Hotel Desk Clerk Resume Samples

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Hotel Desk Clerks play a critical role in the hospitality industry. Their responsibilities are handling bookings face-to-face, by phone, mail, or fax, and also completing check-in procedures for guests and solving any problems. Based on our resume examples, those seeking to fulfill this role should demonstrate courtesy, excellent customer service skills, communication abilities, and basic IT knowledge. The most successful resumes make display of a qualification in hotel management, but candidates with just a high school diploma can be accepted as well.

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1

Hotel Desk Clerk

Registered arriving guests, assigned rooms, and answered guests' questions on hotel services and other matters.

  • Checked out guests and reported problems with guest rooms or public areas to the housekeeping or maintenance staff.
  • Served as first line contact for customer service concerns.
  • Prepared / sent out daily customer account statements
Candidate Info
4
years in
workforce
2
years
at this job
Elementary Education
2

Hotel Desk Clerk

Made reservations for guests.

  • Checked guests in and out of the hotel.
  • Assisted with preparation and serving of breakfast for guests.
  • Assisted guests with any needs during their stay at the hotel.
  • Managed any activities scheduled at the hotel.
Candidate Info
1
year in
workforce
7
months
at this job
BS
Elementary Education
3

Hotel Desk Clerk

Effectively supervise the front desk operations of the 30 rooms hotel

  • Answer the hotel front desk's phones and make wake up calls to the rooms of guests who make the request
  • Ensure guests check out at the correct time to ensure that the room is ready for its next occupants
  • Politely acknowledged all guests that walked by the hotel desk and responded quickly to any request they have
Candidate Info
6
years in
workforce
3
years
at this job
AA
Arts Of Business Administration
BA
Accounting
4

Hotel Desk Clerk

  • Checking guests in and out of the hotel
  • Make room reservations
  • Provide guest information and communication on services offered by the casino
  • Compute guests' bills and collect payment
Candidate Info
5
months in
workforce
5
months
at this job
AA
Business Management
5

Hotel Desk Clerk

  • Responsible for closing system and assessing daily business, as well as preparation for next day business
  • Balance and make deposits from registers
  • Assisting guests with check-in and check-out, as well as other hospitality needs
Candidate Info
4
years in
workforce
5
months
at this job
HS
High School Diploma
Social Sciences

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