Computer System Analyst Resume Samples

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Computer Systems Analysts improve business efficiency by proposing IT solutions. Common duties listed on a Computer Systems Analyst resume example are maintaining client relationships, assessing business situation, discussing requirements with clients, allocating budgets, setting up computer systems, instructing users, and running performance tests. Qualifications such as technical skills, customer orientation, teamwork, presentation skills, problem-solving, analytical thinking, and computer competences are often seen on resume samples for Computer Systems Analysts. A Bachelor’s Degree and training in information technology, computers, business, and engineering are also required.

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1

Computer System Analyst

Provide functional and technical support on a Tier 2/3 level Information Technology Help Desk. Supporting deployed military personnel in the daily execution of tasks related to the Standard Army Maintenance System - Enhanced system. Conduct formal classroom instruction for SAMS-1E/2E operators and managers. Provide over the shoulder training and technical repair assistance. System Administrator for help desk network, maintained security of network by providing IAVA and other security updates to protect network from viruses and other vulnerabilities.

  • Assisted in drafting an OEF FRAGO dictating proper readiness reporting procedures. These procedures ensure contracted support entities provide accurate and timely readiness data to Army managers.
  • Updated and maintained programs of instruction for SAMS-1E, SAMS-2E and SAMS-Managers courses.
  • Provided technical support throughout Afghanistan completing over 600 trouble tickets.
  • Trained 600+ students in 60+ classes through a 22 month period. Students attended either 16 or 40 hours of training, passed a comprehensive exam and were issued certificates of completion.
Candidate Info
28
years in
workforce
2
years
at this job
HS
Education
Computer Science
2

Computer System Analyst

Compiled detailed requirements from executive meetings for the implementation of a new computer origination system.

  • Tracked detailed listing of "software fixes" to be corrected by the software development company prior to release.
  • Prepared test cases to ensure the new origination system was in working order and achieved defined requirements.
  • Provided hands on training with all branches (approximately 20) on the functionality of the new computer origination system.
  • Provided user support to all branches, answering questions on system functionality.
Candidate Info
9
years in
workforce
8
months
at this job
3

Senior Computer System Analyst

Classified Windows environment. Installed /upgraded/maintained various hardware/software/applications.

  • Involved in MEADS, THAAD, TCP, IRAD and other classified programs including successful launches.
  • Worked domain trust issues, and maintained security awareness for ISSO compliance.
  • Supported and configured NISPOM requirements for security configuration of domains and equipment.
  • Exceeded scheduled requirements of CA58 Lab upgrade 13 months ahead of schedule.
  • Familiar with Rational, VMware, MATLAB, STK products/applications, and other DoD packages.
Candidate Info
32
years in
workforce
13
years
at this job
Mathematics, Chemistry
4

Computer System Analyst, Software Developer

Provided advanced computer hardware and software maintenance, troubleshooting and repairs to automate warehouse systems. Trained new junior personnel, while developing detailed written operator procedures and requirements.

  • Designed and developed software to integrate data being stored by separate systems into a unified, client/server environment.
  • Encouraged acceptance of PC platform, which reduced operational dependency on mainframes and greatly improved overall system performance to increase recorded uptime to 95%.
  • Strategize and launched procedural improvements to increase productivity, including scheduled hardware maintenance, employee activity tracking, and systems cross integration.
  • Reengineered processes through computerization to enable knowledge sharing across the entire enterprise.
  • Administered network systems, application installation, configuration and support of DOS, Microsoft and Windows family products.
Candidate Info
5
years in
workforce
5
years
at this job
5

Sr. Computer System Analyst

Oversaw facility operations and provided advanced and highly complex analysis, design, configuration, testing, implementation, documentation and staff training activities of software that includes or supports various operating systems, file and application servers, databases and network environments.

