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Additional Customer Service Resume Samples
Customer Service Clerk Resume Samples
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0-5 years of experience
Provided customer service at various concession stands at race track during peak season.
- Responsible for keeping register start-up money and concession stand profits compiled in an organized, detailed report with 97% accuracy.
- Ensured correct setup with adequate supplies for 4 different concession stands.
- Coached co-workers in handling food to comply with health and safety guidelines.
- Provided direction to 10-15 employees as to day by day operational requirements ensuring excellent customer service.
- Maintained a daily supply list given to management resulting in efficient inventory of each stand.
6-10 years of experience
Representative to the public for the largest daily newspaper in the Yakima Valley
- Provides poised and professional service to customers with renewals and subscriptions
- Trouble shoots delivery problems and provides customer solutions
- Processes orders, establishes customer billing and provides book keeping for cash receipts
- Overall responsibility for front office operations
- Responsible for gathering and reporting all circulation statistics to inform senior management decisions
- Ensured smooth office operations - prepared correspondence, ordered office supplies, managed the Director's calendar to increase her effectiveness
- Established and led "Newspapers in Education" program - provided free papers to schools for education purposes - secured grants and donations from community leaders
0-5 years of experience
Greeted and directed office visitors, handled telephone communications; operated personal computers, word processing, and other office machines
- Ordered office supplies, sorted and delivered mail
- Performed office duties include filing, answering phones, inter-office correspondence, and letters
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and addressed complaints
- Proofread written material for spelling, punctuation, and grammatical errors
- Prepared and processed confidential information such as Evaluations, FitReps, utilizing the highest level of confidentiality
0-5 years of experience
POS (Point of Service) Customer Service Representative/Sales Assoc. involved with the public at all times.
- Maintained stores appearance throughout the day keeping shelves stocked, cash drawers audited at closing, handled customer returns and exchanges.
- Responsible for placing weekly cigarette orders and inventory of products.
- Assisted with truck delivery twice a week to ensure all store items were properly displayed.
- Met and exceeded personal goals toward weekly and/or monthly sales quotas for specific products given by Corporate Headquarters.
6-10 years of experience
Served as first contact for customers with needs, serving team of over twenty persons a shift
- Ensured training needs for all cashiers and front line personnel in company policies.
- Procedures included all money exchange processes and protocol
- Planned, established and carried out work schedules, assignments, and production sequences to meet store goals
- Operated various internal computers systems to meet company guidelines
- Monitored the cashiers and baggers sales floor performance
0-5 years of experience
Arrangement books using the Library of Congress system and updated labels on books
- Developed window displays based on various holidays and themes
- Solved customer account problems and handled computer needs
- Participated in library workshops such as Get To Yes and Developing Interpersonal Relationships
- Provided resume and application assistance to library patrons seeking employment
- Reserved conference rooms for library patrons, community organizations and staff
- Checked in and out books into the library and answered questions about library accounts
- Ensured account information was accurate and up-to-date and IDs matched account
0-5 years of experience
- Trained, supervised, coached and counseled employees. Conducted training on cash register and in house computers.
- Adapted and revised weekly schedule to ensure balanced coverage at the Customer Service and Special Orders desks.
- Carried out various audit checks to ensure the correct procedures were being carried out and identify any training requirements.
- Received several positive Customer Comments on a weekly basis.
0-5 years of experience
Greeted customers and provide information about the store and its merchandise, as well as offered services
- Retrieved, opened, unpacked, and issued stock as well as organized prescriptions for delivery
- Processed cash, credit, voucher and debit transactions; processed returns and exchanges
- Completed store opening and closing procedures and lead shifts
0-5 years of experience
- Prepared and managed correspondence, reports and documents
- Provided customer service by providing Knowledge of products to customers via: Phone.
- Provided customer service and handled cash register operation of transactions daily.
- Accurately balanced cash register daily.
0-5 years of experience
Provided customer service.
- Ordered, stocked and displayed merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
- Order writing, price changes, inventory control, product displays and cleaning.
- Informed customers about produce, provided samples and promoted sales within department.
- Received produce deliveries, built and maintained produce displays, and rotated stock as needed.
- Obtained produce from receiving area and moved to produce department using hand truck or pallet jack.
- Managed price accuracy by applying new price tags, including making signs as needed.
- Assisted with produce ordering and inventories as requested.
