Front Office Receptionist Resume Samples

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Front Office Receptionists are responsible for a wide range of duties that can change on a daily basis depending on the needs of the organization. Their main roles are greeting visitors and performing clerical tasks. The job requires a diverse skillset and the most successful resume samples highlight a friendly attitude, good interpersonal and communication skills, computer literacy, patience and attention to details. Based on our example resumes, a high school diploma is sufficient for the role, although some employers may prefer candidates holding a degree in a relevant field.

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1

Front Office Receptionist

Managed front office reception, phones, filling, private client billing and collecting.

  • Completed county billing for court appointed cases.
  • Conducted client intake and prepared and translated legal documents.
  • Assisted with immigration applications and assisted with translations in depositions.
Candidate Info
8
years in
workforce
4
years
at this job
Voc
Nursing
Medical Management
2

Front Office Receptionist/medical Records

Managed front office operations in high volume environment

  • Scheduled appointments for nine Orthopedic Surgeons and Pain Management Specialists
  • Processed medical, billing, and imaging records requests
  • Processed patient paperwork, verified insurance eligibility, and prepared patient charts prior to appointments
  • Managed and maintained company scanning, faxing, importing of files, inbound phone calls, and office cleanliness
  • Implemented new and more efficient front office processes
  • Accounted for and balanced daily monetary transactions
  • Provided exceptional customer service while maintaining timely and effective resolutions to patient inquiries
Candidate Info
6
years in
workforce
2
years
at this job
3

Front Office Receptionist

Greeted customers and resolved customer complaints.

  • Performed clerical duties for six departments.
  • Provided information and retrieved input data in computer.
  • Prepared UPS forms for shipping and mailing correspondence for all administrative departments
Candidate Info
18
years in
workforce
13
years
at this job
AS
Criminal Justice Administration
4

Front Office Receptionist

Greet patients in a pleasant manner, while updating demographics and collecting copay and balances.

  • Occasionally answering busy phone system and verifying insurance for benefits.
  • Scheduled appointments while explaining office procedures for next appointment.
  • Often calm upset patients by explaining procedures to them with help from the correct department.
  • Greeted patients and directed them on the procedures for signing in while answering phones and checking insurance verification.
  • Collected copays, and balanced at the end of the night.
  • Maintain the up keep of the lobby and office area.
  • Worked on the medisoft program.
Candidate Info
7
years in
workforce
1
year
at this job
Medical
5

Front Office Receptionist

Assisted patients with day to day requests

  • Performed insurance pre-authorizations for scheduled procedures
  • Processed home health forms
  • Assisted physicians with translating services
Candidate Info
16
years in
workforce
5
years
at this job
BS
Business Administration
6

Front Office Receptionist

Checking in patients for 8 doctors, while making sure all information on patient forms are filled out correct, and scanned in.

  • Verifying insurance information.
  • Use of EMR system
  • Scheduling new patient and returning patient appointments.
  • Collecting patient co-pays and assisting billing with collection of patient balances.
  • Performed closing duties, which include end of day money and preparing the bank bag for pick up.
  • Routing calls to the correct department i.e. secretaries, nurses, medical records.
Candidate Info
3
years in
workforce
1
year
at this job
HS
High School Diploma
C
Medical Insurance
7

Front Office Receptionist/cashier

Check patients in and out while collecting demographic and insurance information

  • Handle billing, process charges, enter ICD9 codes and collect co-payments
  • Schedule and confirm appointments
  • Answer phones, file, fax, scan and perform data entry with EHR software
  • Order prescriptions and process patient lab work
  • Prepare medical charts and assign patients to exam rooms
  • Submit medical records in response to requests
Candidate Info
10
years in
workforce
8
years
at this job
BS
Business Administration
8

Front Office Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone internal/external (switchboard) and in-person requests for information.

  • Handled all media and public relations inquiries.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Dispersed incoming mail to correct recipients throughout the office departments.
  • Supplied key cards and building access to employees and visitors.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Received and screened a high volume of internal and external communications, including fax, email and mail.
  • Handled a high volume of incoming calls, internal and switchboard
Candidate Info
7
years in
workforce
7
years
at this job
9

Front Office Receptionist

Answered all incoming calls and directed them to appropriate staff

  • Verified patients insurance and eligibility
  • Transmitted correspondence or medical records by email or fax
  • Maintained medical records and corresponding files
  • Responsible for Faxing, copying corresponding paperwork
  • Ensured delivery of products such as wheelchairs, gloves, gowns etc.
Candidate Info
3
years in
workforce
1
year
at this job
HS
High School Diploma
Medical Assistant
10

Surgery Coordinator/medical Front Office Receptionist

Coordinated all aspects of a wide variety of surgeries

  • Ensured proper facility, staff, instrument and device availability
  • Responsible for patient processing and preparation
  • Obtained and verified referrals and authorizations
  • Scheduled patient visits and coordinate physical therapy
  • Assisted with cast application/removal, dressing changes and injection preparation
  • Assisted with general office functions
Candidate Info
15
years in
workforce
3
years
at this job
AS
Nursing, Rn
Surgical Technologist

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