Customer Service Operator Resume Samples

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Customer Service Operators work in call centers and provide support to customers via the telephone. Daily duties seen on a Customer Service Operator resume sample are determining customer requirements, obtaining relevant information, diagnosing technical problems, offering solutions, forwarding escalated problems to managers, and maintaining client interaction records. Based on our collection of resumes in the field, typical job qualifications include customer service, conflict resolution, problem solving, effective communication, strong listening skills, and computer competences. Education levels vary, but at least a high school diploma is required.

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1

Customer Service Operator

  • Deliver exceptional customer service by professionally receiving and responding to incoming calls from customers
  • Act as a general resource for customers by providing a strong knowledge of store, departments, services, and events
  • Set a positive example of the Nordstrom experience while meeting service expectations and communications standards
  • Respond to emergency situations using established procedures
  • Maintain a high level of confidentiality
  • Trouble shoot and resolve customer service inquiries while building a relationship with the customer.
Candidate Info
5
years in
workforce
2
years
at this job
Medical Assistant
2

Customer Service Operator / Server

  • Answer and direct incoming calls
  • Maintain organization and proper display of products
  • Work quickly and efficiently as part of a diverse team
  • Greet and direct customers face to face
Candidate Info
2
years in
workforce
7
months
at this job
Medical Transcription
3

Customer Service Operator

  • Customer Service
  • Technical phone support for engineering
  • Credit applications and records
  • General switchboard
Candidate Info
16
years in
workforce
2
years
at this job

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