0-5 years of experience
Administered customer service skills through data entry using the AS400 software system
- Responsible for managing and distributing monetary reimbursements for high profile accounts
- Created Excel spreadsheets for company records
- Assisted senior buyer's with daily functions related to data entry
6-10 years of experience
Perform data entry information through SAP database
- Enter Customers and Salespeople orders request over the phone
- Complete and processed customers pickup request
- Maintained samples request for vendors and for the customers
- Completed approved discount adjustments on incoming orders
- Researched minimum orders and released multiple orders
- Managed work activities met mandatory deadlines and company objectives
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
0-5 years of experience
Received film to be processed from customers.
- Loaded film into equipment that automatically processed film and routed processed film for subsequent photo printing.
- Answered customers' questions regarding prices and services.
- Located processed film and prints for customers.
- Totaled charges, using cash register, collected payment and returned prints and processed film to customers.
- Worked in other areas of store such as Cosmetic department.
- Performed any duties assigned by Shift Manager.
6-10 years of experience
Responsible for managing the processing of all credit card, debit card and cash transactions, providing quality service to customers.
- Listen attentively to caller needs to ensure a positive customer experience.
- Entrusted with the most complex customer issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems quickly and avoid escalation of issues.
- Excel within a then -oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
- Responsible for balancing the cash drawer at the end of every shift and preparing the bank deposit bag ensuring there are no discrepancies.
0-5 years of experience
- Arranged for repairs and replacement of defective items covered by warranty.
- Maintained records of service in progress.
- Notified customers when service was completed and facilitated transactions.
- Assisted customers to select and purchase specified merchandise.
- Supervised 15 employees
- Successfully handled taking orders from customers to buy hot tubs.
- Answered customer's telephone calls, mail in and walk-in inquiries and directed
- Resolved customers complaints
- Provided customers with catalog and information concerning prices,
0-5 years of experience
- Collaborated with store merchandiser to set up displays
- Assisted customers
- Organized inventory on shelves
- Assisted supervisor with any tasks
- Communicated with coworkers to ensure tasks were completed
0-5 years of experience
Accurately and effectively operated the cash register for transactions
- Provided prompt and friendly customer service to all customers
- Maintained security and control of all funds in the cash register
- Monitored the counter, front-end area and parking lot for security purposes
- Provided services at the customer service counter such as Western Union, Money Orders and Lottery Ticket Sales
0-5 years of experience
Greet and assist customers with finding merchandise, answer multi line phone and transfer calls to the correct person or department
- Tender customers with merchandise, maintain customers information for rewards account
- Assist with training co-workers, order supplies, and stock
- Successful with suggesting additional impulse merchandise at register
- Count and verify large cash drops, stock selves and clean work areas, answer phones and transfer calls to each area of the store
- Was selected as Employee of the Month; three times in three years
0-5 years of experience
- Provide digital home phone, internet, and cable services for clients
- Managed and cross-trained in other aspects of services for improved productivity
- Assisted clients with other customer service needs
0-5 years of experience
Served customers in the bakery, deli, and sandwich shop.
- Provided individualized service, selling, and customer service skills.
- Supervised and lead department staff
- Managed closing procedures.
- Managed the inventory and store displays
- Worked the sales register
- Led opening and closing procedures
6-10 years of experience
- Answer phones
- Answered inquiries from persons entering establishment.
- Performed variety of clerical duties and other duties pertinent to establishment.
- Entered alphabetic, numeric and symbolic data from source documents into computer, using data entry device, such as keyboard and optical scanner.
- Received calls at establishment, determined nature of business and directed callers to destination.
- Typed memos, correspondence, reports and other documents.
0-5 years of experience
Ensure the delivery of exceptional customer service by making customers the number one priority.
- Answer phones, handle complaints and orders.
- Assist customers with any questions and go above and beyond what is expected.
- Sell product suggestively (any product that is on sale or better quality).
- Write down customers' requests and make sure they are fulfilled.
0-5 years of experience
Served as a customer service clerk in assisting and resolving customers' issues.
- Handled and managed over $2000 per shift
- Active Member of the Public Relation Club at Chadron State College in Nebraska […]
- Played college basketball for West Los Angeles College and at Chadron State between […]
- Member of the Blue Keys Society as an Honor
0-5 years of experience
Calculate the weekly numbers of payments, adjustments, discrepancy notices, unit diary entries, etc.
- Answer all questions any military members or spouses have in regards to military pay accounts or matters pertaining to such.
- Input payrolls for a total amount of […] dollars and took in collections on multiple pay issues for over 96,452 dollars.
- Supervised and mentored customer service and pay clerks.