Clerical Associate Resume Samples

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Clerical Associates are responsible for a variety of administrative duties and perform tasks such as answering phone calls, typing, updating records, scheduling appointments and sometimes bookkeeping. They also need to be polite as they may greet guests as part of their activity. Strong Clerical Associate resume samples highlight familiarity with office operations, good communication skills, accuracy, proactivity and computer literacy. Outlining a high school diploma is mandatory in Clerical Associate resumes, and the most successful ones include college degrees.

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1

Clerical Associate/tax Professional I

material to increase clientele. Resulted in a 1000% increase, went from 5 to 55 clients within 2 years.

  • Within 1 year promoted to Tax Professional
  • Imputed demographic information into the Tax Professional system and collected tax prep fees from the customers.
  • Prepared IRS tax forms along with the Department of Taxation and Finance for tax customers to obtain Federal & States Income Tax returns.
  • Provided cashier assistance by taking monies and checks to pay for tax services, checked for dates of income tax checks availability and scheduled appointments for tax preparing process.
Candidate Info
29
years in
workforce
6
years
at this job
Hospitality Management Program
2

Clerical Associate

Scheduled appointments, answered telephones, screened and routed calls to appropriate destinations

  • Verified and updated information onto computer systems
  • Reviewed and collected insurance information
  • Conducted outbound calls and prepared mass mailings for new patients
  • Created quarterly new member enrollee reports
  • Performed a variety of interpretation services for non- English speaking patients receiving care
Candidate Info
4
years in
workforce
4
years
at this job
AA
Psychology
BA
Psychology
3

Clerical Associate

Provided all front office functions to help maintain a steady operation of patient care.

  • Provided customer service to ensure patient satisfaction.
  • Verified, edited, and entered patient data via computer.
  • Answered phones, verified insurances, and prepared all written correspondence to patient's charts.
  • Initiated the creation of new forms to help provide the department staff with a better understanding of correct billing procedures, which increased revenue.
  • Informed patients of all fees regarding services rendered.
  • Provided staff support to accommodate patient care.
Candidate Info
11
years in
workforce
8
years
at this job
BS
Business Management
Medical Assistant
4

Clerical Associate

Assisted in performing clerical duties in support of patient care and unit standardization.

  • Facilitated the communication process via phones, mails and managed to sorted and distributed mail to appropriate personnel.
  • Coordinates all activities related to the patient admission, discharge, and transfer processes.
  • Communicated effectively with all patients and their relatives and associates concerning the treatment process.
  • Scheduled patient appointments and contact transportation companies.
  • Established and accurately maintained all files, logs and medical records.
Candidate Info
8
years in
workforce
8
years
at this job
BA
Biology
Nursing
Liberal Arts
5

Clerical Associate

Provided customer service and clerical support to the Department of Emergency Medicine

  • Answered phones, transmitted messages and provided coverage for vacation and sick calls within the departmental offices
  • Distributed mail and signed for all incoming and outgoing deliveries
  • Managed daily calendar, scheduling appointments and meetings in conference rooms
  • Prepared and distributed documents and materials to all departments
Candidate Info
9
years in
workforce
3
months
at this job
C
Certificate
6

Clerical Associate II

Managed and operated Excel and Access database systems containing 200+ TR recipients' group
treatment activity and department reports

  • Conducted trainings on new database system for licensed creative arts therapists and associate
  • Revised and maintained statistical data
  • Worked on additional projects with senior staff as needed
Candidate Info
3
years in
workforce
3
years
at this job
BS
Biology
7

Clerical Associate II

Checked records for accuracy of information with established policy and procedures

  • Issued and amended death certificates
  • Made proper identification of deceased through photo
  • Maintained records of all deaths reported
  • Interviewed police officers on behalf of the District Attorneys
  • Monitored and provided professional customer service to the public.
Candidate Info
5
years in
workforce
2
years
at this job
C
Medical Assistant
Liberal Arts
8

Clerical Associate II

Performed routine typing, computer tasks, Xeroxing, filing, and prepared routine reports as directed.

  • Provided continuous telephone coverage: answering incoming calls, delivered written and oral messages.
  • Placed calls when requested, placed and answered page requests for MD's and other staff on unit.
  • Maintained patient's charts and ensure all assessments are complete on admission.
  • Assisted with training other personnel in clerical; duties/obtained and distributed pay checks.
Candidate Info
7
years in
workforce
5
years
at this job
HS
High School Diploma
HS
High School Diploma
BS
Education & Psychology
9

Clerical Associate/ Receptionist (temp Agency)

Operated front desk; greeted visitors, answered multi phone line system, emailed, filed, faxed and sorted mail

  • Received training in GHX Procurement Suite, Oracle Ecommerce and purchasing procedures
  • Accurately completed purchase orders for temp agencies; performed mathematical computations, checked records, processed information
  • Professionally and courteously handled questions and concerns over the telephone
  • Screened visitors and vendors and directed them appropriately to purchasing staff
  • Created spreadsheets and documents for maintaining data records
  • Assisted team in accomplishing tasks and goals
Candidate Info
5
years in
workforce
5
months
at this job
HS
High School Diploma
10

Clerical Associate

Prepared correspondence and reports at senior management's request

  • Operated office equipment, such as photocopiers, facsimile machines, and computers
  • Answered telephones and recorded messages for staff follow-up
  • Organized sanitation workers' supplies and reported accurate usage for re-order of supplies
  • Maintained and updated office filing system and database
Candidate Info
13
years in
workforce
1
year
at this job
BA
Business Administration

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