Car Rental Agent Resume Samples

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Car Rental Agents provide support to people who need to rent a vehicle for a short period of time. Common work activities listed on a Car Rental Agent resume include handling paperwork, collecting payments, greeting customers, taking phone calls, solving complaints, and checking car condition. A successful resume sample for the job mentions qualifications like customer service orientation, communication, computer competencies, detail orientation, telephone etiquette, and teamwork. Successful candidates hold a high school diploma and have previous customer service experience.

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1

Car Rental Agent

Provide outstanding customer service and respond quickly to needs and complaints

  • Frequently assimilated information like needs and budget via casual conversation
  • Communicated detailed contracts, rental policies, and procedures
  • Frequently marketed and suggested upgrades and various high grade amenities
Candidate Info
3
years in
workforce
5
months
at this job
2

Assistant Lead Agent/car Rental Agent

Provide excellent customer service in completing car rental contracts offering additional coverage's and upgrades to meet customer needs. Train and assist new agents in company policies and procedures. Assist in handling upset customers, conflicts and challenging situations. Handle cash transactions. Results:

  • Promoted to Lead Agent. Made sure all new policies were known and practiced by all agents.
  • Assisted in move to new facility-organizing all work necessities making sure all work areas were in place and ready for agents.
  • Assisted with training of new agents being sure all policies and procedures were understood and followed.
  • Became the "go-to" person for agents both new and established for problem resolution and spokesperson to management.
  • Handled upset customers, conflicts and challenging situations.
Candidate Info
3
years in
workforce
3
years
at this job
Management/accounting
3

Car Rental Agent

Customer service and customer satisfaction was my first priority

  • Handled multiple phone lines to make reservations, answer customer questions and give quotes
  • Transferred cars from location to location depending on customers' needs
  • Maintained the cleanliness and needs of the vehicle to ensure customer satisfaction
  • Took care that customers were satisfied and happy
Candidate Info
4
years in
workforce
9
months
at this job
HS
High School Diploma
Cosmetology
4

Car Rental Agent

Assisting customers by finding out their needs then providing quotes and booking reservations both at the counter and over the phone

  • Opening contracts selling additional insurance coverage and accessories
  • Creating and managing corporate accounts
  • Actively managed vehicle maintenance, inventory, cash sheets and daily business reports
Candidate Info
13
years in
workforce
7
years
at this job
BA
Communications
5

Car Rental Agent

Provide high quality customer service

  • Process transactions of vehicle rental, insurance coverage and processing payments in connection with credit card using the computer system
  • Process the balance of daily transactions and prepare bank deposits
  • Receive the vehicle and check tires accessories among others, and proceed to process a complaint for damages
  • Respond to phone calls and referred to different places
  • Update inventory of vehicles that are in use or in maintenance
Candidate Info
2
years in
workforce
2
years
at this job
BBA
Criminal Justice, Law And Society
6

Car Rental Agent/receptionist

Responsible for answering all inquiries, including price quotes, telephone calls, and all
promotional deals.

  • Acted as liaison between showroom and maintenance team for rental vehicles.
  • Handled all customer disputes. Strong knowledge of computer software systems used.
  • Interaction with customers upholding company standards and positive reputation.
Candidate Info
2
years in
workforce
9
months
at this job
7

Car Rental Agent

Associate with customers about car rental availability and cost of vehicles.

  • Explain terms of rental agreements.
  • Complete paperwork with customers and take payments.
  • Showing customers to their vehicles to point out damage on vehicle before renting.
  • Checking mileage and inspecting for damage when vehicles are returned.
  • Provide ongoing service and sales support.
  • Assist international clients.
Candidate Info
6
years in
workforce
8
months
at this job
HS
High School Diploma
8

Car Rental Agent

Qualified customers to rent vehicles and help customers to choose the appropriate car to rent

  • Handled payments, rental insurance and gas fill-ups
  • Hired and trained new employees
  • Processed on-line, phone and walk-in reservations
Candidate Info
2
years in
workforce
2
years
at this job
Msce
Insurance Certification
9

Car Rental Agent

  • Assist customers with their vehicle rental to ensure a positive customer experience
  • Handle payments, sell rental insurance to costumers, clean cars and fill them up with gas
  • Take vehicle for oil changes as needed
  • Other job duties as required
Candidate Info
5
years in
workforce
C
Certificate
10

Car Rental Agent Trainer

Systems Trainer for all newly hired company employees

  • Provided training for all Booth Agent Supervisors
  • Handled contract modifications
  • Provided telephone customer service for escalated client issues
Candidate Info
4
years in
workforce
4
years
at this job
AA
Liberal Arts
BA
Sociology & Minor Business
MA
Master of Arts

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