Business Operations Manager Resume Samples

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Business Operations Managers coordinate the various departments in a company in order to attain business objectives. The best resume samples for Business Operations Managers list responsibilities such as guiding teams, budgeting, negotiating contracts, hiring employees, creating and implementing office procedures, and monitoring expenses, among many others. Employers select candidates demonstrating strong leadership skills, business acumen, extensive technical expertise in their given field, and excellent communication abilities. Based on our example resumes, Business Operations Managers come from various educational backgrounds and usually hold a degree in a relevant field.

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1

Business Operations Manager

Advanced to Manager to direct and manage the Business Operations of BOS Contract in PAE-Djibouti. Lead the business finance, planning, and accounting staff in areas of budgeting, reporting, forecasting program cost, subcontract establishment, financial analysis, forecasting orders, sales, EBIT, controllable overhead, financial charts in support of Program Management Reviews (PMRs), generation/fact-finding/updating/negotiations of proposals, funding requirement analysis, and monthly EAC preparation and reviews. Manage a team of business finance, planning, and accounting staff.

  • Managed annual $80 million in operating budget consisting of over $450 million in contract, 1600 employees, over 150 vendors and 17 subcontracts.
  • Reduced operating cost by 13% by introducing responsibility accounting and streamlined procurement practices
  • Lead a project team to implement DCAA compliant electronic timekeeping system resulting in time and cost savings and increased efficiency.
  • Partnered with customer to resolve funding backlogs, ACRN reconciliation, and prompt payment of invoices.
  • Lead the proposal preparation and negotiations for contract option exercise for prime contract and supported the proposal response team in pricing of FFP/IDIQ pricing.
Candidate Info
18
years in
workforce
2
years
at this job
MBA
Accounting
MBA
Master of Business Administration
MBA
Finance
2

Business Operations Manager

Developed and Executed a successful strategy to expand an existing California based Real Estate Investment Company into the state of Nevada, during a economic and real estate market recession

  • Analyzed competition, demographic & economic market data and conducted a feasibility study of expanding into the Las Vegas real estate market
  • Developed a business plan of acquiring a 500-unit resort-style residential complex & setting up a new office branch with tailored processes & procedures that conform to Nevada statutes
  • Created a marketing plan which increased occupancy from 65% to 90% in less than a year after acquisition
  • Assisted on-site management with the creation of an in-house maintenance crew & daily maintenance procedures which decreased annual expenses by 20%
  • Reviewed & verified compliances of all new rental lease agreements and security deposit refund statements
  • Updated Rent Roll for properties totaling over 700 units and acted as witness to all legal documents including Pay or Quit and Evictions
Candidate Info
14
years in
workforce
6
years
at this job
C
United States Department Of Commerce
BS
Information And Computer Science
MA
Real Estate
3

Business Operations Manager

Coordinated executive level planning and sales training sessions, travel and conferences

  • Efficiently planned special events, including site selection, catering and marketing materials within 75% of allocated budgets
  • Assisted District Manager in managing and executing $1 million annual budget, associated with staffing, operations and strategy and planning workshops
  • Instituted procedures for expense reporting, protecting company assets and limiting liability
  • Created and implemented administrative procedures leading to an efficient, productive environment, establishing new employee handbooks and protocol
  • Led design, supervision and budget management of 12,000 sq. ft. office expansion and remodel
Candidate Info
8
years in
workforce
2
years
at this job
4

Business Operations Manager

Provided direction to leasing, project management and operations teams to optimize real estate commercial and residential asset values.

  • Achieved revenue 3% ahead of pro-forma budget for newly acquired multi-family asset
  • Prepared & managed multiple property budgets totaling $1.2 million
  • Developed and managed weekly detailed performance review models and reports
  • Implemented best-practice operations procedures to mitigate potential liabilities
  • Negotiated contracts: successfully reduced controllable expenses by 5% from previous year
  • Managed multiple projects simultaneously without once exceeding budgeted costs or allotted time
  • Frequently inspected properties to insure superior management of assets
Candidate Info
7
years in
workforce
1
year
at this job
5

Business Operations Manager

Responsible for all client communications, conflict resolution, and compliance on client
deliverables and revenue

