Business Continuity Manager Resume Samples

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Business Continuity Managers intervene in case of disaster and ensure business processes continuity. Typical duties listed on a Business Continuity Manager resume sample include collaborating with senior executives, developing an accountability network, applying best practices, and determining business’s changing priorities. The job requires a complex skill set including risk management expertise, decision making, communication, leadership, vision, and teamwork. Those looking to work as Business Continuity Managers should showcase in their resumes a degree in business management and disaster recovery training.

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1

Crisis / Business Continuity Manager

Took on stretch assignment to develop safety and continuity practices for the business.

  • Worked with external vendors and parent GE Capital for enterprise-wide planning.
  • Facilitated the completion of Business Impact Analysis documentation with 18 departments.
  • Directed training for a team of 40 employees on Emergency Response team on first aid / CPR, to ensure qualified first responders.
  • Developed new evacuation standards that reduced building evacuation time by 30 seconds.
Candidate Info
31
years in
workforce
1
year
at this job
Hotel Restaurant Management
2

Business Continuity Manager

Worked with all departments in [company name] to develop, refine and conduct readiness tests of the BCP/DR plan.

  • Involved working with IBM, DR Vendor, maintaining department documentation, scheduling and conducting mock recovery tests.
  • Site Manager Dallas Area Services (Mobil Oil) - 1995 to 1998.
  • Directed and participated all operational support for voice and data networks, NT and Novell servers and desktops.
  • Partnered with IBM to establish a custom call center and developed customer-focused procedures.
  • Established an advanced helpdesk strategy.
  • First call resolution jumped to over 75%.
  • Improved internal client satisfaction from 2.1 to 6.8 on 7-point scale (97% customer satisfaction).
  • Standardized and reduced server count from 80 to 45.
Candidate Info
13
years in
workforce
6
months
at this job
BS
Psychology
3

Systems and Business Continuity Manager

Provide general oversight of all divisional technologies. These include mutual fund transaction system (TA2000) and all auxiliary systems. Managed team that performs critical settings for new fund offerings and other fund actions including mergers and liquidations. Lead divisional BC/DR efforts. Represent mutual fund division on enterprise technology initiatives. Work with integration management, strategic architecture, server, database, desktop and networking contacts to maintain divisional technology environment and budget.

  • Modernized company web site improving eDelivery features, analytics and shareholder functionality.
  • Reduced cost associated with physical hot-site recovery strategies by utilizing BYOD and virtualization. Served on local response team for large site under regular threat of hurricane.
  • Improved controls related to business continuity and information security leading to high scores on internal and external audits.
  • Developed off-cycle record keeping system deletion process resulting in significant cost savings.
  • Represented company on industry wide cost basis system changes resulting from Emergency Economic Stabilization Act. Participated in industry wide discussions, organized divisional requirements and successfully implemented.
Candidate Info
16
years in
workforce
6
years
at this job
BA
Religious Studies
MS
Computer Information Systems
4

Business Continuity Manager

Developed Nextel's first enterprise-wide Network Disaster Recovery and Business Continuity Program.

  • Member of implementation team responsible for enterprise wide deployment of the Incident Command System (ICS).
  • Facilitated, procured, and developed the Network Event Management System (NEMS/ICS) training module for the Network Disaster Recovery Team.
  • Customized and integrated Engineering & Operations application business continuity and recovery plans into Strohl's tool - the Living Disaster Recovery Planning System (LDRPS)/BIA.
  • Developed Business Impact Analysis' (BIAs) identifying critical systems, facilities, internal organizations and processes.
  • Assisted Director in ensuring the Network Reliable and Interoperability Council (NRIC) VII Charter initiatives were completed, including mandatory outage reporting to the FCC.
Candidate Info
12
years in
workforce
4
years
at this job
BS
Biology
5

Operations & Training Manager / Business Continuity Manager

Managed four direct reports directly responsible for resource allocation of simulator assets and Naval training range scheduling. Coordinated logistics for five operational helicopter squadrons overseeing a $1.5 million annual simulator budget and $300 million in assets.

