Documentation Specialist Resume Samples

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Documentation Specialists ensure the documents of an organization are stored in an orderly manner and are easily accessible to staff. Their main duties are developing and implementing document management and control strategies. The most successful Documentation Specialist resume samples highlight organizational skills, accuracy and communication abilities. Another crucial requirement is computer proficiency. Candidates looking to fulfill this kind of role usually showcase various business qualifications in their resumes, aside from previous experience in the field.

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1

Loan Servicing Documentation Specialist III

Provided customer service by auditing mortgage loans during Independent Foreclosure Review project

  • Gathered and provided supporting documentation as indicated by the borrower, and determined potential financial harm or error to customer made during foreclosure process
  • Finished third in production out of 98 employees working event identification validation process despite not working project full-time
  • Consistently ranked at or near the top of weekly CIP production out of the more than 100 researchers in office
  • Was the first member of July training class to graduate from pre-quality assurance despite being the only new hire with no prior mortgage experience
Candidate Info
13
years in
workforce
7
months
at this job
BA
Journalism, Minor
2

Documentation Specialist

Worked efficiently with attorneys to insure terms and conditions of a contract are satisfactory to the customer and to the parent company.

  • Collaborated with various internal departments to verify that all requested modifications are accurate and satisfactory.
  • Discussed terms and conditions of CSA agreements with sales personnel, legal counsel, and outside customers.
  • Participated and/or managed various projects to completion such as the Master Global Agreement.
  • Drafted document addendums to contracts and CSA agreements based on guidelines and legal counsel input.
  • Assisted in drafting standard CSA agreements and field implementation.
Candidate Info
3
years in
workforce
3
years
at this job
BS
Political Science
3

Revenue Cycle Documentation Specialist

Responsible for creating, updating and maintaining the integrity of organizational instructional/training documentation for both Customer Service and Reimbursement.

  • Modified and maintained the integrity of company policies, procedures and regulatory requirements to result in full compliance with organizational standard operating procedures.
  • Monitored and followed up on assigned projects and documentation requests.
  • Participated in the development of written documentation to provide communication to line staff regarding system updates and changes impacting their job processes.
  • Worked closely with various business partners within the organization including the Compliance, Legal, and other operational departments to identify documentation and training needs to support field line staff.
  • Supported the development of long-term organizational strategic plans.
  • Performed any other related duties as directed by management.
Candidate Info
13
years in
workforce
6
years
at this job
BA
Business Administration
4

Drafter and Documentation Specialist

Drafted cable, rack and equipment layouts. Accountable for all documentation, libraries, and material binders.

  • Selected to support large government, aerospace and private sector projects.
  • Constructed and tested cables enabling secure test of equipment.
  • Drafted large equipment bay project including parts and cabling.
  • Set up and maintained secured documentation room for manuals and customer drawings.
  • Maintained required DO rated documentation for material binders required at sign-off of large government project.
  • Provided customer facility on-site support to engineering by drafting new test equipment bay.
  • Managed shipping and receiving activities maintaining efficient department operations.
Candidate Info
Art And Design
5

Documentation Specialist

Created specialized business plans for firm's clients, including contracts and utility documentation.

  • Resolved escalated client concerns, acted as a liaison for intermediate/advanced customer service matters.
  • Developed and implemented several customer service systems, including customer rebate program and dispute resolution system.
  • Supervised and trained new employees.
Candidate Info
9
years in
workforce
2
years
at this job
BA
Psychology
MA
Master of Arts
6

Documentation Specialist

Collated build instructions and procedures and manufacturing steps into a single master electronic database

  • Created documentation and nomenclature for specific instructions pertaining to tools management
  • Performed required function as certified auditor for documented build and process instructions
  • Created instructional documents for quality certification as required
Candidate Info
9
years in
workforce
2
years
at this job
Management
7

Utilization Review Documentation Specialist

Performed concurrent medical record UR from admission through discharge on a diverse patient population.

  • Determined intensity of service and severity of illness for all reviews.
  • Applied established criteria for concurrent/retrospective reviews to determine appropriate level of care.
  • Collaborated with physicians and social work regarding discharge planning
  • Worked indirectly with Medicare to ensure proper DRG and ICD-9 code identification.
  • Experienced with InterQual documentation.
Candidate Info
9
years in
workforce
2
years
at this job
BS
Nursing
Education
8

Loan Documentation Specialist III

Accurately analyzed loan structure and loan documents

  • Created and reviewed loan files ensuring accuracy and completeness
  • Interact with internal customers to compile information to ensure accuracy and completeness of documents
  • Coordinated file submissions, monitored insurance
  • Performed hazard/walls in insurance due diligence
  • Researched moderately complex loan documentation issues
Candidate Info
9
years in
workforce
8
months
at this job
BA
Psychology
9

Documentation Specialist, Junior Business Analyst

Operations top performer, customer-facing single point of contact from origination through closing, and subject matter expert. Project coordinator delegate to cross-functional process transition team.

  • Drove stakeholder collaboration to elicit, refine and document business requirements
  • Monitored implementation results, resolving conflict and problem-solving as necessary to ensure focus on training for process improvement
  • Modeled cross-functional fulfillment process throughout phased change implementations
  • Managed pending account pipeline of 40 active customer accounts, spanning FHA, VA, USDA, refinance, purchase, short sale, and conventional financing
  • Liaised among loan officer, underwriters, agents, title companies and third parties to facilitate risk review, underwriting decisioning and loan program compliance
  • Established and managed expectations of customer, agents, title company, and all third parties to ensure both on-time closing and complete, compliant documentation
Candidate Info
8
years in
workforce
3
years
at this job
BS
Production Operations Management
BS
Transportation & Logistics
MA
Business Analysis
10

Documentation Specialist

  • Established, updated and maintained workflows, user guides, processes, technical, training and procedural documentation for agency information management systems, software and tools
  • Reviewed and edited official government documents for style and grammar consistent with the Pension Benefit Guaranty Corporation (PBGC) standards
  • Worked with subject matter experts to develop content
  • Developed web pages using CSS and HTML
  • Produced required deliverables including reports, project and work plans
  • Initiated and monitored change process ensuring only approved changes were incorporated into systems and systems documentation
  • Executed project portal migration to SharePoint
Candidate Info
5
years in
workforce
1
year
at this job
BS
Biology
MS
Biotechnology

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