  • Reviewed all major deliverables to ensure quality standards and client expectations are
  • Assisted in securing new clients and increased revenue by 30%
  • Evaluated cost and helped to trim waste by $20,000 annually
  • Provided regular two-way communication between the client and team, to provide strong
  • Implemented new procedures outlined in service manuals effectively communicating all
  • Created budgets for various projects and ensuring project is completed on time and on budget
Candidate Info
8
years in
workforce
5
years
at this job
BA
Business Administration
6

Business Operations Manager

Lead planning, scheduling, project coordination and implementation for a Parking Lot Construction & Maintenance Company. Oversaw sales/marketing and administrative departments, drafted sales and marketing plans, cultivated and preserved client relationships, reconciled service issues and overall internal business operations. Managed departmental budgets/communications, staff meetings, and strategic planning. Implemented new strategies, processes & procedures as well as training & integration. Negotiated and managed vendor contracts and pricing.

  • Established new departments and strategy resulting in an average 30% growth each year for 5 years.
  • Earned and received Most Valuable Employee Award in 2010 and 2012.
  • Developed and implemented new systems and infrastructure to improve estimating process, route dispatching, customer resource management and cost tracking.
  • Earned multiple increases of authority and responsibility due to consistent high-level performance and improvements.
Candidate Info
8
years in
workforce
6
years
at this job
AS
Computer Science
7

Business Operations Manager

Responsible for ensuring customers receive exceptional service - from walk in customer requests to formal appointments

  • Developed and currently maintain social media platforms such as Facebook (oversaw a 53% increase in followers as well as doubled engagement metrics) & Pinterest
  • Designed and maintains the company's website, as well as integrated online systems for services such as bridal appointments
  • Responsible for the scheduling and coordination of approximately 500 brides and grooms annually
  • Acts as the primary point of contact for all corporate relationships from the initial order to the coordination of delivery to invoicing
  • Designs seasonally evolving menu as well as ensuring price points maintain profitability. Completes finishing work as needed for pastry orders and airbrushing
  • Ensures quality assurance of on average 80 orders per week by checking completed product to customer expectations
Candidate Info
7
years in
workforce
4
years
at this job
BA
Chemistry
8

Business Operations Manager

Managed functional participation monitoring and improving the life cycle product performance.

  • Ran operations reviews hosting representatives from all functional organizations.
  • Reduced channel inventory from 15 to 5 weeks while maximizing profitability.
  • Managed the Wwide transition to an external service provider onsite in three geographical areas.
  • Designed a build to order (BTO) supply chain process.
  • Designed, coordinated production and presented the businesses Plan of Record.
Candidate Info
22
years in
workforce
2
years
at this job
BA
Economics, Political Science
MBA
Finance / Accounting
9

Business Operations Manager

Managed Services B2B Partner On-Boarding by enablingTrading Partners/Customers on B2B solutions, helping automate and streamline their manual processes.

  • Engaged with B2B Partners using B2B technology to automate Partners' Services Contracts and Contract Renewal through B2B portal, resulting in 40% faster renewals.
  • Identified new partner engagement opportunities and provided process optimization utilizing RosettaNet standards, improving account bookings.
  • Targeted top partners by engaging with Sales team to win new business and increase B2B adoption.
  • Performed GAP and Risk analysis of existing systems, evaluated benefits of new system and enhanced customer experience by fixing bugs, prioritizing enhancements for quarterly releases.
  • Coordinated work plans between project manager and client, collaborated with QA team to design test plan and test cases for user acceptance testing (UAT), sign off and deployment into production.
Candidate Info
15
years in
workforce
2
years
at this job
BA
Bachelor of Arts
10

Business Operations Manager

  • Oversee and lead five (5) Departments with 90+ employees
  • Increased revenue by over 8% in 2012, from previous year, by achieving 90% succession rate of Purchase Order acquisition, maximizing AR and collections.
  • Responsible for decreasing expenses by 11.9%, from previous year through, implementation of processes and procedures to maximize efficiency and minimize labor
  • Increased the work force by 6% in 2012 by pursuing new contracts and RFP's
  • Successfully planned, designed and executed the creation and implementation of a customized database that tracks projects from start to completion, tracks timesheets, billing and performs project analysis which improved operational efficiency by 15% in the first two (2) months of deployment
Candidate Info
14
years in
workforce
10
years
at this job
BS
Management Information Systems

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