Debt Collector Resume Samples

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Debt Collectors, or Debt Collection Attorneys, help businesses obtain payment from debtors who have not cooperated in paying back what they owe. Tasks shown on example resumes of Debt Collectors include arranging for the repayment of outstanding debts owed to the company, and contacting debtors by phone and negotiating on affordable payment plans for recovery of the debts. Applicants should be able to show a Juris Doctor on their resumes, as well as proof of admittance to the American Bar Association for state licensure.

Looking for cover letter ideas? See our sample Debt Collector Cover Letter.

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1

Debt Collector

Worked in a high volume, fast-paced inbound and outbound call center environment

  • Handled anywhere between 150 - 250 calls daily
  • Assisted Borrowers over the phone via 3rd party, to resolve and negotiate repayments
  • Collected on charged off credit and debit cards for Bank of America, Dell Financial Services, Citibank, Capital One, Discover, and Chase Bank
  • Utilized multi system switchboard tool Accurintr to perform due diligences and skip tracing
  • Followed State and FDCPA Guidelines to supervised and train staff
  • Provided updated procedures and material such as Quality Assurance (QA) manuals for section trainers
  • Gathered information and prepared statistical / narrative reports using Microsoft Excel and Access
Candidate Info
7
years in
workforce
2
years
at this job
AS
Advanced Science Of Behavior
2

Debt Collector

Helped customers clear their breach to bring their accounts current again

  • Helped customers reinstate their loan by giving them an estimated reinstatement figure
  • Diagnosed customer's financial hardships and offered them help by sending hardship packages
  • Collected on mortgages anywhere from 1 day passed due until charge off
Candidate Info
6
years in
workforce
2
years
at this job
AS
Medical Assisting
3

Medical Debt Collector/account Management

Handled high volume inbound and outbound calls from consumers on a daily basis

  • Met and exceeded monthly goal with the highest being over $55,000 collected in a month
  • Managed consumer accounts and kept track of their payment arrangements
  • Utilized strong negotiation and problem solving skills to assist consumer with paying the debt
  • Provided customer service and maintained integrity with consumers in order to build rapport and trust
Candidate Info
11
years in
workforce
7
months
at this job
4

Debt Collector

Performed first party collections by making at least 80 calls per day on an automated dialer.

  • Collected on payments 0-120+ days past due.
  • Approved or declined credit applications.
  • Helped customers with money management and payment plans.
Candidate Info
5
years in
workforce
5
months
at this job
Accounting And Finance
5

Debt Collector

Collected outstanding debts from clients and achieved collection target goals to ensure positive cash flow

  • Recorded information about financial status of customers and status of collection efforts
  • Advised customers of necessary actions and strategies for debt repayment
  • Developed reports on aged debt accounts and days sales outstanding reports (DSO)
Candidate Info
5
years in
workforce
8
months
at this job
BA
Health Administration
6

Debt Collector Manager

Supervised a staff of Debt Collector associates to achieve monthly quotas

  • Handled a high volume of in-bound and outbound calls pertaining to reconciliation of student loan accounts
  • Managed an automated dialer that increased production and consumer contacts
  • Ensured all telephone conversations adhered to federal guidelines and company policies
  • Negotiated payment arrangements with debtors
  • Maintained comprehensive records of all consumer discussions
Candidate Info
12
years in
workforce
7
months
at this job
7

Debt Collector

Made outbound and received inbound telephone calls on a daily basis on all delinquent debts to remedy and pay-in-full.

  • Accepted and used Credit Card/Debit Card, ACH to make payments regarding all delinquent debts to remedy and pay-in-full over the telephone.
  • Accepted and arranged post-date payments, applied when due on a daily basis.
  • Arranged payment plans and promises-to-pay with consumers to cure delinquent debts and pay-in-full.
  • Recommended and sent validation letters when requested by law, to consumers.
  • Used Skip Tracing Techniques.
  • Used on-line collection system called DebtNet for and noting all collection activity.
  • Knowledgeable of Bankruptcy Laws, Fair Credit Reporting Act, and Fair Debt Collection Practices Act.
Candidate Info
18
years in
workforce
4
months
at this job
HS
Ged High School Equivalency Diploma Program
C
Business Development Sales Training-system 1
C
Work Readiness Program
8

Debt Collector Representative

Performed high volume of collection calls.

  • Independently managed queue of collection accounts and determined next course of action to resolve the account.
  • Professionally processed 160+ calls a day with above satisfactory result.
  • Established and maintain payment arrangements consistent with organization guidelines.
  • Successfully met all the performance goals and objectives established management team
  • Advised consumers of necessary actions and strategies for debt repayment based on financial situation and organizational guidelines.
  • Successfully managed accounts by skipping Trace accounts as needed to find location information and sending notices as necessary to resolve accounts.
Candidate Info
14
years in
workforce
2
years
at this job
AS
Accounting & Bookkeeping
9

Professional Debt Collector

Negotiating payments while continuing to build positive relationship with consumers

  • Communicate with debtors by telephone and typing to manage debtors and arrears process
  • Performed telephone contact with consumers according to guidelines and standard to ensure payment
  • Investigate payment arrears in the account and code debtor appropriately in order to determine following collection process steps
  • Maintained positive customer relationship and minimize bad debt exposure
  • Follow up with broken promises and PTP accounts daily and reaching daily goals
Candidate Info
4
years in
workforce
2
months
at this job
BS
Kinesiology
Kinesiology
10

Debt Collector

Collected financial debts on three diverse financial projects in a five month time-frame; thus adapted to changing legal collection standards often

  • Remained in compliance with the Consumer Financial Protection Bureau (CFPB) as monitored by FRS compliance staff
  • Met financial goal in the month of January, 2014; thus rewarded a bonus check
  • Maintained excellent work ethic and dedication to my role as a professional debt collector
Candidate Info
12
years in
workforce
6
months
at this job
BS
Psychology / Bs Minors
Family Therapy

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