Credit Counselor Resume Samples

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Credit Counselors help clients to reduce debt and accumulate assets. Essential duties of a Credit Counselor are discussing financial issues with customers, negotiating with creditors, making new credit arrangements, preventing credit delinquency, and recommending to clients to declare bankruptcy in extreme cases. Our collection of resume samples in the field makes display of the following job skills: financial expertise, negotiation, customer service, problem solving, confidentiality, and computer competences. Employers choose resumes displaying training in banking and lending practices.

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1

Certified Credit Housing and Credit Counselor

  • Call center environment, provided one-to-one counseling for clients who are facing a financial hardship have questions about the HAMP Modification Reset.
  • As a certified counselor helped consumers determine which mortgage relief program they qualified for, helped them apply, and reviewed their budget.
  • Advocated for clients as a foreclosure alternative
  • Provided individual assessment, action plan, and help them understand homeowners insurance.
  • Participated in NFCC certification and learning process
  • Empowered a vast majority of consumers to take charge of their finances
Candidate Info
10
years in
workforce
11
months
at this job
AS
Active
2

Internet Budget and Credit Counselor

  • Provided nationwide budget and credit counseling to consumers who submitted online personal and financial status documentation.
  • Created financial profiles from online submissions to begin budget needs analysis.
  • Retrieved Equifax credit reports to review debts and other financial obligations.
  • Prepared written action plans to communicate financial recommendations to consumers and contracts for enrollment in the optional debt management plan.
  • Communicated with consumers via email or telephone to answer questions on counseling packet.
  • Referred consumers to social service or community resources for needs beyond those of budget and credit counseling.
  • Conducted scheduled and weekly telephone counseling sessions to update financial information and review their financial health.
  • Maintained consumers’ financial activity records such as counseling session notes, correspondence, document images, and inquiries.
Candidate Info
10
years in
workforce
3
years
at this job
BS
Leadership & Administration
3

Licensed Credit Counselor

Responsible for deriving individually tailored solutions to all facets of the client's debt and money management needs and issues through the use of debt repayment plans, education, and/or referral to other assistance organizations

  • Providing financial, budget, and debt management counseling to assist clients with developing solutions in money management through the debt management program.
  • Conducts research and resolves client issues related to their debt management plan, including priority research to stop repossessions, levies, garnishments, and foreclosures.
  • Negotiates with creditors to facilitate favorable problem resolution and concessions.
Candidate Info
15
years in
workforce
9
years
at this job
HS
High School Diploma
Business Management
4

Certified Credit Counselor

  • Answer incoming calls and client inquiries
  • Created and assisted clients on budgeting their living expenses
  • Provided counseling sessions for clients who wanted to view different options on how to minimize their current debt load
  • Pulled credit reports to view clients debt to find possible solutions
  • Consolidated debt
  • Contacted banks to lower clients interest on their current debt
  • Enrolled clients in a debt management program
Candidate Info
12
years in
workforce
1
year
at this job
BS
Exercise Health And Science
5

Certified Credit Counselor

  • Responsible for assessing the client's financial situation through one-on-one in person sessions, inbound and outbound calls counseling sessions.
  • Develops individually tailored Debt Management Plan (DMP) to assist clients with debt repayment when appropriate.
  • Provides clients with appropriate referrals to other assistance organizations, when needed.
Candidate Info
15
years in
workforce
1
year
at this job
BA
Sociology
MA
Psychology 4
Human Resource Management
6

Certified Credit Counselor

  • Advise and Educate individuals that are struggling with debts
  • Provide guidance in determining the best type of plan or program available to them
  • Help them to develop debt management plans
  • Advise on credit issues, provide budget, mortgage and bankruptcy assistance
  • Provide counseling either via phone, e-mail and in person
Candidate Info
17
years in
workforce
8
years
at this job
7

Health Coach/credit Counselor

  • Counsel clients on methods how to lose weight and why they are not losing weight.
  • Motivational interview clients.
  • Answer calls and counsel clients about their debt.
  • Explore and establish a client’s budget.
  • Put clients on a debt management plan.
  • Provide resources on different programs that will benefit clients.
  • Process payments.
Candidate Info
10
years in
workforce
4
months
at this job
BA
Physical / Health Education

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