Counter Manager Resume Samples

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Counter Managers work in retail departments such as delis, bakeries, and cosmetics sections. They lead workers who hand merchandise to customers and have duties like processing products, packaging items, training employees, and consulting with customers. The most effective resume samples for Counter Managers highlight skills like sales orientation, leadership, organization, and self-motivation. Some Counter Managers hold a high school diploma, while a smaller percentage of candidates make display of a retail management degree in their resumes.

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1

Counter Manager

Promoted to counter manager for underperforming cosmetics counter. Increased sales by 135%.

  • Developed sales approach to sell in-store credit card. Recognized as top sales person for exceeding sales quota by 30%.
  • Assigned as sales associate for Estee Lauder counter. Exceeded sales goals & new credit applications by 30%.
  • Initiated new sales approach at Arden cosmetics counter. Recognized for increasing customer traffic.
Candidate Info
25
years in
workforce
8
years
at this job
C
Real Estate Principles
Sales Academy
2

Clinique Counter Manager

Achieved #1 ranking in department through a 12% increase bringing my counter to over 1 million dollars

  • Responsible for recruiting, developing, and training Consultants
  • Generated additional revenue through off site outreach programs
  • Conducted monthly meetings with all levels of store management and my team
  • Coached each member of my team to increase individual sales and build customer loyalty
  • Promoted to Counter Manager for a 4 million dollar account
Candidate Info
6
years in
workforce
1
year
at this job
BA
Spanish
3

Chanel Cosmetics Counter Manager

Managed and trained Beauty Advisors on product knowledge, set daily sales goals, daily appointments and personal sales goals

  • Prepared daily, weekly, monthly sales goals for the counter with a 20% increase for Dillard's and Chanel
  • Organized four successful two day make-up events that produced over $80,000
  • Developed the counter and team to a successful 8.9% increase for FY 2013
  • Led a daily team of 9 Beauty Advisors and scheduled up to 20 make-up artist for events
Candidate Info
14
years in
workforce
1
year
at this job
GED
GED
4

Cosmetics Counter Manager

Trained and developed associates in product knowledge and to achieve their goals

  • Achieved high sales with consultative, value-focused customer service approach
  • Displayed a clean and organized selling environment
  • Maintained clientele base and built relationships through follow up communication
  • Increased annual retail sales volume by 20%
  • Recognized as second cosmetics counter in the company with highest sales increase YTD
  • Named cosmetics employee of the month 4 times due to Counter Manager excellence
Candidate Info
5
years in
workforce
4
years
at this job
AS
Business / Fashion Merchandising
5

Counter Manager

Managed men's and women's fragrance counters with 3 direct reports

  • Achieved company's prestigious "Pacesetter" award 8 out of 10 years, meaning top 10% sales
  • Merchandising model for my counters were adopted as the standard regionally.
  • Named to special "A Team" that trained other counter managers and associates who aspired to be the best.
  • Within 8 months of transferring to the [company name]store in Branson, MO achieved highest annual sales to date over $475k in woman's apparel, ranking top 10% of the 45 associates in the store.
  • Recognized for aggressively and successfully soliciting new credit applications.
Candidate Info
21
years in
workforce
14
years
at this job
6

Cosmetic Counter Manager

Developed associates, inter-store manager interactions, established and grew net new clientele

  • Ensured satisfactory customer service, performance goals and achievements are accomplished by developing, motivating and rewarding employees; provide coaching and training
  • Prepared staff schedules, motivated, and inspired staff
  • Evaluated sales associate productivity
  • Recruited and interviewed prospective job applicants.
  • [company name] Outstanding Customer Service Awards
  • Top Award for achiving Credit results for Cosmetic Counter
Candidate Info
12
years in
workforce
1
year
at this job
C
Certificate
AS
Business
7

Clarins Counter Manager/skin Care Expert

Managed daily operations of a skin care/cosmetics counter. Provided exceptional overall customer service. Maintained inventory levels; ordered merchandise and supplies. Trained and managed employees. Grew sales by developing long-term relationships with customers based on integrity. Managed entire cosmetic department in manager's absence.

  • Received a prestigious "All Star" award for Exceptional Customer Service, 2009
  • Achieved a 20% increase in sales over previous year in FY2009
  • Increased sales volume by planning and coordinating monthly promotional events
  • Established a strong, loyal customer base of repeat customers and client referrals
  • Successfully met or exceeded monthly sales goals
Candidate Info
21
years in
workforce
3
years
at this job
C
Certificate
Psychology
8

Counter Manager

Executed counter business plans and expectations while setting and managing staff and individual consultant goals.

  • Created and executed action plans based on market calendar to attain goals.
  • Executed Counter Merchandising guidelines while managing Consultant hygiene/image standards.
  • Created and coordinated store events
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements and inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety while analyzing operational problems (such as theft and wastage) and establishing procedures to alleviate said problems.
  • Performed various financial activities such as cash handling, deposit preparation, and payroll.
  • Surpassed the initial sales goal and increased the sales goal to 1.4 million dollars
  • Employee of the Year; 2010, 2011, 2012 and 2013
Candidate Info
9
years in
workforce
9
years
at this job
9

Shiseido Counter Manager

Increased sales volume by 70% in less than two months.

  • Planned budgets and authorized payments and merchandise returns.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Planned budgets using advanced Excel spreadsheet functions.
  • Scheduled and led weekly department and counter meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
Candidate Info
9
years in
workforce
1
year
at this job
BS
Arts And Letters
BFA
Dance Making
Dance Organization
10

Counter Manager

Assist customers with exceptional customer service, beauty techniques and suggest new products.

  • Lead a team of four by example to create a positive selling environment through teamwork, so the counter meets or exceeds sales, customer service, and loyalty program standards set by the company.
  • Developed and maintain over 300 plus clientele by contacting them to follow up on purchases and invite them to upcoming events
  • Recognized as number one in opening new Macy's accounts as a means of building customer relationships.
  • Train, coach, motivate and develop a team of blended Fragrance and Cosmetics beauty advisors to achieve their personal productivity and company goals and objectives
  • Managed the scheduling and execution of vendor events and promotions
  • Communicated business opportunities that include line performance, stock levels and team motivation/recognition
  • Performed daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
Candidate Info
11
years in
workforce
3
years
at this job
Interior Design

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