Desk Receptionist Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Desk Receptionists work at the front desk area of a company and are responsible for greeting and guiding guests. Other duties mentioned on a Desk Receptionist resume sample are taking phone calls, answering to visitor inquiries, issuing visitor badges, maintaining the reception area clean and organized, and reporting to managers. Essential skills listed on a Desk Receptionist resume include strong communication and interpersonal skills, attention to details, multitasking, being able to work under pressure, and telephone etiquette. A high school diploma is sufficient for the job, although many employers prefer college education.

Looking for job listings? Check out our Desk Receptionist Jobs page.

Want 2-3x more interviews (guaranteed)? Get a Professional Resume Rewrite from ZipJob

1

Front Desk Receptionist

  • Handled approximately 200 customer inquiries daily with prompt and courteous service
  • Developed and fostered excellent relationships with internal and external customers
  • Operated multi-line telephone and computer system
  • Screen and retrieved calls and forwarded to appropriate areas for handling
  • Greeted, directed and instructed visitors
Candidate Info
25
years in
workforce
9
years
at this job
C
Certificate
2

Front Desk Receptionist

Greeted members, registered guests, answered questions, and provided information about the facility.

  • Regulated use of facilities for members and guests in a fast-paced environment.
  • Opened and closed the front desk shifts based on a strict set of procedures in a timely and efficient manner.
  • Answered telephones, directed calls and took messages.
  • Completed initial sales transactions, made change for guests and members and directed guests further if necessary.
  • Sorted and routed incoming mail.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
Candidate Info
6
years in
workforce
4
years
at this job
HS
High School Diploma
3

Front Desk Receptionist

  • Registered and scheduled patients for a five physician practice that specializes in cataract, glaucoma, and retina surgery
  • Greeted patients, collected co-payments and balances, updated demographic information and insurances and faxed all reports requested by referring physicians
  • Assisted the medical records department with filing and pulling medical charts for appointments
  • Confirmed next day appointments and returned all voicemail messages regarding appointments
Candidate Info
6
years in
workforce
3
years
at this job
Voc
Vocational Degree
4

Counselor/ Front Desk Receptionist

  • Designed recreational programs for youth ages 7-10 to enhance team building
  • Assisted with academic learning for a group of 15 youth focusing on mathematics
  • Maintained the attendance for the after-school program for youth and provided direct assistance to the front desk clerk
Candidate Info
6
years in
workforce
5
years
at this job
5

Front Desk Receptionist

  • Front Desk answered phone, made appointments, confirmed all pending appointments
  • Verified insurance for procedures and reviewed with patient
  • Filed insurance, processed insurance payments and followed up for past due accounts
  • Processed patient payments
  • Balanced Days Sheets and process deposits for courier
  • Assisted in Lab Sterilization of instruments on a daily basis and set up trays for current day scheduled surgeries
  • Trained in Care Stream cone beam x-ray
Candidate Info
9
years in
workforce
8
months
at this job
AS
Computer Science Networking
6

Front Desk Receptionist

  • Assisted guests with common services and answered any general questions
  • Posted charges of memberships, food and beverages.
  • Represented the fitness center in regard to guest complaints and situations that require instant action
  • Collected payment following all cash handling rules
  • Arranged Class Reports
  • Ensured the desk was always attended
Candidate Info
5
years in
workforce
3
years
at this job
HS
High School Diploma
7

Desk Receptionist

  • Provided front line customer service to resident hall students, guests and employees.
  • Maintained Residence Hall Security.
  • Enforced University and Housing and Residence Life Policies.
  • Provided emergency and departmental support as necessary.
Candidate Info
9
years in
workforce
2
years
at this job
BS
Biology And Marine Biology
8

Front Desk Receptionist

Customer-driven receptionist responsible for handling a high-volume front desk by collecting and postings payments, handling customer concerns, and meeting business objectives.

  • Be the face of the organization upon guests entry/departure of Country Club.
  • Processes cash, check and credit card payments via POS system.
  • Answers queries providing resources and information.
  • Drives membership sales with tours, promotions, discounts and specials.
  • Maintains a professional image to clients while providing the best possible service.
Candidate Info
18
years in
workforce
11
months
at this job
AAS
Court Reporting
Broadcast Captioning
9

Front Desk Receptionist

  • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
  • Resolved customer grievances via reception and electronic communication
  • Hands-on experience in receiving, sorting and routing mail
  • Served visitors by greeting, welcoming, directing and announcing them appropriately
  • Knowledgeable in Fed-Ex label creation and distribution
Candidate Info
6
years in
workforce
4
years
at this job
C
Relevant Coursework
10

Front Desk Receptionist

  • Executed daily check-in/ check-outs for registered guests while acquiring methods of payment and handled any issues or concerns with guest billing.
  • Actively handled day-to day operations, all guest request, concerns and complaints with creative and professional solutions to create an unforgettable experience.
  • Individually brought in upwards of $60,000 in additional profit through upselling guests.
  • Helped develop new policies and proceeds to enhance the Front Desks's overall performance.
  • Relocated to Atlanta property for April 2016 to help stabilize their Front Desk team.
  • Effectively organized hundreds of daily and upcoming reservations in order to optimize resort efficiency.
  • Handled and tracked overflow of reservation calls while at the desk to optimize daily employee coverage.
  • Assisted the Housekeeping, Valet and Concierge departments during times of extreme occupancy and overflow of requests.
Candidate Info
3
years in
workforce
2
years
at this job
BA
Communications

Free Professional Resume Critique

We have partnered with TopResume to bring you a FREE resume critique service. Upload your resume and within 48 hours TopResume will email you a detailed analysis of what hiring managers and automated systems think of your resume – and how to improve it.

Browse
Upload Resume File