Branch Manager Resume Samples

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Branch Managers make sure that security and cash-handling procedures are properly followed while supervising branch staff, evaluating loan applications, and overseeing the flow of cash and financial instruments. Example resumes of Branch Managers show such skills as developing and streamlining branch operations policies and procedures, and standardizing general lending policies, branch procedures and practices. Typically, candidates interested in a Branch Manager position must have a bachelor's degree listed on their resumes in the fields of accounting, business administration, or finance.

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1

Branch Manager

Selected to manage flagship national account with Caterpillar. Responsible for all aspects of the Peoria branch, including full P&L responsibility and management of human resources administration for over 500 employees at 45 sites across 12 states

  • Increased annual sales by 16.4% per annum over 3 years, from $13.4MM to $20.1MM
  • Increased gross profit by 34% per annum during same period
  • Managed all HR functions, including recruiting, interviews, counseling and corrective action, benefits administration, payroll, employee terminations, etc.
  • Improved profitability through sales, forecasting, and negotiation; decreased expenses by streamlining training and reducing unbilled overtime; negotiated account-wide rate increase to cover increased healthcare costs under ACA
  • Built and implemented extensive plan to mitigate risk during contentious labor strike at client site, increasing revenue and client satisfaction
  • Executed multiple job functions during departure of HR Manager and Director of Operations
Candidate Info
10
years in
workforce
4
years
at this job
BA
English
2

Branch Manager

Promoted to Branch Manager after 6 months with [company name], a faster than average promotion.

  • Created marketing strategies to expand existing customer sales, resulting in 125% increase in annual sales.
  • Initiated and built new hire training programs and achieved the highest staff retention rate in the district.
  • Managed branch size of over $250 million in deposits and team of 20 employees.
  • Originated, reviewed, processed, closed, and administered client loan proposals. Closed approximately 60 loans per month, averaging $1.5 million in total loan volume.
  • Developed expert working knowledge of regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act.
  • Analyzed and created financial reporting to increase efficiency and effectiveness in production.
Candidate Info
6
years in
workforce
5
years
at this job
BS
Finance
MBA
Finance
3

Branch Manager

Overseeing staff and emphasizing on branch production and superior customer service.

  • Recognized as top performing branch in customer service Q1 2013.
  • Responsible for producing consumer and business loans, as well as prospecting small business clients.
  • Achieved Pinnacle Awards Q1, Q2, and Q3 of 2013.
  • Coached employees, focusing on success and addressing areas in need of improvement.
  • Motivated staff through leading by example and being consistent with expectations.
  • Ensured daily branch operations follow regulatory guidelines and successfully passed annual internal audits.
Candidate Info
11
years in
workforce
4
years
at this job
AS
Business Administration
BS
Finance
4

Branch Manager

Manage sales of bank products, new business, operations, customer service, and teller activities while ensuring regulatory compliance, and internal policies and procedures.

  • Trained team of 5 banker's on opportunity identification techniques resulting in 3 of 5 banker's ranking in 10% of district.
  • Increased small business portfolio by 100% over course of 6 months
  • Grew consumer lending and deposit portfolios to over $1.3 million dollars
  • Led branch to over 103% Sales Production Scorecard YTD, and ranking 3rd in District
  • Received Excellent Ranking in 2 consecutive Quarterly Audits
  • Maintained over 90% Branch Customer Service score for 3 consecutive quarters.
Candidate Info
11
years in
workforce
1
year
at this job
BA
Business Administration
MBA
Master of Business Administration
5

Branch Manager

Reestablished suffering office (#42 out of 62) to one of the top performing offices (#6) with 6 month period

  • Improved turn time, lead conversion and closing ratios to top 5 office in the country
  • Lead and managed a team of 15 sales people, 2 subordinate managers and 2 processors in a call center environment
  • Coordinate with Senior Management in developing strategies in order to maintain and increase persistency through marketing and operational reports
  • Coordinated all office trainings and operations including budgeting, P&L, AP, HR duties and vendor/provider relationships
Candidate Info
14
years in
workforce
6
months
at this job
Education Studies
Sales Management/marketing
6

Branch Manager

Overseeing, recruiting and dispatching of over 750 temporary and permanent assignments to various clients on a daily basis. Duties included the hiring/terminating, training and supervising of office staff. Maintaining and fulfilling all clients needs through direct communication and email. The daily maintenance of various databases and spreadsheets to efficiently keep temporary personnel contact information and performance records, produce assignment reports, and payroll. Overseeing Client follow-ups and payroll distribution.

  • Successfully restructuring and organizing "problematic office that lacked leadership" and making it one the top offices in terms of temporary assignment output. Transformed and raised the bar in terms of the quality of the associates assigned. Output increased to over 750 associates dispatched from said branch alone .. in a matter of months.
  • Recognized for the recruitment of high caliber labor force, quantity and quality
  • Cross trained staff of 7 team members and raised their output and production levels to new heights instead of the option to bring in a new team
  • Maintained high office moral level even while facing company bankruptcy and sale
  • Reinforced relationships between company and client .. saving and stopping clients from "jumping ship"
Candidate Info
10
years in
workforce
1
year
at this job
Computer Science
Computer Programming
7

Branch Manager

Increased savings account sales by 18%

  • Lead market in Business loans 4th quarter 2014
  • Doubled credit cards year over year
  • Turned operations from a negative to a positive for branch
  • Analyzed branch profit and loss to maximize profits
  • Managed and trained tellers, personal bankers and relationship bankers
  • Maintained constant knowledge of policy changes and competitors' products
Candidate Info
13
years in
workforce
10
months
at this job
BS
Business Administration, Finance
8

Branch Manager

My responsibilities included managing and leading the branch team, all branch lending and operations functions, building relationships with community business partners and fostering an environment of exceptional member service.

  • Doubled branch account and loan growth by networking and increasing visibility in the community
  • Increased branch assets by $10 million in three years
  • Coached staff to effectively meet and increase monthly sales goals
Candidate Info
11
years in
workforce
3
years
at this job
AS
Marketing
9

Assistant Branch Manager

Managed over 30 employees throughout duration of employment

  • Trained and developed employees in sales, customer service, and gaining market growth
  • Identified new market segments and significantly expanded the customer base by 20%
  • Demonstrated ability to quickly learn, understand and internalize sound business practices
  • Earned several MVP awards for Service Quality Index (SQI) and sales
  • Recognized for achieving the lowest bad debt ratio as well as breaking record for highest Income Per Car (IPC) within region
Candidate Info
8
years in
workforce
5
years
at this job
10

Bank Branch Manager

Developed and implemented policies, procedures and process improvement initiatives to improve retention rates of customer households and increase customer service scores.

  • Analyzed, reduced and controlled expenses by improving resource allocation.
  • Coached and developed branch staff by offering constructive feedback and taking interest in their long-term career growth.
  • Accountable for day to day operations, and risk management of banking center.
  • Increased branch revenue with deposit and investment balance growth of over 31% year to date.
  • Mentored and onboarded new Branch Manager Trainees.
Candidate Info
10
years in
workforce
5
years
at this job
BA
Project Management

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