Customer Service Clerk Resume Samples

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Customer Service Clerks have a variety of duties such as offering advice and information to customers, solving problems and handling complaints, updating records, taking orders and selling products or services. Customer Service Clerks interact with people from various backgrounds, so they need to showcase in their resumes good people skills, communication abilities, attention to details and also basic IT skills. Those seeking to work in the field are not required too much formal education, although the most successful resume samples usually mention a high school diploma or even a Bachelor's Degree.

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1

Food & Beverage Customer Service Clerk

Provided customer service at various concession stands at race track during peak season.

  • Responsible for keeping register start-up money and concession stand profits compiled in an organized, detailed report with 97% accuracy.
  • Ensured correct setup with adequate supplies for 4 different concession stands.
  • Coached co-workers in handling food to comply with health and safety guidelines.
  • Provided direction to 10-15 employees as to day by day operational requirements ensuring excellent customer service.
  • Maintained a daily supply list given to management resulting in efficient inventory of each stand.
Candidate Info
3
years in
workforce
4
months
at this job
AAS
Business Administration
2

Customer Service Clerk

Representative to the public for the largest daily newspaper in the Yakima Valley

  • Provides poised and professional service to customers with renewals and subscriptions
  • Trouble shoots delivery problems and provides customer solutions
  • Processes orders, establishes customer billing and provides book keeping for cash receipts
  • Overall responsibility for front office operations
  • Responsible for gathering and reporting all circulation statistics to inform senior management decisions
  • Ensured smooth office operations - prepared correspondence, ordered office supplies, managed the Director's calendar to increase her effectiveness
  • Established and led "Newspapers in Education" program - provided free papers to schools for education purposes - secured grants and donations from community leaders
Candidate Info
11
years in
workforce
6
years
at this job
HS
High School Diploma
3

Customer Service Clerk

Greeted and directed office visitors, handled telephone communications; operated personal computers, word processing, and other office machines

  • Ordered office supplies, sorted and delivered mail
  • Performed office duties include filing, answering phones, inter-office correspondence, and letters
  • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and addressed complaints
  • Proofread written material for spelling, punctuation, and grammatical errors
  • Prepared and processed confidential information such as Evaluations, FitReps, utilizing the highest level of confidentiality
Candidate Info
3
years in
workforce
1
year
at this job
Basic Training
4

Customer Service Clerk/team Leader

POS (Point of Service) Customer Service Representative/Sales Assoc. involved with the public at all times.

  • Maintained stores appearance throughout the day keeping shelves stocked, cash drawers audited at closing, handled customer returns and exchanges.
  • Responsible for placing weekly cigarette orders and inventory of products.
  • Assisted with truck delivery twice a week to ensure all store items were properly displayed.
  • Met and exceeded personal goals toward weekly and/or monthly sales quotas for specific products given by Corporate Headquarters.
Candidate Info
12
years in
workforce
2
years
at this job
5

Front End Customer Service Clerk

Served as first contact for customers with needs, serving team of over twenty persons a shift

  • Ensured training needs for all cashiers and front line personnel in company policies.
  • Procedures included all money exchange processes and protocol
  • Planned, established and carried out work schedules, assignments, and production sequences to meet store goals
  • Operated various internal computers systems to meet company guidelines
  • Monitored the cashiers and baggers sales floor performance
Candidate Info
6
years in
workforce
6
years
at this job
AS
Human Services
BA
Sociology Minor
6

Customer Service Clerk

Arrangement books using the Library of Congress system and updated labels on books

  • Developed window displays based on various holidays and themes
  • Solved customer account problems and handled computer needs
  • Participated in library workshops such as Get To Yes and Developing Interpersonal Relationships
  • Provided resume and application assistance to library patrons seeking employment
  • Reserved conference rooms for library patrons, community organizations and staff
  • Checked in and out books into the library and answered questions about library accounts
  • Ensured account information was accurate and up-to-date and IDs matched account
Candidate Info
36
years in
workforce
2
years
at this job
BS
Professional Studies
MA
Organizational Leadership
7

Customer Service Clerk Leader

  • Trained, supervised, coached and counseled employees. Conducted training on cash register and in house computers.
  • Adapted and revised weekly schedule to ensure balanced coverage at the Customer Service and Special Orders desks.
  • Carried out various audit checks to ensure the correct procedures were being carried out and identify any training requirements.
  • Received several positive Customer Comments on a weekly basis.
Candidate Info
4
years in
workforce
5
months
at this job
BA
History
8

Retail Sales Associate/customer Service Clerk

Greeted customers and provide information about the store and its merchandise, as well as offered services

  • Retrieved, opened, unpacked, and issued stock as well as organized prescriptions for delivery
  • Processed cash, credit, voucher and debit transactions; processed returns and exchanges
  • Completed store opening and closing procedures and lead shifts
Candidate Info
4
years in
workforce
10
months
at this job
HS
High School Diploma
9

Customer Service Clerk / Cashier

  • Prepared and managed correspondence, reports and documents
  • Provided customer service by providing Knowledge of products to customers via: Phone.
  • Provided customer service and handled cash register operation of transactions daily.
  • Accurately balanced cash register daily.
Candidate Info
4
years in
workforce
11
months
at this job
HS
High School Diploma
10

Produce/customer Service Clerk

Provided customer service.

  • Ordered, stocked and displayed merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
  • Order writing, price changes, inventory control, product displays and cleaning.
  • Informed customers about produce, provided samples and promoted sales within department.
  • Received produce deliveries, built and maintained produce displays, and rotated stock as needed.
  • Obtained produce from receiving area and moved to produce department using hand truck or pallet jack.
  • Managed price accuracy by applying new price tags, including making signs as needed.
  • Assisted with produce ordering and inventories as requested.
Candidate Info
3
years in
workforce
3
years
at this job
HS
Social Behavior / Computer Science
Mathematics

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