Customer Service Associate Resume Samples

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Customer Service Associates maintain a good relationship between a company and its customers by solving complaints and answering to inquiries, while directly supporting the management team. Their duties are extremely diverse and may include creating and upgrading accounts, placing orders, greeting customers, suggesting solutions and selling products. Based on our resume samples, those seeking to work as Customer Service Associates need to demonstrate assets such as communication abilities, problem-solving skills, patience, courtesy and computer literacy. The strongest example resumes highlight a Bachelor's Degree in marketing or a related field.

Looking for cover letter ideas? See our sample Customer Service Associate Cover Letter.

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1

Customer Service Associate

  • Provided superior customer service assistance
  • Balanced and reconciled cash register
  • Performed general maintenance on facility
  • Ensured products were readily available for customers
  • Loaded, unloaded and stocked daily shipments
Candidate Info
9
years in
workforce
3
years
at this job
HS
High School Diploma
C
Repair And Maintain Heating
2

Customer Service Associate

  • Resolved customer inquiries with prompt service
  • Provided general information of products and services offered
  • Trained and facilitated new associates
Candidate Info
6
years in
workforce
3
years
at this job
3

Customer Service Associate

  • Advertised new promotions and used suggestive upselling for concessions
  • Kept marketing and promotional materials up to date
  • Advertised rewards card program to customers.
  • Helped with money drops and balancing drawers
  • Named employee of the month three times.
Candidate Info
1
year in
workforce
7
months
at this job
BA
Psychology
4

Customer Service Associate

  • Take customer orders will providing customer service with an emphasis on courtesy.
  • Assists customers with their orders and communicate positively in a friendly manner.
  • Asks questions to determine, verify and solve problems.
  • Check for satisfaction on the quality of foods and services.
  • Take action to resolve problems quickly.
  • Alert management or proper point of contact for help when problems arise.
  • Adhere to safety regulations and standards.
Candidate Info
4
years in
workforce
2
years
at this job
HS
High School Diploma
Healthcare
5

Customer Service Associate

Greet and engage with customers; provide information and resolve complaints

  • Issue receipts, refunds, credits, or change to customers
  • Maintain clean and orderly checkout areas and complete other general cleaning duties
  • Prepare and serve a variety of beverages such as coffee, tea, and soft drinks
Candidate Info
4
months in
workforce
3
months
at this job
HS
High School Diploma
BA
English And Chemistry
6

Customer Service Associate (cec)

  • Greet customers and assist each customer with inquiries regarding store and merchandise
  • Maintain knowledge of current sales, promotions, policies, exchanges and security practice
  • Computer sale prices, total purchase and receive cash and credit card payment
  • Demonstrate use or operation of merchandise; help customer to try on or fit merchandise
  • Watch for and recognize security risk, and thefts, to prevent or handle these situations
Candidate Info
6
years in
workforce
4
years
at this job
Addiction Treatment Counseling Program
7

Customer Service Associate

  • Advise customers with the selection and purchase of products on the sales floor
  • Effectively down stock and zone merchandise
  • Responsible for inputting special orders, installations, and deliveries into system
Candidate Info
5
years in
workforce
2
years
at this job
BA
Psychology
8

Photo Technician /customer Service Associate

  • Troubleshoot numerous customer issues with all Kodak photo systems, printers, coupon machine, and IBM/Toshiba registers and scanners
  • Assist customers with connecting mobile and electronic devices to Kodak systems
  • Help customer with uploading photos from mobile devices to Kodak kiosk to print
  • Upgrade with new software and refresh all Kodak systems
  • Troubleshoot photo kiosks for 100% reliability
  • Manage and assist customers with in store and online photo orders through company's website
  • Format and configure existing customers ID photos to meet U.S immigration photo guidelines for passport and immigration purposes
  • Train new photo technicians and cashiers
  • Provide first rate customer service to a wide range of customers
Candidate Info
4
years in
workforce
1
year
at this job
AS
Accounting And Finance

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