Front Desk Attendant Resume Samples

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Front Desk Attendants greet the clients of a company and perform a variety of clerical and administrative tasks. They work in multiple industries and their common duties are taking phone calls, handling mail, updating records and providing customer service. Based on our resume samples, Front Desk Attendants need to demonstrate qualities such as courtesy, good communication abilities, teamwork, attention to details and basic IT skills. Those seeking to work at the front desk of an organization should make display of at least a high school diploma in their resumes, if not a degree in a relevant field.

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1

Front Desk Attendant

Provided personalized service to all guests at check-in, check-out, and throughout their stays.

  • Completed all reservations requests using computerized guest management system.
  • Collected and balanced all cash and credit transactions, and resolved all billing issues.
  • Maintained guest lobby amenities and managed shuttle service for three properties.
  • Achieved superior customer service ratings throughout my tenure.
Candidate Info
9
years in
workforce
1
year
at this job
AAS
Art Photography
2

Front Desk Attendant

Served as the first point of contact for all members and guests at four different fitness facilities that service approximately an average of 8000 people per day

  • Enforced rules and regulations
  • Collaborated with staff members to maintain a clean and safe environment
  • Ensured customer satisfaction by answering patrons' questions and assisting in the retrieval of lost belongings
  • Managed the flow of patrons coming in and out of the facilities to prevent overcapacity
Candidate Info
4
years in
workforce
2
years
at this job
BS
Finance
3

Front Desk Attendant

Facilitated the checking in and out process of all customers within a timely manner.

  • Created an extensive customer database which allowed the company to quickly recognize returning guests.
  • Supervised staff members and assigned tasks to be completed.
  • Maintained the hotel entrance area so that it is presentable at all time as the guests arrive.
  • Answering all income calls and directed them to the correct departments.
Candidate Info
2
years in
workforce
2
years
at this job
4

Front Desk Attendant

Sold $2000.00 in ancillary services per month.

  • Documented all customer inquiries and comments thoroughly and quickly.
  • Coordinated between billing department and customers to resolve
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Entered data promptly and efficiently with a 100% accuracy rate.
  • Recommended new supplements to customers, resulting in a 25%
Candidate Info
5
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Associate of Science
5

Front Desk Attendant

Unsupervised client care provided in house, online and over the phone with excellent customer service and creative solutions to all client concerns resulting in positive client experiences and repeat clientele

  • Supervised massage practitioners, estheticians and nail technicians in absence of their respective supervisors
  • Generated revenue through gift certificate, product and package sales
  • Organized, maintained and safeguarded confidential medical files for over 1000 clients
Candidate Info
4
years in
workforce
8
months
at this job
BA
History
6

Front Desk Attendant

Professionally greeted all customers and provided information about membership to non-members.

  • Maintained a safe and clean working environment throughout the shift as well as assisted in the closing and cleaning duties.
  • Effectively communicated with both customers and management to maintain excellent customer service.
  • Scheduled reservations and expertly managed large customer crowds.
Candidate Info
8
months in
workforce
5
months
at this job
GED
GED
7

Front Desk Attendant

Involved in sales such as membership contracts and athletic products

  • Sustained an encouraging and professional environment for the members
  • Provided good communication skills with potential members and current members
  • Maintained a clean and organized environment
  • Documentation of shift activities
Candidate Info
3
years in
workforce
4
months
at this job
BA
Public Relations Candidate
8

Front Desk Attendant

Executed membership sales resulting in higher profits

  • Demonstrated leadership amongst employees increasing productivity in the workplace
  • Effectively communicated merchandise needs with management
  • Provided excellent customer service resulting in personable patron experience
  • Mediated disagreements and volatile situations between staff and customers
Candidate Info
4
years in
workforce
3
years
at this job
BA
Criminal Justice
Spanish Language And Writing
9

Front Desk Attendant

Led educational tours of our entire facility and its sustainability practices

  • Assisted members with various questions concerning the facility or services provided
  • Experience with Fusion software to check in members, access account information, as well as selling merchandise and services
  • Provided friendly customer service towards members and maintained a clean and efficient work space
  • Performed clerical duties in an office setting
  • Employee of the month for excellent customer service and professional conduct February 2014
Candidate Info
6
years in
workforce
1
year
at this job
HS
High School Diploma
BS
Recreational Management
10

Front Desk Attendant

Greet clients upon arrival, check clients into the computer, answered phone calls pertaining to information the for gym

  • Maintained a clean and well organized front desk and lobby
  • Cleaned the fitness equipment and kept the fitness room in great condition
  • Learned to cooperate well with co-workers
  • Went on main building runs and promptly responded to duties supervisor put ahead of other tasks
Candidate Info
2
years in
workforce
1
year
at this job
Medical Imaging Program

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