  • Functioned as a project lead, systems administrator in the areas of database management, security administration, network administration and overall system enhancement and maintenance.
  • Performed production and testing involved in database management.
  • Assessed the criticality of problems and prioritized accordingly to ensure that the most important issues are resolved promptly.
  • Performed continual maintenance and support of production systems while working closely with the IT Engineering Team to transition new systems or upgrades to the production environment.
  • Network Duties Included: Terminating and Installing Fiber and Cat5/6, installing and configuring Cisco routers and switches, surveying facilities for Network Infrastructure, supporting the HSDN domain, implementing connectivity to function with crypto equipment
  • Desktop support duties included: installing and configuring Wyse clients/laptops/desktops, adding and removing peripherals to the network
Candidate Info
9
years in
workforce
11
months
at this job
BA
Computer Information Systems / Business Management
6

Computer System Analyst

Provided technical support to end users utilizing Windows clients in a Novell Netware networked environments

  • Performed all levels of hardware and software system supports for 150 computers, 100 printers and other devices
  • Installed, configured, upgraded hardware/software on Windows workstation and related other desktop/laptop's applications
  • Performed desktop migration from Windows 95/98 to Windows 2000, and provided technical support for corporate client/server systems
  • Prepared reports and studies concerning hardware. Prepared functioning requirements and specifications for hardware acquisitions
  • Added/deleted and modified; as required, host, terminal, and network devices
  • Assisted and coordinated with communications Network Specialists in the area of communications software and hardware
  • Analyzed and implemented communications standards and protocols according to site requirements
  • Document all service request incidents with ticket tracking software systems, escalate, report, and documents any unresolved issues to manager weekly
Candidate Info
6
years in
workforce
6
years
at this job
AAS
Electrical Engineering Technology
7

Computer System Analyst

Handled system administration and infrastructure of over 300 systems.

  • Supervised systems backup and security.
  • Responsible for day-to-day business application (Microsoft Office, Outlook, Adobe) support including setting up user accounts via active directory and providing technical support and installation upgrades.
  • Facilitated technical training and setup presentations for newly deployed systems, software, and hardware.
  • Monitored and oversaw the implementation of required software and hardware components.
  • Performed quality assurance for newly deployed custom applications across multiple operating systems.
Candidate Info
10
years in
workforce
4
years
at this job
BS
Material Science And Engineering
8

Computer System Analyst

Worked as liaison to the Helpdesk manager by being the main contact for system support from company network issues, desktop and laptop systems and configurations, various application and database problems, to local and network peripherals.

  • Resolved employee's computer related issues via phone and remote desktop connection.
  • Main contact for issues involving Microsoft Outlook, Internet and company Intranet.
  • Controlled and maintained Network Security, as well as application and program connectivity and security.
  • Implemented training course for new helpdesk employees by creating documentation of policies and procedures. This included steps on how to handle clients and troubleshoot computer-related issues.
  • Developed plan and executed company-wide audits of computer desktops, laptops, hardware, peripherals, while maintaining accurate inventories during and thereafter.
  • Played vital role in a company-wide rollout of Windows 2000 and XP, as well as corresponding network clients and servers.
Candidate Info
3
years in
workforce
2
years
at this job
AS
Applied Science
Management Information Systems
Business Administration And Computer Science
9

Computer System Analyst / Senior Analyst

Serves as a key member of software development team on development projects for company's IVRS line.

  • Designed IVR applications for a Intervoice - Oracle - Cold Fusion environment
  • Software Development Life Cycle: analyzed, designed, coded, tested and implemented IVR applications for clinical trials (InVision, Oracle).
  • Coded IVR applications using InVision, Speech Recognition and VoiceXML for the IVR, SQR for the reports and PL/SQL for the database
  • Wrote IVR and Report Unit Test Plans, Database Operational Qualification Plans, Web Operational Qualification Plans, and IVR Installation Qualification Plans
  • Coordinated the execution of the UT, OQ and Web OQ test plans
Candidate Info
8
years in
workforce
6
years
at this job
HS
High School Diploma
Mechanical Engineering
Business Economics
10

Computer System Analyst

Configured computers for remote access

  • Created and managed users in Windows Server 2008
  • Developed web site for the company using PHP, HTML, javascript
  • Supported users in Quickbooks.
  • Monitored and maintained computer systems and networks
  • Set up new users' accounts and profiles and dealing with password issues
  • Configured the network in the new building.
Candidate Info
9
years in
workforce
1
year
at this job
BS
Computer Engineering

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