Business Consultant Resume Samples

Plasma Business Consultant

Provide technical product and sales support and training for customer organizations ensuring that customers are properly trained in the use of products and the repair of instrumentation

• Acted as a consultant to the plasma center managers by helping to show best demonstrated practices within the industry. Analyzed data and worked with managers to find alternative or "fine tuning" of procedures and processes to improve production output and times.
• Managed accounts in my assigned territory; Washington, Oregon, Idaho, California, Montana and Wyoming, including helping in other territories within the United States, providing product technical leadership and sales support for customers.
• Trained customers in the proper use of Medical Device products; conducted training classes for instrument operators; and performed periodic assessments and re-trainings/advanced trainings as necessary.
• Provided on-call consulting and troubleshooting services on the Plasma Support hotline.
• Worked with sales and marketing to develop and launch new products and drive product acceptance and sales within my assigned customer base.
• Worked one-on-one with customers in the field to sharpen their troubleshooting and mechanical skills.
• Assisted the Sr. Technical consultants in dealing with national accounts.
• Provided input to product and services offerings to assure they are seen as value added to the customers.

Senior Systems/business Consultant

Provided analysis, ad-hoc reports and guidance to Project Managers/Managers created from an access database on monthly project staffing plans provided for the Resource Management System.

• Conducted the research and financial analysis on IT projects in the close-out phase. Created procedure for project close-out processes.
• Provided input and feedback on a new project staffing software tool.
• Created monthly forecast templates and resource management allocations for approved IT projects in Excel that were downloaded into an Access database.

Business Consultant

Microsoft [Bing] Advertising Support Team (MAST)

• Planned and managed the migration of >200 support engineers to a new CRM application. Developed gap analyses, scenarios, and requirements - guided intake and delivery of advertising-related features.
• Managed impacts from new customer features and offerings as a combination program manager / project manager / business analyst.
• Served as liaison between "[company name]" business service delivery teams and the application engineering teams.
• Authored or revised project plans, business requirements, functional specs, and cost assessments.

Business Consultant

Business Consultant - [company name] Corporation

• Developed partner channel portfolio to exceed 150% of planned revenue quota
• Managed a territory of highly visible bank clients to present and contract for payment acceptance programs and other small business data analytics products
• Developed a process to facilitate key account opportunities dramatically improving close ratio and streamlining profitability
• Meet with strategic partners to discuss contracting their customer base
• Certified accounts to Merchant Warehouse API gateway
• Engaged with commercial banking accounts processing up to $100 million in annual credit card sales
• Presented WorldPay acquiring and processing products and solutions to bank clients
• Coordinate and schedule on boarding clients working closely with business owners

Account Executive/business Consultant

Identify and analyze clients business model, understand their needs and wants to recommend the best software management solution

• Consult on best business practices to help grow and manage our clients salons, spas and other businesses
• Nurture and grow positive relationships with existing clientele and business owners
• Prepare and present software proposals to decision makers to negotiate agreements
• Meet and exceed sales quotas while maintaining a 50-60% close rate
• Motivated self-starter willing to cold call to grow lead database to help increase sales

Pharmacy Business Consultant

• Serviced and maintained 36 retail independent pharmacies and multiple alternate care pharmacies
• Prospected for new pharmacy customers and maintained customer retention without loss
• Top paid consultant in the region
• Added $1M in new business while holding the market share in my area
• Met and exceeded target rating in 2013 / 2014. Achieved target rating in 2015
• Exceeded 2014 maximum consumer health goal
• Exceeded 2015 maximum consumer health goal by 30% and top selling consultant for total sales

Business Consultant

Managed assigned technology projects assuring all communications and target dates are met.

• Leading all technology based projects for RMIS.
• Write all requirements to move off proprietary platform to a vendor solution for scanning.
• Project manager on creating and developing an alternate site for business continuity.
• Utilized Lean Six Sigma methodology on designated projects.
• Created a procedures document for document storage team within RMIS.
• Lead large multiple year project for RMIS in the centralization and organization of all off site records for all of [company name] USA division.

Small Business Consultant

• Sell and provide payroll and HR solutions by connecting customers' business needs with company products
• Leverage partnerships with banks, CPAs, and clients to create a mutually beneficial partnership and generate 10+ leads on a weekly basis
• Maintain relationships among 7 cross-functional units of ADP to provide a more robust business solution
• Successfully onboard and manage client accounts, resulting in an 89% retention rate
• Consistently ranked in the top 30% in revenue of my nation-wide sales class

Franchise Business Consultant

Provide consultative communication and assistance to franchisees in driving revenue, growth and business development while ensuring quality operations and system standards are maintained.

• On Site Support for markets in St. Louis, MO and Denver, CO 32 locations
• Provided training to Franchisees on internal systems-Deliver targeted training on competencies
• Evaluate overall business operations, support franchisee in goal setting, and provide support in business development and implementation of the business operating system
• Market maintained an average of 97.5% occupation rate

Business Consultant

• Executed 85-100 outbound calls to business owners
• Sold accreditation to qualified businesses and interacted with them via e-mail and USPS
• Gathered sales leads within the appropriate territory and cleared them for use
• Processed orders via check, credit card, or direct bank debit
• Adhered to confidentiality protocols of storing sensitive financial and personal data
• Established rapport between business owners and the BBB