Call Representative Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Call Representatives provide support to a company’s customers via telephone. Activities these professionals complete at work every day are taking incoming calls, identifying customer issues, diagnosing technical problems, offering solutions, promoting products and services, building client relationships, and maintaining conversation records. A well-written resume sample for Call Representative should focus on the following job requirements: customer service, patience, diplomacy, excellent communication skills, active listening, selling abilities, teamwork, and computer literacy. Employers select resumes displaying at least a high school diploma.

Looking for job listings? Check out our Call Representative Jobs page.

Want personalized resume advice? Get a FREE Resume Review

1

Call Representative

Convert our customers from a one month supply to a 3 month supply

  • Understanding the Rx connect system and tools required.
  • Provided customer service with patience and understanding.
  • Promoted this 3 month supply for the advantage of customers.
Candidate Info
1
year in
workforce
4
months
at this job
2

Call Representative

  • Provide accurate and appropriate information in response to customer requests
  • Properly direct inbound calls in phone queues to improve call flow
  • Develop effective relationships with all call center departments through clear communication
  • Demonstrate mastery of customer service call script within specified timeframes
  • Build customer loyalty by placing follow-up calls for customers who left messages with complaints
Candidate Info
3
years in
workforce
2
years
at this job
BA
Finance
3

Call Representative /recruiter

  • Received inbound & outbound calls from client about their health insurance
  • Answered participant questions, as well as question participants to obtain full understanding of what information is being requested
  • Monitored Call Tracking for responses from administrative team so call returns are done in a timely fashion
  • Assist Potential hires with applications for an opportunity for the company.
Candidate Info
2
years in
workforce
1
year
at this job
Psychology
4

Call Representative

  • Provide customer with product and service information.
  • Answer phone and respond to customer request.
  • Sell product and place customer order in computer system.
  • Research billing issues.
  • Provide on the job training for new employees.
  • Follow up on customer inquiries not immediately resolved.
Candidate Info
15
years in
workforce
1
year
at this job
BS
Counselor
5

Call Representative

Receive inbound and outbound calls

  • Positive attitude with clear communication
  • Capable of depersonalizing self with customers
  • Flexibility to work in an ever-changing environment
Candidate Info
3
years in
workforce
5
months
at this job
HS
High School Diploma
6

Call Representative

  • Handles all incoming calls from customers
  • Handles credit cards information
  • Places all orders for local Pizza Huts in various areas
  • Diffuse any customer complaints/concerns while multitasking
Candidate Info
4
years in
workforce
1
year
at this job
HS
High School Diploma
Nursing

Upload Your Resume for a Free Critique

  • Get personalized feedback on improving your resume to land more interviews.
  • See how you resume performs in automated scanners most employers use.
  • Delivered in 48 hours
In partnership with
Browse
Upload Resume File
Privacy Protected