
2
years
at this job
Nurse Assistant Training
10

Hotel Front Desk Clerk

  • Effectively provided guests with rooms and resolved any issues and complaints
  • Provided recommendations and directions for surrounding area
  • Gained knowledge of Microsoft Office Suite and profit management process and best practices
  • Collected and processed payments
Candidate Info
3
years in
workforce
3
years
at this job
AS
Arts

Free Professional Resume Critique

We have partnered with TopResume to bring you a FREE resume critique service. Upload your resume and within 48 hours TopResume will email you a detailed analysis of what hiring managers and automated systems think of your resume – and how to improve it.

Browse
Upload Resume File