Client Service Representative Resume Samples

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Client Service Representatives work to ensure that the needs of a client are being met by the company. Sample Resumes of Client Service Representatives highlight such duties as offering recruiting and hiring practice assistance; handling customer satisfaction, needs and preferences; and evaluating information to determine compliance with standards. A high school diploma with courses in business, computers, English, or communications is the minimum educational requirement that Client Service Representatives list on their resumes, though some employers may require an associate's or bachelor's degree.

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1

Client Service Representative

Provided operational support effectively ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction.

  • Increased total financial product sales exceeding goals consistently by engaging clients proactively and delivering professional, concierge service.
  • Completed special projects as delegated by management.
  • Established and developed strong internal partnerships in all areas of business.
  • Personally increased client satisfaction and brand loyalty to the highest measure as calculated by the Gallup organization.
  • Recognized by Regional Management as an effective team leader.
Candidate Info
5
years in
workforce
2
years
at this job
Dentistry
2

Client Service Representative

Prepared and processed incoming and outgoing purchase orders.

  • Procured and analyzed pricing terms from multiple sources and compiled quotes and proposals to be delivered to clients within a tight deadline.
  • Developed new customer relations through telephone contact and sales activity.
  • Increased customer loyalty through consistent and prompt service.
  • Successfully resolved five or more client issues per month.
  • Increased procurement of promotional printing needs in the area.
  • Set up new clients to use online internet portal for ordering.
Candidate Info
22
years in
workforce
3
years
at this job
English
3

Data Analyst / Client Service Representative

Audited confidential medical documents and generated reports to assist customer service and clients with maintaining up-to-date records.

  • Trained all new hire temporary representatives on the auditing processes.
  • Personally managed and maintained 40-50 clients with 100 or more employees, dealing directly with HR managers, brokers and carrier representatives.
  • Developed client relationships and received multiple complimentary emails of exemplary service.
  • Trusted by management to handle sensitive clients and assist in formulating and implementing resolution in an urgent manner.
Candidate Info
12
years in
workforce
8
months
at this job
HS
Automobile Mechanics And Technical Drafting
AS
Recording Arts
4

Client Service Representative

Coordinated the relocation appraisal process for professional relocation management companies.

  • Main point of contact between clients and appraisers throughout the entire life cycle of an individual file from origination to completed package delivery to client.
  • Communicated effectively with appraisers to ensure order was processed timely while following industry regulations.
  • Maintained professional relationships with client contacts to ensure top-notch customer service was delivered.
  • Managed multiple client specifics requirements and guidelines.
  • Received "Rookie of the Year" Award in 2011, "Teamwork" Award in 2012 and "Performance" Award in 2013.
Candidate Info
8
years in
workforce
4
years
at this job
BA
Bachelor of Arts
5

Client Service Representative

Demonstrated mastery of customer service call script within specified time frames.

  • Performed weekly home visits on unreachable clients.
  • Conducted needs' assessments and referred clients for financial, social medical assistance and services.
  • Collected and entered statistical data into designated internal systems.
  • Provided training to new staff members.
  • Collaborated with community leaders, organizations, and public agencies to promote organization's program.
Candidate Info
10
years in
workforce
9
years
at this job
6

Client Service Representative

Primary liaison between customers and delivery drivers regarding all service related issues.

  • Coordinated resolutions of customer issues related to pricing, deliveries.
  • Assisted in planning, prioritization and processing of customer orders.
  • Provided technical assistance to delivery drivers.
  • Assisted HR personnel with processing background checks and driving records.
  • Developed and presented training curriculum for driver orientation and radio training.
Candidate Info
14
years in
workforce
4
years
at this job
BBA
Marketing
MA
Master of Arts
7

Client Service Representative

Provided support to the sales team, ensuring all sales and service objectives were met

  • Created an efficient process for incoming/outgoing clients processes
  • Reviewed and issued audits on account information and processes
  • Solved problems at all stages of the customer life cycle
  • Answered inbound calls in support of customer needs
Candidate Info
6
years in
workforce
1
year
at this job
BS
Business - Marketing
8

Client Service Representative

Provided stellar customer service to private aviation clients and crew.

  • Utilized FBO program to process flight information and invoices.
  • Communicated and ensured completion of arrival and departure needs specific to individual client.
  • Completed reports, answered phones and provided concierge services.
  • September 2008 Employee of the Month.
Candidate Info
7
years in
workforce
5
years
at this job
HS
High School Diploma
9

Client Service Representative

  • Served as the relationship contact for 150+ clients.
  • Led onboarding/implementation of new clients.
  • Performed client service functions including execution of daily financial transactions, issue/problem resolution, client education and account maintenance.
  • Supported pre-sale process for prospective clients, including presentation and collateral development.
  • Collaborated with IT developers to define infrastructure upgrades and maintenance requests, including the development and testing of a newly acquired in-house SQL database.
Candidate Info
11
years in
workforce
1
year
at this job
BS
Network Engineering
BS
Social Science
Marketing
10

Certified Client Service Representative

Worked with clients that needed assistance on consolidating their credit card debts.

  • Provided outstanding customer service to clients regarding their accounts.
  • Updated the client budget and any other changes that the client requested.
  • Recommended solutions within the customer budgets to ensure successful completion of program.
  • Crossed trained with the billing department.
  • Obtained billing and account balances from clients credit card companies.
  • Educated and provided personalized credit counseling to Bright Scores users.
Candidate Info
4
years in
workforce
3
years
at this job
Healthcare Management

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