Front Desk Executive Resume Samples

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Front Desk Executives work at the reception area of a company and are mainly responsible for greeting guests. Other duties listed on a Front Desk Executive example resume are taking phone calls, replenishing office supplies, addressing complaints to supervisors, forwarding messages, receiving letters and packages, and maintaining the reception area clean and organized. Employers select resumes displaying the following job skills: customer service orientation, knowledge of office equipment, problem solving abilities, multitasking, and people skills. A high school diploma is sufficient for this role, although some college education represents an advantage.

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1

Front Desk Executive

Maintain an up to date record of vacancies, reservations and assignments.

  • Handle phone and hotel guest reservations and coordinates with the reservation center.
  • Ensure that guest identification and booking or reservation details are accurate and valid before assigning them to their rooms.
  • Arrange for laundry, ironing, and dining requests on behalf of hotel guest.
  • Facilitate guests with conference calling facilities available as part of the hotels service to enable them to conveniently carry on their work while staying at the hotel.
Candidate Info
15
years in
workforce
6
years
at this job
GED
Technology Knowledge
2

Front Desk Executive

  • Manage drop off loads then tag correctly according to customer
  • Organize cleaned clothing items to corresponding customer ticket
  • Manage cash drawer during shifts
  • Ensure customers are given correct items when picking up their orders
  • Provided excellent customer service
  • Use Point of Sale system to manage all orders
Candidate Info
6
years in
workforce
7
months
at this job
AA
Associate of Arts
3

Front Desk Executive

  • Schedule procedures for providers, log phone messages into computer system, and email providers
  • Call insurance companies to verify patient status, call patients to schedule appointments, follow-up on visits, register new patients into Athena and other EHR systems, and request information
  • Handle medical insurance co-payments and process medical insurances in computer system
  • Answer multi-line phone calls, direct calls appropriately, maintain front reception area, screen visitors, and coordinate with vendor
  • Assist supervisor with assignments, and schedule meetings with external vendors
  • Update current patient demographics by collecting thorough patient information via phone or in person
  • Facilitate patient flow by notifying the provider of patient's arrival, being aware of delays, and by communicating with patients and staff
  • File, scan surgical films, and provide records as requested by health care providers and patients
Candidate Info
11
years in
workforce
3
years
at this job
BS
Health Administration
4

Front Desk Executive

  • Greets and welcome guests.
  • Operate cash drawer, handles cash, checks and credit card payments.
  • Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, and activities
  • Arrange transportation.
  • Collect and distribute messages for guests.
  • Balance revenue at the end of shift.
  • Secure patrons valuables in safe.
  • Supervise Housekeeping Team.
  • Do room checks everyday upon guest arrival
  • All other duties as assigned.
Candidate Info
7
years in
workforce
5
months
at this job
BS
Hotel, Restaurant And Institutional Management

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