Care Coordinator Resume Samples

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Care Coordinators are responsible for the quality of care services in a facility. These professionals interact with patients, staff and administration, and perform tasks such as recruiting and training staff, developing and implementing patient care programs, and overseeing patient care. Based on the most successful example resumes, those seeking to work as Care Coordinators should have Caregiver experience, be organized and demonstrate managerial skills, and have good communication and interpersonal skills. Many Care Coordinators are registered nurses, while other candidates display a Bachelor's Degree in a relevant field in their resumes.

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1

Local Care Coordinator

Developed and maintained strong working relationships with primary care physicians (PCP) to integrate the Medical Home program into their practices.

  • Provided consultation to PCP offices and Care Coordination Team providers related to implementation of the Medical Home model.
  • Developed and documented care plans for individual patients, tracking processes, patient self-management support, implementation of clinical practice guidelines and work process/patient flow improvements.
  • Assisted the patient in coordination of any additional tests, images and consults with specialists and provided specific education regarding medication regimen and drug interaction/side effects.
  • Assisted patient in recognizing and removing barriers to care to improve overall health outcomes.
  • Demonstrated ability to be self-directed, highly organized, multi-tasked, and proficient in problem solving skills.
Candidate Info
8
years in
workforce
11
months
at this job
AS
Nursing
BA
Bachelor of Arts
2

Client Care Coordinator

Acted as a patient advocate and navigator answering patient's queries, as well as work with other staff to ensure health care goals are met. Ordered and maintained office supplies. Managed patient recalls, maintained the chart system.

  • Ensured smooth running of operations by locking/unlocking doors on time, turning on/off all appliances and coordinating office meetings both internally and externally.
  • Responded to office emails, scheduled and confirmed appointments as well as answered multi line phone system.
  • Checked patients in and out, collected and verified insurance information as well as obtained necessary insurance authorizations. Scanned all paperwork into EMR system and converted hard copy patient records to EMR
  • Managed contact lens orders including ordering, receiving, distributing. Prepared all outgoing mail/packages daily.
  • Streamlined contact lens ordering to provide quicker service to patients and also implemented online contact lens ordering for the office. Launched successful loyalty rewards program.
Candidate Info
13
years in
workforce
4
months
at this job
3

Care Coordinator

Cross trained to provide adminstative functions for insurance verification.

  • Communicated with providers to coordinate appointments and home care support.
  • Performed light touch interviews with patients to identify those that qualify for care management programs.
  • Provided support for both the Accountable Care Organization's (ACO) and Managed Programs.
  • Telephonic interactions with patients within the ACO to advocate for their medical care as well as provide support to maintain their independence at home after a hospital or nursing home stay.
Candidate Info
10
years in
workforce
5
years
at this job
C
Medical Assisting
4

Clinical Administrative Care Coordinator

Supported the Clinical Care and Utilization Management Departments working with Tufts, Fallon and Blue Cross Blue Shield insurances

  • Entered admissions, home care authorization requests, prior authorization requests, medical part b requests into multiple database systems
  • Ran and maintained census reports, hospice and institutional logs
  • Answered phones, routed electronic faxes, prepared letters, mail merge projects, and performed other supportive tasks as necessary
Candidate Info
21
years in
workforce
3
months
at this job
Medical Assisting
5

Resident Care Coordinator

Trained and supervised staff to create a well-rounded unit that included excellent personalized resident care with meaningful activities.

  • Developed a step-by-step activity program that was easily implemented by staff.
  • Motivated staff to develop opportunities for one-on-one personalized cognitive stimulation for residents.
  • Worked on medication cart to administer medications to residents at least weekly.
  • Monthly medication administration records [MAR's] turnover.
Candidate Info
24
years in
workforce
1
year
at this job
AAS
Gerontology
6

Care Coordinator

Conducted interviews to identify patient needs, navigating clients through complex healthcare environment

  • Explained relevant services, coordinating and monitoring implementation of programs
  • Worked to develop client's health management goals
  • Created agendas, prepared materials for client and supplier meetings, took notes to create follow up communication
  • Formulated metric reports to monitor service and client interactions
Candidate Info
9
years in
workforce
2
years
at this job
C
Public Health
BS
Psychology
7

Care Coordinator

Responsible for the handling of all incoming and outgoing telephone calls related to scheduling and rescheduling diagnostic exams such as MRI's, CT's and EMG's for patients at centers within our company network, ordered by physicians and received from various insurance companies, nurse case managers, employer's of self-funded plans, doctor's office or direct from the patient.

  • Received telephone calls, faxes, Internet messages regarding the initiation of a referral or the scheduling patient as a result of an existing referral.
  • Secure all necessary information about the procedure being ordered, the insurance company authorizing the procedure, and the patient. Enter directly into Intrepid software all information obtained at the time of the call.
  • Confirmed that the procedure is authorized by the respective insurance company.
  • Contacted the patient and designated center to arrange appointment for procedure and enter appropriate information into Intrepid software.
Candidate Info
10
years in
workforce
7
years
at this job
HS
Some College
8

Inpatient Care Coordinator

Retrieved and processed an average of 135 patient files per day

  • Validated and approved patients for scheduled surgeries, emergency room visits and maternity admissions
  • Utilized professional etiquette while speaking with various hospital staff in order to verify patients' status regarding being admitted to and discharged from the hospital
  • Used HSR and Microsoft Office to view, maintain and update patient files as needed
Candidate Info
12
years in
workforce
1
year
at this job
HS
High School Diploma
Technology
Business Management
9

Mental Health Care Coordinator (case Manager)

Providing care coordination services for a caseload of 42+ individuals

  • Collaborating with Assisted Out-Patient Treatment to better assist high-risk consumers.
  • Collaborating with other community providers to better tailor services for the consumer, i.e. insurance companies, physicians, social workers, hospitals, nurses, community resources, and other community resources
  • Crisis prevention and intervention.
  • Establishing and maintaining positive relationships with consumers and referral sources and responding to consumers requests and concerns
  • Assisting in goal development and record keeping of progression.
  • Managed electronic medical record via AVATAR of individual files.
Candidate Info
8
years in
workforce
3
years
at this job
AS
Mental Health And Human Services
BS
Bachelor of Science
10

Patient Care Coordinator

Performed Gaps in Care for all West Region at [company name]to prevent chronic disease patients from ending up in our hospitals.

  • Maintained Myhealth online scheduling messages from patients to schedule with their preferred healthcare provider.
  • Pre-Visit Planning while taking incoming calls from primary care providers.
  • Training new employees to use their critical thinking skills while scheduling primary and specialty appointments.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Candidate Info
5
years in
workforce
1
year
at this job
HS
High School Diploma
Nursing

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