Collections Clerk Resume Samples

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Collections Clerks work in the financial department of a company and complete the following duties: maintaining credit history files, documenting daily collections activity, maximizing cash receipts, issuing credit hold notifications, contacting customers regarding overdue accounts, and overseeing customer payment statuses. Based on our collection of resume samples for Collections Clerks, main job requirements are collections expertise, detail orientation, being able to work independently, and integrity. Employers choose resumes displaying an Associate's Degree in business or accounting.

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1

Accounts Receivable/collections Clerk

  • Enhanced the data collection of all companies to make billing more efficient
  • Collaborated with the agency's major company to get receivables owed from $1 million to $300,000 in less than six months of working with them
  • Made current all back logged invoices that were more than a year old
  • Significantly reduced time for processing invoices into 72 hours of receiving them
Candidate Info
23
years in
workforce
2
years
at this job
BS
Management
2

Pbx/mva/wc Collections Clerk

Completed Emergency Department Registration for all Patients.

  • Collected all information for Workers' Compensation and Motor Vehicle Accidents.
  • Prepared liens and lien releases' for Motor Vehicle Accidents.
  • Completed billing for Workers' Compensation, Motor Vehicle Accidents and Medicaid Patients.
  • Handled all incoming calls, faxed information, and collected all signatures required for HIPAA and Patient Rights.
Candidate Info
5
years in
workforce
5
years
at this job
HS
High School Diploma
AS
Medical Administrative Assistant
BA
Health Information Management
3

Payroll/billing/collections Clerk

Responsible for processing payroll closes, files transfers and reconciling differences.

  • Track errors reports, diagnostic report, and primary contact for field personnel, internal time keeping and the personnel database ArĂȘte, QuickBooks and Skylight.
  • Develop new reports and maintain report log system, manual check log, distribute log, payroll processing procedures, etc.
  • Provide assistance for ongoing and new special projects.
  • Primary contact for questions regarding billing, overpayments, underpayments and instant advances.
  • Communicate payroll procedures for all human resources and labor policies including garnishments, tuition aid, vacation, overtime, and short term disability.
  • Establish procedures for maintaining accurate data in all systems, provide financial info upon request.
Candidate Info
9
years in
workforce
1
year
at this job
HS
High School Diploma
AAS
Accounting
4

Credit and Collections Clerk

  • Post incoming ACH and lockbox batches of payments into AS400, to our customers' accounts.
  • Utilized AS400 to view accounts, print monthly reports and create accounts as needed.
  • Consistently reaching weekly goal of keeping the 90 day outstanding at or lower than 5%
  • Researched discrepancies corrected problem.
  • Printed Aging Reports and Monthly statements make necessary calls to collect on past due accounts
  • Maintain a positive report with customers
  • Helped in other areas of the Accounting/Billing department as needed.
  • Created and maintain spreadsheets in excel.
  • Printed and mailed invoices with supporting documents.
Candidate Info
12
years in
workforce
2
years
at this job
HS
High School Diploma
AAS
Business Administration
5

Collections Clerk

  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons.
  • Made outbound calls to customers regarding delinquent accounts, setting up payment arrangement when necessary.
  • Analyze customer accounts to determine whether it is considered delinquent
  • Prepare spreadsheets for invoices and for unpaid accounts
  • Placed phone calls sent invoices or emailed customers to remind them of account contracts payments due dates and amount owed
  • Analyze customer accounts to determine whether it is considered delinquent
Candidate Info
6
years in
workforce
10
months
at this job
HS
High School Diploma
6

Tax/utility Collections Clerk

Post payments, as well as, calculate and process subsequent payments and tax lien redemptions

  • Prepare bank deposits, perform monthly reconciliations, and import mass credits
  • Generate delinquent bills and research/resolve billing disputes and payment discrepancies
  • Respond to account inquiries by residents/agents by phone and in-person, process annual applications for senior citizen deductions, and inform residents of office policies and procedures
Candidate Info
23
years in
workforce
4
years
at this job
BA
Psychology
7

Patient Accounts Collections Clerk

  • Reviewed patient accounts for self- pay balances
  • Contacted patients to secure payments and payment plans
  • Obtained/Processed financial applications for assistance through organizations/agencies
  • Systematically reviewed account balances from third party payors for accuracy
  • Provided customer service and resolved complaints
  • Improved collection processes by designing quarterly workflow reports
  • Contacted Attorneys for settlement claims; provided itemized bills for processing
  • Post accounts receivables
  • Balanced cash drawer and made deposits
Candidate Info
9
years in
workforce
7
years
at this job
HS
Medical
8

Accounts Receivable/collections Clerk

  • Made collection calls to clients.
  • Researched and resolved billing and invoice problems for clients.
  • Posted client payments.
  • Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Complied with company policies and state and federal regulations.
  • Opened and new client accounts.
  • Helped co-workers with projects and problems.
  • Took on extra duties as time warranted.
Candidate Info
19
years in
workforce
4
years
at this job
AAS
Accounting
BA
Bachelor of Arts
9

Tax Collections Clerk

  • Collect and apply taxes according to state statutes.
  • Respond to customer inquiries and concerns in an understanding manner.
  • Prepare daily and monthly reports for the Tax Collector.
Candidate Info
15
years in
workforce
9
months
at this job
BFA
Economics
10

Contract Manager/collections Clerk

Handling payments

  • Paperwork including endorsement, signing contracts, making receipts, end of day report etc.
  • Greeting customers
  • In charge of incoming cash/checks/ money orders.
Candidate Info
6
years in
workforce
8
months
at this job
AS
Biology
BS
Biology

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