Billing Manager Resume Samples

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Billing Managers are responsbile for the collections and billing processes of an office and they are sometimes employed by health care facilities. Typical resume samples for Billing Managers describe duties such as coordinating staff meetings, implementing quality assurance, overseeing billing processes, implementing billing systems and providing customer service when needed. The most successful example resumes emphasize analytical thinking, very good communication skills, leadership, problem solving abilities, and accounting expertise. The usual education requirement for this job is a college degree in finance or a similar field.

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1

Billing Manager

Plan and direct all billing, delivering high level executive and administrative support for daily business operations. Manage and coordinate revenue recovery from 2006-present from Medicare and commercial insurance. Perform ICD-9 and CPT code verification, daily payment posting, reporting, and deposit. Schedule, code, and bill all surgeries. Resolve unpaid charges and denials from insurance companies.

  • Earned reputation as top performer, spearheading collection of 93% of old claims from 2006-2008, and 97% of billed charges for 2009.
  • Dramatically improved billing procedures by introducing proactive management techniques and continuous process improvements.
  • Restructured and revitalized office operations and productivity in less than 2 months.
  • Generated revenue growth by negotiating increased rates on insurance contracts.
Candidate Info
25
years in
workforce
10
years
at this job
2

Billing Manager

Leveraged to enhance accounts receivable processes by implementing online credit card payments, creating A/R risk management processes and implementing a service center.

  • Led a team of Financial and Eligibility Service Consultants/Analysts, Business Analysts, and Project Consultant that are responsible for invoicing and collecting $800+m/year in healthcare insurance premiums and reconciling over 11,000 accounts per month.
  • Increased overall service levels of premium billing call center from a 67.72% (2005 result) to a 89.34% (2010 YTD result).
  • Exceeded premium aging results for over five years and launched new aging and collection processes to ensure results were exceeded.
  • Implemented various Risk Management Programs (Audit, Sarbanes-Oxley, Premium Collection Process).
Candidate Info
28
years in
workforce
8
years
at this job
BA
Family Studies
3

Physician Billing Manager

Primary responsibilities included overseeing the daily operations of the business office functions

  • Coordinated and supervised the billing for 45 physicians and third party collections
  • Responsible for managing and training a team of 36 employees
  • Conducted weekly meetings that consisted of addressing problematic accounts, resolving routine questions and boost morale
  • Developed and implemented standard operating procedures to monitor work flow to ensure department ran at a maximum efficiency
  • Reviewed, analyzed and monitored all statistical data related to accounts receivable
  • Identified any negative trends that required resolutions and reported complex issues to higher levels of management
  • Kept up to date all billing and reimbursement regulations and standards to ensure compliance with any changes issued by governmental agencies and third party payers
Candidate Info
19
years in
workforce
9
years
at this job
4

Billing Manager

Developed an Excel tracking system for units remaining on patient PARs, limiting the amount of non-billable services due to PAR to less than .01% of total revenue

  • Assisted RN case managers in creation of patient Medicaid PARs and how to present the information to patients in a clear, concise manner
  • Assisted Director of Nursing in maximizing individual case revenue by adjusting patient schedules
  • Reduced billing discrepancies to .003% on over 7 million in revenue for the 2012 fiscal year
  • Processed payroll for approximately 150 external employees
Candidate Info
6
years in
workforce
2
years
at this job
AS
Applied Science
BS
Restaurant And Resort Management
MBA
Business Administration
5

Central Billing Manager

Supervised and managed a staff of 10 including e-Billing Team, Central Billing Team, and Quality Coordinator.

  • Responsible for staff hiring, goal setting, coaching/training, performance evaluations and assistance in creation of employee development programs.
  • Provided to upper management monthly quantitative reports of departmental performance and WIP analysis.
  • Initiated and participated projects and training sessions that enhanced departmental performance.
  • Initiated and maintained SharePoint Site to streamline Billing Department communication and increase overall efficiency.
  • Investigated and resolved complex billing issues with billing partners, Collection Department, and Clients.
Candidate Info
10
years in
workforce
8
months
at this job
BS
Leadership And Organization Behavior
BA
English, Minor
MBA
Accounting
6

Billing Manager/ Contract Settlement Manager

Managed 6 billing specialist to ensure timely and accurate processing of invoices

  • Developed and maintained a working relationship with funding company to ensure proper payments were received
  • Coordinated with Accounts Receivable department in collection of past due invoices
  • Managed the preparation, and process of payroll settlements
  • Facilitated Company drivers and owner operators with payroll discrepancies
  • Implemented policies and procedures manual to streamline billing processes
Candidate Info
1
year in
workforce
1
year
at this job
BA
Psychology
MA
Master of Arts
7

National Billing Manager

Created and maintained company's first budgets for 60+ cost centers.

  • Analyzed loan processing and implemented changes which resulted in reducing expenses by 20%.
  • Managed all P&L movement and trend analysis of expenses and revenue as well as the commissions' transition process to corporate headquarters.
  • Responsible for cost-reduction efforts, product profitability analysis, and headcount forecasting.
  • Created new internal processes for accounts payable and several other workflows to accommodate major reductions in workforce over a 12-month period.
Candidate Info
12
years in
workforce
3
years
at this job
BS
Business Management
8

Billing Manager

Daily responsibilities included communicating with Drivers about paperwork, entering information from paperwork into the company data base thru scanning, manual input using Microsoft Office, and other software programs.

  • Organized and kept up with an efficient filing system so it was easier to locate paper work that was needed.
  • Managed four major and 75 minor customer accounts, communicated with them on a daily basis by sending invoices, contacted customers about payments, balances and any issues with there accounts.
  • Posted payments received by clients, updated company ledger with up to date debits and credits and printed daily account records to CFO and Owners
  • Work closely with CFO on improving the billing process and new strategies to improve customer satisfaction.
  • Played a key role in the billing department maintaining a grade A average based on trucking industry grading scale that some customers use to determine preferred carriers.
Candidate Info
9
years in
workforce
4
years
at this job
Paralegal
9

Billing Manager, Revenue Cycle

Manage team of 23 revenue cycle associates comprised of medical billing and coding personnel as well as registration, precertification, and new patient referral coordinators for privately held hematology/oncology physician practice at The Zangmeister Cancer Center.

  • Responsibilities include managing daily revenue cycle operations from point of registration through claim submission and denial management.
  • Maintain daily charge flow in Varian EHR to NextGen Practice Management System, oversight of daily charge submission utilizing Navicure Clearinghouse for electronic claim submission and claim editing.
  • Developed bad debt/collections process for collecting on delinquent accounts resulting in record collections of patient cash.
  • Accomplished manager in identifying inefficiencies and developing new processes to maximize both the productivity of staff and overall performance of the revenue cycle as identified in monthly performance indicators.
Candidate Info
15
years in
workforce
1
year
at this job
BS
Health Services Administration
10

Billing Manager

Developed department strategy and best practices.

  • Planned and implemented quality assurance for all processes.
  • Provided various reports and perform special projects.
  • Created and distributed operational, billing, accounts receivable, profitability and trend reports.
  • Reviewed existing processes and procedures to provide efficiency recommendations.
  • Served as primary liaison with Redwood Analytics, by acting as project manager to implement, set up, and map software, with time/billing system, for BI analysis and profitability performance reporting.
Candidate Info
25
years in
workforce
2
years
at this job
AAS
Accounting
Analysis & Planning

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