  • Developed and implemented a comprehensive Continuity of Operations Plan for a highly complex military organization by consulting with all departments ensuring critical functions were maintained and a smooth transition for off-site operations during both short- and long-term business disruptions.
  • Conducted a robust continuity exercise comprised of a table-top exercise testing overarching contingency plans, a full-scale exercise testing actual implementation procedures achieving over 65% capacity, and facilitated an after action review to refine plans and increase capacity to successfully meet future contingencies.
  • Forecasted, scheduled, and assigned all strategic east coast, carrier-based, Navy helicopter squadron resources including 35 aircraft and over 1000 personnel, ensuring compliance with national contingency requirements. Identified resource availability shortfalls and found solutions, achieving a 100% operational commitment rate supporting a fast-evolving, highly complex military operating environment.
  • Managed the Training and Readiness Program for over 2000 personnel, ensuring the successful on-time transition to a new system while maintaining 100% deployment readiness levels. Communicated changes to all stakeholders, and trained end users on intricacies of the new Training and Readiness tracking program.
  • Led a cross-functional team to collect, compile, track, and analyze monthly Current Readiness analytical data for five operational squadrons. Addressed all deficits, trends, their associated impacts, and worked with squadrons to resolve all conflicts and issues.
Candidate Info
13
years in
workforce
3
years
at this job
BS
Electrical Engineering
MA
Art
6

Business Continuity Manager

Managed the preparation, planning, and post-mortem activities for all Business Continuity testing. This included managing up to 30 team leaders and their support resources, outside vendors and 120 testers.

  • Led project teams with requirements analysis, budgeting, test script creation and system documentation on all Business Continuity related projects.
  • Managed the development and maintenance of Incident Management, Recovery Support, Business Unit, Corporate Technology, and Operations Business Continuity Recovery plans. This encompassed over 80 Recovery plans.
  • Served as a primary member of the firm's Incident Management and Disaster Declaration Team. Responsibilities included bi-monthly updating of executive management on all Business Continuity activity, and the implementation of preparedness activities as directed by executive management.
  • Provided Business Continuity Planning and testing support to all Legg Mason Affiliates.
  • Created and maintained a Command Control Center reporting structure for Incident Response.
Candidate Info
8
years in
workforce
1
year
at this job
BS
Marketing
MBA
Finance
7

Business Continuity Manager

Managed Business Continuity and Crisis Management programs for the Bank including policies, plan development and testing.

  • Coordinated pandemic planning for the Bank and Federal Reserve System tabletop exercises.
  • Implemented an automated notification system in N.Y. as part of a System wide initiative.
  • Led the Bank's response to the December 2005 NYC Transit Strike.
  • Developed a remote access policy and compliance process for critical business functions.
  • Participated in operational risk assessments of business functions.
  • Conducted educational forums for business continuity liaisons.
  • Presented an overview of the Bank's program to European Central Bank representatives.
Candidate Info
28
years in
workforce
4
years
at this job
BS
Industrial Engineering
MBA
Management
8

Business Continuity Manager

Initiated and directed the Y2K effort to remediate all mission critical and other application code programs.

  • Developed DR Plan utilizing SunGard's "ComPass" software.
  • Responsible for all other DR projects coordinated by the Business Continuity Group.
  • Developed and conducted training programs for Disaster Recovery Project rollout.
Candidate Info
4
years in
workforce
2
years
at this job
AS
Business
Business
Business Continuity Professional
9

Business Continuity Manager

Designed a Recovery Plan for a datacenter with over 500 servers

  • Wrote a Continuity Plan to ensure 24/7 availability of critical patient records.
  • Helped design, monitor and manage the archival strategy for 45TB of data.
  • Assessed the DR/BC needs for enterprise level applications in an 11,000 node network.
Candidate Info
9
years in
workforce
1
year
at this job
BS
Business Management
MBA
Master of Business Administration
10

Senior Project Manager/business Continuity Manager

  • Led business continuity program for US$7B financial institution.
  • Served as project management change agent. Developed and implemented corporate project management methodology based on industry standards and best practices. Led program management office (PMO) responsible all corporate projects.
  • Managed multiple concurrent and diverse projects with total value in excess of $3M for one of the largest US credit unions.
  • Successfully delivered high profile project impacting 230,000 members and resulting in $500,000 per month additional revenue and improved member service. Managed internal project team and vendor relationship.
Candidate Info
21
years in
workforce
5
years
at this job
MA
Master of Arts
MBA
Master of Business Administration
Project Management Professional (pmp)

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