Front Desk Assistant Resume Samples

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Front Desk Assistants provide guest services in hotels where they greet customers and help them accommodate. Common Front Desk Assistant duties are assigning rooms, assisting groups of tourists with check-in, solving problems, offering advice and information, and taking phone calls. Successful resume samples showcase a friendly personality, good communication abilities, organizational skills and computer literacy. A high school diploma represents the minimum education requirement for the job, although resumes displaying tourism training get noticed faster.

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1

Front Desk Assistant Manager

Oversaw the front office to ensure an optimal level of service/guest satisfaction.

  • Verify and monitored room reservations, room blocks, cut off dates, room rates successful daily operations, and maximize Hotel Revenue.
  • Trained new employees as well as oversaw successful operations of other departments - (Bell Staff, Housekeeping and Maintenance and Security).
  • Ensured accurate and prompt service for any guest issues or requests, making sure there was a follow up and guests needs were met and completed in a timely manner.
  • Generated revenue by meeting as well as any additional on-site charges.
  • Excellent management ability; in identifying employee strengths and utilizing them.
Candidate Info
10
years in
workforce
3
years
at this job
BA
Business Management / Marketing
Business
2

Front Desk Assistant/leasing Consultant

Processed marketing and leasing account information in operating system to deliver real time information to future and current residents, increasing leasing agreements

  • Forecasted and presented common concerns with operating systems to team during Archstone's acquisition resulting in seamless transition for associates and residents
  • Updated and assembled leasing collateral packets for prospective residents increasing same day leasing and promotional support of property
  • Process marketing and resident account information in MRI/YARDI/Resident Portal. Conduct courtesy calls to residents (i.e. cabs, packages, deliveries). Uphold the Seal of Service.
  • Assisted residents with moving process; organizing and developing strategies for best moving practices
  • Completed and followed up on resident requests to their satisfaction increasing lease renewals
  • Strengthened security of the building by monitoring cameras and recognizing frequent visitors and residents, reducing solicitors from entering the property
  • Provided concierge services for residents such as dry cleaning, event planning, and local directions
  • Recognized as top concierge agent by leaders and peers.
Candidate Info
12
years in
workforce
4
years
at this job
General/business Studies
3

Front Desk Assistant - Work Study

Operated office machines, such as photocopiers and scanners, fax machines and personal computers.

  • Answered telephones, directed calls and took messages.
  • Maintained and updated filing, inventory, mailing and database systems using a computer.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Organized and maintained sign up procedure for walk -in customers.
  • Maintained customer resource room and related materials.
Candidate Info
8
years in
workforce
5
months
at this job
C
Early Childhood Education
BS
Human Services
4

Front Desk Assistant/sales Associate

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests

  • Assisted customers in person, over the phone, and via email.
  • Provided information concerning products and services in a manner that increased sales.
  • Scheduled appointments and processed transactions
  • Entered client's confidential information into data base system
  • Responsible for solving customer complaints and providing information about products
  • Administered all the mails and pick up packages and distributed them accordingly.
Candidate Info
9
years in
workforce
6
months
at this job
BA
Spanish
Education
5

Meth Suicide Prevention Coordinator/ Front Desk Assistant

Prepared and directed community events, such as multiple 5ks, and community prevention trainings.

  • Managed Meth Suicide Prevention Initiative (MSPI) grant budget.
  • Collaborated with the Bearskin Healthcare & Wellness Centers Diabetic Program preventing diabetes.
  • Ordered supplements and tanning supplies.
  • Confirmed orders and checked products in to make sure they were correct
  • Provided a friendly and professional atmosphere for patrons.
Candidate Info
2
months in
workforce
1
month
at this job
6

Front Desk Assistant

Provided exceptional customer service to all guests and patrons

  • Answered all incoming calls and inquiries for hotel services and inquires
  • Accurately booked hotel reservations and services for guests and patrons
  • Confirmed appointments
  • Performed cash and credit transactions
  • Maintained a clean and friendly lobby area and adjacent community areas for guests and patrons
  • Performed other duties as assigned
Candidate Info
3
years in
workforce
6
months
at this job
HS
High School Diploma
7

Front Desk Assistant

Provided administrative support to case managers, facilitated the flow of the workplace with reception tasks

  • Assisted clients in filling out the proper paperwork and documentation prior to their appointments
  • Collected, organized, and filed information for case managers by entering data into their databases
  • Checked the eligibility of low-income families for the financial assistance of legal services
Candidate Info
3
years in
workforce
7
months
at this job
BA
International Studies-political Science
8

Front Desk Assistant

Scheduled appointments for patients with physical therapist both long-term and short-term.

  • Managed gym access for patients and customers including monthly fee.
  • Answered phones, welcomed and directed patients and customers, and answered questions.
  • Input data both physically and electronically.
Candidate Info
24
years in
workforce
8
years
at this job
9

Front Desk Assistant /transcriptionist

Registered patients, entered patient information, and filled out patient paperwork

  • Organized, filed, billed, coded, and charted medical records
  • Translated, documented and transcribed medical diagnosis
  • Verified insurance, updated patient information
  • Assisted in management and physicians
Candidate Info
6
years in
workforce
3
years
at this job
Legal
Business Systems
10

Minister of Communications (communication Specialist & Front Desk Assistant)

  • Liaison between Student Government, student body and the Administration.
  • Managed Student Government’s website and social network media.
  • Initiated distribution of weekly press releases about student events and governance initiatives to the school public.
  • Assisted 30 – 50 students per day via front desk hours.
  • Collected data, designed and executed communications plan for an advocacy campaign, which succeeded in stopping 30% budget cut to the college.
  • Managed and allocated a $3.1-million student budget with other Student Government members.
  • Strengthened communications between Student Government and 40 student organizations by designating main student contacts.
  • Create agenda and facilitate weekly meeting.
  • Trained and mentored 10 incoming student leaders
Candidate Info
4
years in
workforce
1
year
at this job
AA
Individualized Planning With A Concentration
AS
Computer Engineering With A Concentration

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