Credit Controller Resume Samples

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Credit Controllers decide whether or not to loan money to creditors in either commercial or consumer credit areas. They also manage the debts of existing creditors. Sample resumes of Credit Controllers show such duties as receiving and reviewing credit applications from loan officers, and researching clients' credit profiles and financial reports in order to evaluate their debt histories. There are no minimum qualifications to becoming a Credit Controller, but a degree in either business or finance can be beneficial in securing a position.

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1

Senior Credit Controller EMEA Global & French

Collected Large Targeted Revenue every month from over 1,000 of the Largest Global company a/c's.

  • Reduced Debts and DSO to a Target Minimum per month. Ensured all receipts and credits are correctly allocated.
  • Established and Maintained Great Customer Relationships to Maximize Account Performance.
  • Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays.
  • Ensured Issues and Queries were dealt with promptly and professionally.
  • Covered Responsibility for Team of 5 in absence of Team Leader before Team Grew & Developed
Candidate Info
11
years in
workforce
4
years
at this job
C
Psychology
Business Studies For Management (hotels)
2

Credit Controller, Financial Services

Sr. Credit, Leasing Collections Analyst. 90% or more of time working in a queue, communicating with Sales Managers and handling escalated problems. Created the Credit & Collections Department for the North American market. Managed a team responsible for financial analysis, credit and leasing terms on commercial fitness equipment. Sr. Analyst responsible for credit underwriting, hold orders, developing leasing programs, dispute resolution, customer service and credit sales support. Member of the strategic operations management team.

  • Co-Leader/developer – Sales Leasing programs - Increased lease sales by 54.6%.
  • Developed credit review and collection strategy to reduce delinquency by 18.5%.
  • Coached team on best practices to reduce 90+ day delinquency by 65.7%.
Candidate Info
17
years in
workforce
2
years
at this job
BBA
Accounting
3

Credit Controller

Managed all areas of accounts receivable including customer bill generation, receipt and reconciliation of customer payments and customer account adjustments

  • Prepared analysis of bad debts including making recommendations to the controller for proposed bad debt write offs
  • Responsible for reconciliation of all accounts receivable general ledger accounts for the month end close process
  • Analyzed and prepared sales tax returns for over 30 states on a monthly, quarterly and annual basis
  • Successfully completed multiple state sales tax audits with no substantial findings
Candidate Info
8
years in
workforce
1
year
at this job
BS
Accounting
4

Credit Controller Analysts

Managed the debt position for assigned customer accounts. With a 5% or more reduction in each bucket within a $4.5 million dollar base

  • Operated all established collection procedures to achieve targeted results while promoting excellent customer support to external and internal customers.
  • Ensures the timely collection of outstanding monies in accordance with policies and procedures.
  • Contacted and followed up with customers by all mean of positive effective communication regarding all unpaid balances
  • Identified accounts that required special resolutions by consulting the sales representative and or escalating to management for reasonable resolution
  • Maintained accurate and up-to-date customer details and account records.
  • Developed and maintains cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution of customer queries.
  • Obtained sufficient information to assess the credit-worthiness of newly proposed and existing customers and ensured that all clients meet the company requirements.
Candidate Info
17
years in
workforce
6
years
at this job
HS
High School Diploma
5

Credit Controller

  • Liaise and process financial proposals for 30 dealerships ensuring compliance to all Standard Operation Procedures and Data Protection Act (DPA)
  • Ensured accurate transfer of data and information to assist in the underwriting process and obtaining the correct credit score on initial input
  • Provided customer service, collected arrears, while delivering consequences for 1,500 unpaid accounts
  • Updated 1,500 accounts, achieving talk time and money collection targets $110k by working under the DPA at all times
  • Succeeded in obtaining a retail Stage-1 funding mandate, for $75k to assist in the funding process of retail finance proposals
  • Demonstrated pro-active approach towards personal development and raised team productivity by 60% by streamlining existing processes
  • Served as Technical writer by drafting letters and forms for use in collection attempts targeting 15000 customer accounts
Candidate Info
2
years in
workforce
2
years
at this job
BA
Management
6

Credit Controller / Administrative Assistant

Managed 352 active customer ledgers and met target collections of 95% of revenue

  • Processed monthly expense reimbursements and reports for executive staff members
  • Proposed and maintained vacation roster; organized special events and made travel arrangements for 22 staff
  • Restructured accounts receivable financial systems and improved reporting procedures and collections
  • Completing comprehensive credit review of prospective clients
Candidate Info
6
years in
workforce
2
years
at this job
HS
Intermediate Accounting & Management
AA
Business Administration
BS
Business Administration
7

Credit Controller

Responsibilities included managing and maintaining debtors ledger of 500 accounts involving collecting debt via the telephone, e-mail, fax and letter.

  • Investigated customer queries
  • Led client meetings to resolve problematic and aged debt
  • Achieved both individual and team goals.
  • Produced monthly reports for cash flow forecasting, reports for the credit manager and financial director and ad-hoc reports.
  • Conducted team briefs, recorded minutes and supervised manual invoice procedure.
  • Assisted with cash allocation and cash allocation queries during busy periods.
Candidate Info
2
years in
workforce
2
years
at this job
BA
Bachelor of Arts
8

Credit Controller

Completed reviews and approved advertising credit accounts

  • Managed the monthly billing process
  • Managed decisions on account cancellation/suspensions
  • Established communications with clients to ensure timely payment
  • Addressed and resolved customer accounts queries.
  • Ensured customer compliance with established advertising contracts
Candidate Info
7
years in
workforce
7
years
at this job
HS
Management Studies
MBA
Business Administration
Sport Administration
9

Assistatant Credit Controller

Undertook debts collection, follow up and analysis of all overdue outstanding debts from clients and perform the debtors reconciliations.

  • Reconciled large accounts
  • Organized and maintained good relations meetings with clients who owed the company
  • Built relationships with customers and reinstated the account receivables.
  • Recover significant amount of outstanding debts about 65%
  • Instrumental in developing and turned this falling credit control department to a very efficient channel.
  • Personally re-negotiate liabilities and recovered bad debts.
Candidate Info
2
years in
workforce
1
year
at this job
HS
Accountancy Profession
MBA
Business Administration
10

Credit Controller

Managed debt collection on a portfolio of approx. 2000 accounts

  • Allocated payments in accordance with customer remittances
  • Researched account transactions to identify and resolve discrepancies
  • Verified daily and month end reporting and account reconciliations
  • Investigated and resolved queries relating to non payment of invoices and escalated risk issues
Candidate Info
2
years in
workforce
2
years
at this job
BS
Accounting & Finance

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